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Alpine Hotel Wengen (former Sunstar Wengen)

4.0 star property
4-star hotel in Lauterbrunnen with spa and indoor pool

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Alpine Hotel Wengen (former Sunstar Wengen)

Photo gallery for Alpine Hotel Wengen (former Sunstar Wengen)

Front of property
View from property
Premium bedding, free minibar, in-room safe, desk
Lobby
Reception

Overview of Alpine Hotel Wengen (former Sunstar Wengen)

9.0 out of 10 Superb
9.0/10 Superb

Property highlights

  • Pool
  • Spa
  • Pet-friendly
  • Free WiFi
  • Gym
  • Airport transfer
Map
Wengiboden 1352a, Wengen, Lauterbrunnen, BE, 3823
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Full-service spa
  • Indoor pool
  • Breakfast available
  • Free train station pick-up
  • Ski storage
  • Ski passes
  • Fitness centre
  • Sauna
  • Steam room
  • Room service
For families
  • Children stay free
  • Playground on site
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate sitting area
  • Garden

Room options

View all photos for Duplex Family Room

Premium bedding, free minibar, in-room safe, desk

Duplex Family Room

  • Sleeps 4
  • 4 Single Beds

View all photos for Double Room (Budget)

Premium bedding, free minibar, in-room safe, desk

Double Room (Budget)

  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Single Room

Premium bedding, free minibar, in-room safe, desk

Standard Single Room

  • Sleeps 1
  • 1 Single Bed

View all photos for Superior Room

Premium bedding, free minibar, in-room safe, desk

Superior Room

  • Sleeps 3
  • 2 Single Beds and 1 Queen Sofa Bed

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

  • Sleeps 2
  • 2 Single Beds

About this area

What's nearby

  • Kleine Scheidegg - 24 min drive
  • Eiger - 34 min drive
  • First - 88 min drive
  • Trummelbach Falls - 75 min drive
  • Mystery Rooms - 76 min drive
  • Lake Thun - 76 min drive
  • Lake Brienz - 79 min drive

Getting around

  • Bern (BRN-Belp) - 54 min drive
  • Zurich Airport (ZRH) - 130 min drive
  • Wengen Station - 2 min walk
  • Lauterbrunnen Station - 2 min drive
  • Interlaken (ZIN-Interlaken Ost Railway Station) - 18 min drive
  • Free train station pickup
  • Airport shuttle (surcharge)

Restaurants

  • Restaurant Allmend - 5 min drive
  • Golden India - 2 min walk
  • Pizzeria da Sina - 1 min walk
  • Eiger Restaurant - 2 min walk
  • Pasta & More - 1 min walk
Map

About this property

Alpine Hotel Wengen (former Sunstar Wengen)

Alpine Hotel Wengen (former Sunstar Wengen) offers an airport shuttle (available on request) for CHF 500 per vehicle one-way. Guests can indulge in massages at the spa, and La Residence serves international cuisine. Other features of this upmarket hotel include an indoor pool, a bar/lounge and a fitness centre.

Languages

Dutch, English, French, German

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitiser provided
Enhanced food service safety measures are in place
This information is provided by our partners.

At a glance

Hotel size

  • 76 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in time from 4:00 PM until 10 PM
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
  • For more details, please contact the property using the information on the booking confirmation
  • Wengen is in a car-free zone and can be reached only by train.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (5 years old and younger) stay free when occupying the parent or guardian's room using existing bedding

Pets

  • Pets allowed (dogs only)*
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • No on-site parking

Transfers

  • Airport shuttle from 6:00 AM to midnight*
  • Free train station pickup

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:30 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area
  • Barbecue grills
  • Room service (limited hours)

Travelling with children

  • Children stay for free (see details)
  • Playground
  • Trampoline
  • Art supplies
  • Children's books
  • Baby monitor
  • Changing table
  • Bed rails
  • Stair gate

What to do

  • Ski passes
  • Shopping
  • Bike rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Parasailing nearby
  • Downhill skiing nearby
  • Skydiving nearby
  • Snowboarding nearby

Working away

  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers
  • Ski storage

Facilities

  • 1 building/tower
  • Built in 1898
  • Safe-deposit box at front desk
  • Garden
  • Fireplace in reception
  • Television in common areas
  • Piano
  • Fitness centre
  • An indoor pool
  • Arcade/games room
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Lift

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Free stocked minibar
  • Dressing gowns and slippers

Sleep well

  • Hypo-allergenic bedding
  • Blackout curtains
  • Premium bedding

What to enjoy

  • Separate sitting area

Freshen up

  • Private bathroom
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Guests can pamper themselves with a trip to the on-site spa, which has 1 treatment room. Services include massages.

