Grand Tikal Futura Hotel

Photo gallery for Grand Tikal Futura Hotel

Primary image
Indoor pool, pool loungers
Indoor pool, pool loungers
Indoor pool, pool loungers
Premium bedding, in-room safe, desk, iron/ironing board

Overview of Grand Tikal Futura Hotel

VIP Access

Grand Tikal Futura Hotel

4.5 star property
Luxury hotel with full-service spa, connected to the convention centre, near Kaminaljuyu

9.0/10 Superb

1,005 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Non-smoking
Map
Calzada Roosevelt 22-43, Zona 11, Guatemala City, Guatemala, 1011
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Full-service spa
  • Indoor pool
  • Breakfast available
  • Fitness centre
  • Sauna
  • Steam room
  • Children's pool
  • Spa tub
  • Pool bar
  • Room service
For families
  • Children stay free
  • Free cots/infant beds
  • Children's pool
  • Private bathroom
  • Premium TV channels
  • Terrace

Choose dates to view prices

About this area

What's nearby

  • In Zona 11
  • Paseo Cayala - 28 min drive

Getting around

  • Guatemala City (GUA-La Aurora Intl.) - 26 min drive
  • Airport shuttle (surcharge)

About this property

Grand Tikal Futura Hotel

4.5-star luxury hotel in the heart of Zona 11
You can look forward to a bowling alley, a round-trip airport shuttle and a poolside bar at Grand Tikal Futura Hotel. Treat yourself to a hot stone massage, a manicure/pedicure or Ayurvedic treatments at Natura Gym + Spa, the on-site spa. The on-site restaurant, Hibiscus Restaurant, features international cuisine and light fare. Aerobics classes are offered at the gym; other things to do include racquetball/squash. In addition to a terrace and shopping on site, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • An indoor pool and a children's pool, with sunloungers
  • Free self-parking
  • Buffet breakfast (surcharge), a porter/bellboy and a gift shop
  • Concierge services, a lift and ATM/banking services
  • Guest reviews say great things about the proximity to the airport
Room features
All guest rooms at Grand Tikal Futura Hotel include thoughtful touches, such as premium bedding and air conditioning, in addition to amenities, such as complimentary wireless Internet access and safes. Guest reviews highly rate the overall comfort rooms at the property.
Extra conveniences in all rooms include:
  • Rollaway/extra beds (surcharge) and free cots/infant beds
  • Bathrooms with rainfall showers and designer toiletries
  • 32-inch LED TVs with premium channels
  • Coffee/tea makers, daily housekeeping and desks

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 205 rooms
  • Arranged over 11 floors

Arriving/Leaving

  • Check-in time from 3 PM until 11:30 PM
  • Early check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
  • The front desk is open daily from 6:00 AM - midnight
  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation
  • This property requires valid identification for all guests at check-in, regardless of age.
  • Per property policy, minors younger than 18 who are not accompanied by their parents should present a notarized permission to travel letter from both parents as well as copies of their ID at check-in. Additional check-in policies may apply.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (11 years old and younger) stay free when occupying the parent or guardian's room using existing bedding

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Wheelchair-accessible parking on site
  • Height restrictions apply for on-site parking

Transfers

  • Airport shuttle from 7:00 AM to 5:00 PM*

Other information

  • Smoke-free property
  • No alcohol allowed on site

Property amenities

Food and drink

  • Buffet breakfast each morning (surcharge)
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Room service

Travelling with children

  • Children stay free
  • Children's pool
  • Bowling alley
  • Children's menu

What to do

  • Fitness classes
  • Racquetball/squash
  • Bowling alley
  • Shopping
  • Free use of nearby fitness centre
  • Rock climbing nearby

Working away

  • Business centre
  • Meeting rooms
  • Computer station
  • Conference centre (193677 square feet of space)

Services

  • Front desk (limited hours)
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers

Facilities

  • 4 buildings/towers
  • Built in 1996
  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • Piano
  • Fitness centre
  • An indoor pool
  • Full-service spa
  • Hot tub
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Braille/raised signage
  • Lift
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Low-height worktop and sink
  • Grab bar near toilet

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • 32-inch LED TV
  • Premium cable channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Dressing gowns
  • Iron/ironing board

Sleep well

  • Premium bedding
  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Bath or shower
  • Rainfall shower heads
  • Designer toiletries
  • Hairdryer

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Fridge (on request)
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Eco-friendly toiletries

Special features

Spa

Natura Gym + Spa has 1 treatment room. Services include deep-tissue massages, hot stone massages, facials and manicures and pedicures. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including Ayurvedic. The spa is open daily.

Dining

Hibiscus Restaurant – This restaurant specialises in international cuisine and serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar. A children's menu is available.
Eleven Bar – This bar specialises in Regional cuisine and only serves light fare. Happy hour is offered. Open selected days.

