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The Orchid, Mumbai

4.5 stars
Nehru Road, Vile Parle EastAdjacent to Domestic Airport, MumbaiMaharashtra400 099India, ‏‎01 65 69 437
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Good3.6 / 5
Location
Great location
Breakfast
Tasty breakfast
Value for money
Fairly good value for money
WiFi
Bad internet service
308See all 308 Hotels.com reviews
From 1,313 reviewsTripAdvisor Traveller Rating

The Orchid, Mumbai

Hotel Info: 01 65 69 441

from €75
  • Premier Room
  • Room (Day Use Room from 0900hrs-1800hrs)
  • Standard room
  • Club Room
  • Executive Room
  • Orchid Suite
  • Executive Room
  • Deluxe Room
  • Suites- Breakfast, Airports Transfers (both domestic and international),Club Lounge Access
  • Standard Room
  • Club Prive Deluxe
  • Club Prive Suite

At a glance

Key facts

Hotel size

  • This hotel has 372 rooms
  • This hotel is arranged over 7 floors

Arriving/leaving

  • Check-in time starts at 2 PM
  • Check-out time is Noon
  • Express check-in/out
Airport shuttle service is available on request. Contact the property in advance to make arrangements. To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; guests who are foreign nationals must present a valid passport and visa.
This property offers free airport shuttle pick-up service from the domestic terminals 1A and 1B only. For more details, please contact the office using the information on the reservation confirmation received after booking.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • Up to 2 children (5 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

  • No cribs (infant beds)

  • Babysitting/childcare *

Pets

  • Pets not allowed (service dogs only)

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi in rooms

Transport

Parking

  • Free valet parking

Also known as

  • Orchid Hotel
  • Orchid Hotel Mumbai
  • Orchid Mumbai

Policies

Outside food is not permitted on the premises. For more details, please contact the office using the information on the reservation confirmation received after booking.

Only registered guests are allowed in the guestrooms.

For transfers, guests must contact the property 24 hours prior to arrival at the number on the booking confirmation.

Optional extras

Rollaway beds are available for INR 1500 per night

Breakfast is offered for an extra charge of INR 700 per person (approximately)

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of INR 900 per vehicle

High-speed Internet access (wired) is available in guestrooms for INR 500.00 per 24-hour period (rates may vary)

In the hotel

Taking the kids?
  • In-room childcare (surcharge)
  • Supervised childcare/activities (surcharge)
Food and drink
  • Breakfast daily (surcharge)
  • 4 restaurants
  • Bar/lounge
  • Coffee shop/café
  • Poolside bar
  • 24-hour room service
  • Barbeque grills
Things to do
  • Outdoor pool
  • Children's pool
  • Fitness facilities
  • Full-service spa
  • Golfing nearby
Working away
  • Business center
  • Meeting rooms 4
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Year Built 1997
  • Elevator/lift
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Rooftop terrace
  • Library
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • Air conditioning
  • Ceiling fan
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board (on request)
Sleep well
  • Blackout drapes/curtains
  • Premium bedding
Things to enjoy
  • Separate sitting area
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer
Be entertained
  • Plasma TV
  • Premium TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa.

The spa is open daily.

Dining

Mostly Grills - This restaurant specializes in barbecue and serves dinner only.

Boulevard - This coffee shop serves breakfast, lunch, and dinner. Open 24 hours.

South of Vindhyas - This restaurant specializes in Indian cuisine and serves lunch and dinner.

Merlins - Onsite bar. Open select days.

The Orchid, Mumbai’s small print

Also known as

  • Orchid Hotel
  • Orchid Hotel Mumbai
  • Orchid Mumbai

Policies

Outside food is not permitted on the premises. For more details, please contact the office using the information on the reservation confirmation received after booking.

Only registered guests are allowed in the guestrooms.

For transfers, guests must contact the property 24 hours prior to arrival at the number on the booking confirmation.

Optional extras

Rollaway beds are available for INR 1500 per night

Breakfast is offered for an extra charge of INR 700 per person (approximately)

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of INR 900 per vehicle

High-speed Internet access (wired) is available in guestrooms for INR 500.00 per 24-hour period (rates may vary)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.6 /5 from 308 reviews

The Orchid, Mumbai
Poor1.0 / 5
Check the lift (elevator of this hotel read above.
I am very disappointed to inform you that I have never stayed in such a poor hotel in five standard. I don't the criteria of five star hotel in India but in my opinion this hotel does not have any rating and this is equivalent to local lodge standard (no star rating at all). My suggestion here please don't give wrong impression to the people by giving five star rating. The room was very dirty, the phone mouth piece was filthy, in the toilet hair on the floor, wash basin, bath tub etc. Very bad smell from the air conditioning which will make the guest sick. There are several other things which I don't want write down but if you wanted know more, I am willing to provide more of other things. Before I close another instance to report, I was told the breakfast is served on first floor and when I went their they refused entry and told me to go on the ground floor in a restaurant which is again not having any standard. The food is not on the buffet and wait for a long when asked and finally when I requested for tea, they served me in a cup only without a saucer which is not a standard in five star hotel (I have refused to drink and just walked out). Even if you go in a small restaurant they will serve tea or coffee in Cup and Saucer. Once again don't promote such dirty hotels in the name of five star. Just make a surprise visit and check the standard of this hotel and you will realise what exactly this hotel is.
1 night business trip
The Orchid, Mumbai
Excellent4.0 / 5
Hotel is good staff very polite and Friendly.
Staff very polite and Friendly very poor WiFi the current age WiFi is important i don't know why management is very economic for the WiFi?
2 night family trip
The Orchid, Mumbai
Good3.0 / 5
stay only if u must be near the airport
its an old hotel.. so the rooms are a bit musty. but spacious, which is quite a luxury in bombay. access to the domestic terminal is an advantage but also is something that one will have a problem with walking down to the hotel with the luggage. especially when it rains almost everytime during monsoons.
1 night business trip
The Orchid, Mumbai
Outstanding5.0 / 5
Comfortable
1 night business trip
The Orchid, Mumbai
Excellent4.0 / 5
An Oasis Near the Airport
I choose the Orchid any time I fly in & out of Mumbai...or just when I need a respite from the world. I love their sumptious dinner buffet & the staff who welcone me warmly, even after a 7 month absence home in the USA. Reasonably priced, too.
1 night trip

See all reviews

The Orchid, Mumbai

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