Dining

La Residence – This restaurant specialises in international cuisine.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: CHF 1.00 per person, per night for adults; CHF 1.20 per night for guests aged 6-16 years old. This tax does not apply to children under 6 years of age.
  • Tourism fee: CHF 2.40 per person, per night

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately CHF 24 for adults and CHF 24 for children
  • Airport shuttle service is offered for an extra charge of CHF 500 per vehicle (one-way)

Children & extra beds

  • Guests must contact this property in advance to reserve rollaway/extra beds

Pets

  • Pets are allowed for an extra charge of CHF 25 per pet, per day

Pool, spa, & gym (if applicable)

  • Pool access available from 7:00 AM to 10:30 PM

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitiser; cashless payment methods are available for all transactions.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector and a first aid kit on site.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and cash.

Also known as

Sunstar Alpine Hotel Wengen
Sunstar Alpine Wengen
Wengen Sunstar Hotel
Sunstar Wengen
Sunstar Hotel Wengen
Alpine Hotel Wengen (former Sunstar Wengen) Hotel
Alpine Hotel Wengen (former Sunstar Wengen) Lauterbrunnen
Alpine Hotel Wengen (former Sunstar Wengen) Hotel Lauterbrunnen

Frequently asked questions

Does Alpine Hotel Wengen (former Sunstar Wengen) offer free cancellation for a full refund?
Yes, Alpine Hotel Wengen (former Sunstar Wengen) does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Alpine Hotel Wengen (former Sunstar Wengen)?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Alpine Hotel Wengen (former Sunstar Wengen)?
Yes, there's an indoor pool. Guests have pool access from 7:00 AM to 10:30 PM.
Are pets allowed at Alpine Hotel Wengen (former Sunstar Wengen)?
Yes, dogs are welcome. There's a charge of CHF 25 per pet, per day. Food and water bowls are available.
Is parking offered on site at Alpine Hotel Wengen (former Sunstar Wengen)?
Sorry, there's no on-site parking at Alpine Hotel Wengen (former Sunstar Wengen).
Is an airport shuttle service offered by Alpine Hotel Wengen (former Sunstar Wengen)?
Yes, an airport shuttle is available from 6:00 AM to midnight on request. The charge is CHF 500 per vehicle one-way.
What are the check-in and check-out times at Alpine Hotel Wengen (former Sunstar Wengen)?
You can check in from 4:00 PM - 10 PM. Check-out time is 11 AM. Contactless social distancing and check-out are available.
Is there an on-site casino at Alpine Hotel Wengen (former Sunstar Wengen)?
No, this hotel doesn't have a casino, but Interlaken Casino (6.4 mi) is nearby.
What is there to do at Alpine Hotel Wengen (former Sunstar Wengen) and nearby?
Have fun with nearby winter activities such as cross-country skiing, snowboarding and sledging, and in warmer months, enjoy a round of golf at the nearby golf course. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. Alpine Hotel Wengen (former Sunstar Wengen) also has a sauna and a steam room, as well as an arcade and a garden.
Are there restaurants at or near Alpine Hotel Wengen (former Sunstar Wengen)?
Yes, La Residence offers international cuisine.
What's the area around Alpine Hotel Wengen (former Sunstar Wengen) like?
Alpine Hotel Wengen (former Sunstar Wengen) is a short 2-minute walk from Wengen Station and 6 minutes' walk from Ski Lift Wengen - Mannlichen.

Reviews

9.0

Superb

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Exceptional

julia, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Doreen, 6-night trip
Verified Hotels.com guest review

10/10 Exceptional

Ping, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great stay. Would definitely recommend.
Susan, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Hotel is family friendly and just a minute walk from the Wengen train station. Staff was really polite and helpful. Room was superb.
BHUPINDER, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Ann, 2-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Amazing view from balcony .
rajesh, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent and very convenient near the train station. Wonderful and very friendly staff.
America, 9-night trip
Verified Expedia guest review

10/10 Exceptional

Wee Long, 6-night trip
Verified Hotels.com guest review

10/10 Exceptional

Beautiful room, pool, and facility. Short walk from train station.
Sam, 2-night romance trip
Verified Expedia guest review