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All properties in Townsville, Queensland, Australia
1 room, 2 adults

The Robert Towns

4-star4 stars
Great for families

Good to know

  • Free cribs/infant beds
  • Babysitting or childcare (surcharge)
  • Children's pool
  • Beach nearby
261 Stanley Street, Townsville, QLD, 4810, Australia

4-star hotel with outdoor pool, near Castle Hill
  • Free WiFi and free parking
  • Great for families

    Good to know

    • Free cribs/infant beds
    • Babysitting or childcare (surcharge)
    • Children's pool
    • Beach nearby
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
  • Nice and quietSep 9, 2020
  • So pleased and grateful for the wonderful accommodation set for us. Realized later on…Sep 5, 2020

The Robert Towns

from €60
  • 1 Bedroom Apartment
  • Queen Deluxe Room
  • Twin Room
  • Family Room
  • Executive Room
  • Pet Friendly Room

What’s around The Robert Towns

Landmarks

  • Heart of Townsville
  • Magnetic Island Ferry Terminal - 24 min walk
  • Castle Hill - 6 min walk
  • Museum of Tropical Queensland - 16 min walk
  • The Strand Beach - 16 min walk
  • ReefHQ Aquarium - 17 min walk
  • Queens Gardens - 18 min walk
  • Townsville Entertainment & Convention Centre - 30 min walk

Getting around

  • Townsville, QLD (TSV) - 14 min drive
  • Townsville Station - 25 min walk

At a glance

Key facts

Hotel size

  • This hotel has 47 rooms
  • This hotel is arranged over 2 floors

Arriving/leaving

  • Check-in time 2:00 PM-6:00 PM
  • Check-out time is 10 AM
  • Express check-out
The front desk is open daily from 9:00 AM - 6:00 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding

  • No cribs (infant beds)

  • Babysitting/childcare *

Pets

  • Pets allowed (dogs and cats only) *

  • Specific rooms only *

  • 2 per room (up to 88 lbs)

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Free self parking on site

  • Free RV/bus/truck parking

Payment types at the property

* See small print for additional details or extra charges

In the hotel

Food and drink
  • Cooked-to-order breakfast on weekdays (surcharge)
  • Barbecue grills
Things to do
  • Bicycle rentals nearby
  • Ecotours nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Parasailing nearby
  • Sailing nearby
  • Scuba diving nearby
  • Skydiving nearby
  • Snorkeling nearby
  • Water skiing nearby
  • Windsurfing nearby
Working away
  • Business center
  • One meeting room
Services
  • Front desk (limited hours)
  • Tours/ticket assistance
  • Laundry facilities
  • Luggage storage
Facilities
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Picnic area
  • Television in common areas
Accessibility
  • Wheelchair-accessible parking
Languages Spoken
  • English

In the room

Home comforts
  • Air conditioning
  • Ceiling fan
  • Coffee/tea maker
  • Iron/ironing board
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • LCD TV
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator

Special features

Recreation

Nearby

  • Bicycle rentals nearby
  • Ecotours nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Parasailing nearby
  • Sailing nearby
  • Scuba diving nearby
  • Skydiving nearby
  • Snorkeling nearby
  • Water skiing nearby
  • Windsurfing nearby

The Robert Towns’s small print

Also known as

  • Comfort Inn Robert Towns
  • The Robert Towns Hotel
  • Comfort Inn Robert Towns
  • The Robert Towns Townsville
  • The Robert Towns Hotel Townsville
  • Comfort Inn Robert Towns Hotel
  • Comfort Inn Robert Towns Hotel Townsville
  • Comfort Inn Robert Towns Townsville
  • Robert Towns Comfort Inn
  • Comfort Inn Townsville
  • Townsville Comfort Inn

Policies

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

This property does not have elevators.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Staff at the property wear personal protective equipment and guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Mandatory fees

Cash deposit: AUD 100 per stay

Optional extras

Credit card charges are subject to an extra charge of 1.5 percent

Late check-out can be arranged for an extra charge of AUD 30 (subject to availability)

Breakfast costs between AUD 10.00 and AUD 20.00 per person (approximately)

Babysitting/childcare is available for an extra charge

Pets are allowed for an extra charge of AUD 1 per accommodation, per night

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for The Robert Towns

  • Does The Robert Towns offer free cancellation for a full refund?
    Yes, The Robert Towns does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at The Robert Towns?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer and staff wear personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at The Robert Towns?
    Yes, there's free self parking.
  • Is there a pool at The Robert Towns?
    Yes, there's an outdoor pool and a children's pool.
  • Are pets allowed at The Robert Towns?
    Yes, cats and dogs are welcome, with a limit of 2 per room and maximum weight of 88 lbs per pet. There's a charge of AUD 1 per accommodation, per night.
  • What are the check-in and check-out times at The Robert Towns?
    You can check in from 2:00 PM to 6:00 PM. Check-out time is 10 AM. Late check-out is available for a charge of AUD 30 (subject to availability).
  • What is there to do near The Robert Towns?
    Recommended spots to visit include Castle Hill (6-min walk) and Museum of Tropical Queensland (0.8 mi), along with The Strand Beach (0.8 mi) and ReefHQ Aquarium (0.9 mi).

Recent reviews

Good 7.4 From 246 reviews

Very Good 8.0
comfy
good location and comfortable. place needs some TCL on the outside, but still worthy of booking regardless of outside appearance
Troy, au2 night trip
Good 6.0
Central and convenient to CBD. Facility getting old and showing it. On check-in advised that rooms are not serviced.
au4 night trip
Fair 4.0
It has no cleaning, and no vacuum.
in1 night romance trip
Very Good 8.0
Very pleasant & helpful staff. Breakfast was great
au1 night trip with friends
Good 6.0
Adequate for the price.
Older motel in need of some updates. Had a bit of a rundown feel to it. Room was clean and spacious. Was nice that the bedroom had its own door. Info said office open until 9pm but we got there at 7pm and they were closed and we had to call to get our room. Also unaware that there was no elevator and we were upstairs and would have appreciated an elevator. No restaurant available although there was one off the lobby but looked permanently closed.
Cynthia, us1 night romance trip
Good 6.0
not again, they have guns!
for the price it should have been a marriott hotel. thank you for the stock refrigerator and hot water which set off the fire alarm. I really enjoyed the gun show after hours and debauchery. I forgot comfort inn is more of motel on a budget.
NICOLE, us2 night business trip
Exceptional 10.0
Happy As Larry
The hotel has won me for its friendly, welcoming atmosphere."I felt happy all day. Lounging around the pool, on my laptop, sipping Bourbon was so relaxing. My room was sparkling clean and had everything I needed. Plenty of restaurants and pubs very close by.
Michael, au5 night trip
Exceptional 10.0
Great place to stay, was there for a week, room was serviced everyday
Stacey, au6 night family trip
Exceptional 10.0
Comfortable Stay
Nice stay,friendly staff,parking outside unit and handy to town
Carol, nz1 night romance trip

The Robert Towns

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