Fees & policies

Refundable deposits

  • Cash deposit: GTQ 100 per accommodation, per stay

Optional extras

  • Buffet breakfast is offered for an extra charge of GTQ 120.00 for adults and GTQ 75.00 for children (approximately)
  • Airport shuttle service is offered for an extra charge of GTQ 100 per person (one-way)
  • Early check-in can be arranged for an extra charge of GTQ 482.00 (subject to availability)
  • Late checkout can be arranged for an extra charge of GTQ 290.00 (subject to availability)

Renovations and closures

The following facilities or services will be unavailable from July 1 2021 to September 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities
  • Shuttle services

Children & extra beds

  • Rollaway beds are available for GTQ 245.0 per night
  • Airport shuttle for children between the ages of 5 and 12 costs GTQ 100 (one-way)

Parking

  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Children under 11 years old are not allowed in the swimming pool, health club, fitness facility or hot tub without adult supervision
  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Contactless check-out is available.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

Only registered guests are allowed in the guestrooms.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards and cash.

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Also known as

Grand Tikal Futura Hotel Guatemala City
Grand Tikal Futura Hotel
Grand Tikal Futura Guatemala City
Grand Tikal Futura
Hotel Grand Tikal Futura
Grand Tikal Futura Hotel Guatemala/Guatemala City
Grand Tikal Futura Hotel Hotel
Grand Tikal Futura Hotel Guatemala City
Grand Tikal Futura Hotel Hotel Guatemala City

Frequently asked questions

Does Grand Tikal Futura Hotel offer free cancellation for a full refund?
Yes, Grand Tikal Futura Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Grand Tikal Futura Hotel?
As of 1 October 2022, prices found for a 1-night stay for 2 adults at Grand Tikal Futura Hotel on 2 October 2022 start from €152, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Grand Tikal Futura Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Grand Tikal Futura Hotel?
Yes, there's an indoor pool and a children's pool.
Are pets allowed at Grand Tikal Futura Hotel?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Grand Tikal Futura Hotel?
Yes, there's free self parking.
Is an airport shuttle service offered by Grand Tikal Futura Hotel?
Yes, an airport shuttle is available from 7:00 AM to 5:00 PM on request. The charge is GTQ 100 per person one-way.
What are the check-in and check-out times at Grand Tikal Futura Hotel?
You can check in from 3 PM - 11:30 PM. There's a charge of GTQ 482.00 for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge of GTQ 290.00 (subject to availability). Contactless check-out is available.
What is there to do at Grand Tikal Futura Hotel and nearby?
Have fun during the warmer months with activities nearby such as rock climbing. Additional recreation on-site includes aerobics , bowling and racquetball/squash. Indulge in a treatment at the spa and soothe your senses in the hot tub. Grand Tikal Futura Hotel also has an indoor pool and a sauna, as well as a steam room.
Are there restaurants at or near Grand Tikal Futura Hotel?
Yes, Hibiscus Restaurant offers international cuisine. The dining venue will be unavailable from 1 July 2021 to 1 September 2022 (dates subject to change). Nearby restaurants include Macadamia (4-min walk), Wendy's (6-min walk) and Domino's Pizza Distrito Miraflores (6-min walk).

Overall score and ratings

9.0

Superb

9.4/10

Cleanliness

8.9/10

Staff & service

8.9/10

Amenities

9.1/10

Property conditions & facilities

9.0/10

Eco-friendliness

10/10 Exceptional

I have stayed in this hotel annually since early 2000’s. The price, the food, and service have always been good. I have two minor issues about the service. The breakfast, which is $15 per person, supposedly starts at 6 am. However, for 7 straight mornings they were seldom ready for customers and even when seated, one had to almost beg for coffee, including refills. Parking was also an issue as it appears the front lobby workers receive money from customers to hold parking spots. No big deal but a bit frustrating if you need to leave early in the morning or need a parking space. Will stay here again next year.
Gerald, 7-night trip
Verified Hotels.com guest review

10/10 Exceptional

Cristian, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Amazing Family vacation
This was our 5th time staying at Gran Tikal Futura hotel. We continue to choose this hotel because of their great service and of course the location is awesome, near the Miraflores Mall and great places to eat. Our daughter went with us this time and she was very impressed with the safety and comfort of this hotel. They always try to accommodate my requests for my special room! We will be there next year!
Jackie, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Room service for as great and staff was nice
araceli, 1-night romance trip
Verified Expedia guest review

2/10 Poor

JOSE, 1-night trip
Verified Expedia guest review

10/10 Exceptional

what a great hotel in guatemala
SEOK, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Super friendly environment, loved the property, stayed on the Master Suite and worth every penny!!!
Andy, 1-night trip
Verified Expedia guest review

10/10 Exceptional

The free tickets for a show are not a good idea for VIP Perk, if you stay there for one night and check in late you are not thinking to go to the movies at 9pm, you want to rest, so I suggest that to change. Give something that the guest can really use...., Manny
Manuel, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

From the moment you step out of the airport until you check out . They have great customer service and are polite . I really enjoyed my stay and will love to do it again .
Andrew, 2-night family trip
Verified Expedia guest review

6/10 Good

Gladys Leonor Aguirre, 2-night trip
Verified Expedia guest review