Grand Tikal Futura Hotel

Photo gallery for Grand Tikal Futura Hotel

Primary image
Indoor pool, pool loungers
Indoor pool, pool loungers
Indoor pool, pool loungers
Premium bedding, in-room safe, desk, iron/ironing board

Overview of Grand Tikal Futura Hotel

VIP Access

Grand Tikal Futura Hotel

4.5 star property
Luxury hotel with full-service spa, connected to the convention centre, near Kaminaljuyu

9.0/10 Superb

968 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Non-smoking
Map
Calzada Roosevelt 22-43, Zona 11, Guatemala City, Guatemala, 1011
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Full-service spa
  • Indoor pool
  • Breakfast available
  • Fitness centre
  • Sauna
  • Steam room
  • Children's pool
  • Spa tub
  • Pool bar
  • Room service
For families
  • Children stay free
  • Free cots/infant beds
  • Children's pool
  • Private bathroom
  • Premium TV channels
  • Terrace
Cleaning & safety
  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • In Zona 11
  • Kaminaljuyu - 7 min drive
  • La Aurora Zoo - 13 min drive
  • Torre del Reformador - 16 min drive
  • El Obelisco - 12 min drive
  • Guatemala City Hall - 14 min drive
  • Embassy of Mexico in Guatemala - 18 min drive
  • Avenida La Reforma - 17 min drive
  • Teatro Nacional - 16 min drive
  • Universidad del San Carlos de Guatemala - 12 min drive
  • Estadio Nacional Mateo Flores - 18 min drive

Getting around

  • Guatemala City (GUA-La Aurora Intl.) - 19 min drive
  • Airport shuttle (surcharge)

About this property

Grand Tikal Futura Hotel

Grand Tikal Futura Hotel is only 3.9 mi (6.4 km) from the airport and offers a shuttle (available on request) for GTQ 100 per person one-way. You can visit the spa to indulge in deep-tissue massages, facials or Ayurvedic treatments, and international cuisine is served at Hibiscus Restaurant, which is open for breakfast, lunch and dinner. Other features of this luxurious hotel include an indoor pool, a poolside bar and a fitness centre. Fellow travellers say great things about the airport proximity and comfortable guest rooms.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 205 rooms
  • Arranged over 11 floors

Arriving/Leaving

  • Check-in time from 3 PM until 11:30 PM
  • Early check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
  • The front desk is open daily from 6:00 AM - midnight
  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation
  • This property requires valid identification for all guests at check-in, regardless of age.
  • Per property policy, minors younger than 18 who are not accompanied by their parents should present a notarized permission to travel letter from both parents as well as copies of their ID at check-in. Additional check-in policies may apply.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Wheelchair-accessible parking on site
  • Height restrictions apply for on-site parking

Transfers

  • Airport shuttle from 7:00 AM to 5:00 PM*

Other information

  • Smoke-free property
  • No alcohol allowed on site

Property amenities

Food and drink

  • Buffet breakfast each morning (surcharge)
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Room service

Taking the kids

  • Children stay free
  • Children's pool
  • Bowling alley
  • Children's menu

What to do

  • Fitness classes
  • Racquetball/squash
  • Bowling alley
  • Shopping
  • Free use of nearby fitness centre
  • Rock climbing nearby

Working away

  • Business centre
  • Meeting rooms
  • Computer station
  • Conference centre (193677 square feet of space)

Services

  • Front desk (limited hours)
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers

Facilities

  • 4 buildings/towers
  • Built in 1996
  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • Piano
  • Fitness centre
  • An indoor pool
  • Full-service spa
  • Hot tub
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Braille/raised signage
  • Lift
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Low-height worktop and sink
  • Grab bar near toilet

Languages spoken

  • English
  • Spanish

Room amenities

Be entertained

  • 32-inch LED TV
  • Premium cable channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Premium bedding
  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Bath or shower
  • Rainfall shower heads
  • Designer toiletries
  • Hairdryer

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Fridge (on request)
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Natura Gym + Spa has 1 treatment room. Services include deep-tissue massages, hot stone massages, facials and manicures and pedicures. A variety of treatment therapies are provided, including Ayurvedic. The spa is equipped with a sauna and a steam room.

The spa is open daily.

Dining

Hibiscus Restaurant – This restaurant specialises in international cuisine and serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar. A children's menu is available.
Eleven Bar – This bar specialises in regional cuisine and only serves light fare. Happy hour is offered. Open selected days.

Fees & policies

Refundable deposits

You'll be asked to pay the following charges by the property at time of service, check-in or check-out:
  • Cash deposit: GTQ 100 per accommodation, per stay

Optional extras

  • Buffet breakfast is offered for an extra charge of GTQ 120.00 for adults and GTQ 75.00 for children (approximately)
  • Airport shuttle service is offered for an extra charge of GTQ 100 per person (one-way)
  • Early check-in can be arranged for an extra charge of GTQ 482.00 (subject to availability)
  • Late checkout can be arranged for an extra charge of GTQ 290.00 (subject to availability)

Renovations and closures

The following facilities or services will be unavailable from July 1 2021 to September 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities
  • Shuttle services

Children & extra beds

You'll be asked to pay the following charges by the property at time of service, check-in or check-out:
  • Rollaway beds are available for GTQ 245.0 per night
  • Airport shuttle for children between the ages of 5 and 12 costs GTQ 100 (one-way)

Parking

You'll be asked to pay the following charges by the property at time of service, check-in or check-out:
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

You'll be asked to pay the following charges by the property at time of service, check-in or check-out:
  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Contactless check-out is available.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

Only registered guests are allowed in the guestrooms.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards and cash.

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Also known as

Grand Tikal Futura Hotel Guatemala City
Grand Tikal Futura Hotel
Grand Tikal Futura Guatemala City
Grand Tikal Futura
Hotel Grand Tikal Futura
Grand Tikal Futura Hotel Guatemala/Guatemala City
Grand Tikal Futura Hotel Hotel
Grand Tikal Futura Hotel Guatemala City
Grand Tikal Futura Hotel Hotel Guatemala City

Frequently asked questions

Overall score and ratings

9.0

Superb

9.4/10

Cleanliness

8.9/10

Staff & service

8.9/10

Amenities

9.2/10

Property conditions & facilities

9.1/10

Eco-friendliness

10/10 Exceptional

Yes, stay here!
Love this place. Breakfast is a MUST TRY!
1-night family trip
Verified Hotels.com guest review

8/10 Very good

1-night trip
Verified Hotels.com guest review

6/10 Good

Nidia, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Wonderful stay, excellent staff. Restaurant and spa were SUPERB!
Tiffany, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

GTF Stat
It was amazing
David, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

The pool and spa were amazing! The restaurant was one of the best in the capital. Only complaint was the bathroom situation, the showers had a leak and the toilet didn’t flush properly.
Diego, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

EXCELLENT CHOICE
EDISON, 2-night business trip
Verified Hotels.com guest review

6/10 Good

Ivan, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great experience
This was my 1st time in Guatemala. I had a great experience at Grand Tikal Futura Hotel. The service was outstanding, very friendly and efficient. In particular, I really enjoyed the food. The Hibiscus restaurant had delicious options, especially the desserts. Room service was equally good. Cheesecake dessert in particular was a real delight - beautiful presentation! I liked the room very much. It was spacious and also had very attractive wood furnishings. Thank you for a great 4 days in Guatemala City!
Kevin, 3-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Jaime, 4-night business trip
Verified Hotels.com guest review