Important: This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book.

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All properties in Windsor, Ontario, Canada
1 room, 2 adults

Best Western Plus Waterfront Hotel

2.5-star2.5 stars
Great for families

Good to know

  • Free cribs/infant beds
  • Boat tours nearby
  • Dry cleaning/laundry service
  • Elevator
277 Riverside Drive West, Windsor, ON, N9A5K4, Canada

Pet-friendly hotel with indoor pool, connected to the convention center, near Caesars Casino
  • Free WiFi
  • Great for families

    Good to know

    • Free cribs/infant beds
    • Boat tours nearby
    • Dry cleaning/laundry service
    • Elevator
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

Ontario may have travel restrictions in place due to COVID-19. 

  • very good experience, will visit againNov 6, 2020
  • I felt well recieved at the hour i showed up and was treated very well. I would…Oct 29, 2020

Best Western Plus Waterfront Hotel

from €90
  • Suite, 1 King Bed, Refrigerator & Microwave, River View (Living Room;with Sofabed)
  • Suite, 1 King Bed with Sofa bed, River View, Corner (with Sofabed)
  • Standard Room, 1 Queen Bed, Accessible, Bathtub
  • Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (Living Room;with Sofabed)
  • Standard Room, 1 Queen Bed, Refrigerator, River View
  • Standard Room, 2 Queen Beds, Refrigerator, River View
  • Standard Room, 1 Queen Bed, Refrigerator, River View (Panoramic View)
  • Standard Room, 1 King Bed, Refrigerator, River View
  • Standard Room, 1 King Bed, Refrigerator, River View (Panoramic View)

What’s around Best Western Plus Waterfront Hotel

Landmarks

  • On the boardwalk
  • Caesars Casino - 9 min walk
  • Detroit Windsor Tunnel - 13 min walk
  • Ambassador Bridge - 32 min walk
  • University of Windsor - 35 min walk
  • Adventure Bay Family Water Park - 3 min walk
  • Mariners' Church - 34 min walk
  • GM World - 36 min walk

Getting around

  • Windsor, ON (YQG) - 17 min drive
  • Detroit Metropolitan Wayne County Airport (DTW) - 32 min drive
  • Detroit, MI (DET-Coleman A. Young Municipal) - 20 min drive
  • Pontiac, MI (PTK-Oakland County Intl.) - 47 min drive
  • Windsor Station - 4 min drive
  • Detroit Station - 16 min drive
  • Royal Oak Station - 20 min drive

At a glance

Key facts

Hotel size

  • This hotel has 305 rooms
  • This hotel is arranged over 22 floors

Arriving/leaving

  • Check-in time 3:00 PM-anytime
  • Check-out time is 11 AM
  • Express check-out

Restrictions related to your trip

  • Ontario may have travel restrictions in place due to COVID-19.
Front desk staff will greet guests on arrival. Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Required at check-in

  • Credit card required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 19

Travelling with others

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed (dogs only)*

  • Specific rooms only*

  • 1 per room (up to 40 lbs)

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transport

Parking

  • Onsite self parking (CAD 15.00 per day; includes in/out privileges)

  • Wheelchair-accessible parking on site

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Bar/lounge
Things to do
  • Indoor pool
  • Fitness facilities
  • Sauna
  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
Working away
  • 24-hour business center
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 1938
  • Conference space size (meters) - 180
  • Computer station
Services
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
Facilities
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Fireplace in lobby
  • Television in common areas
Accessibility
  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Handrails in stairways
  • Braille signage
  • Visual fire alarm
  • Lever door handles
Languages Spoken
  • English
  • Filipino
  • French
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Down comforter
  • Blackout drapes/curtains
  • Premium bedding
  • Pillowtop mattress
Things to enjoy
  • Individually decorated
  • Individually furnished
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • 42-inch LCD TV
  • Digital TV channels
Stay connected
  • Desk
  • Free WiFi
  • Free local calls
Food and drink
  • Refrigerator
More
  • Daily housekeeping
  • Connecting/adjoining rooms available

Best Western Plus Waterfront Hotel’s small print

Also known as

  • Waterfront Downtown Windsor
  • Best Western Plus Waterfront
  • Best Western Plus Waterfront Hotel Windsor, Ontario
  • Best Western Plus Waterfront Hotel Windsor
  • Best Western Plus Waterfront Hotel Hotel Windsor
  • Waterfront Hotel Downtown Windsor
  • Plus Waterfront Hotel Windsor
  • Best Western Plus Waterfront Hotel Hotel
  • Waterfront Hotel Downtown Windsor Ontario
  • Windsor Hilton Hotel
  • Best Western Plus Waterfront Hotel Windsor
  • Best Western Plus Waterfront Hotel
  • Best Western Plus Waterfront Windsor

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; masks are required in public areas.

The property affirms that it follows sanitization practices of We Care Clean (Best Western) guidelines.

The property affirms that it adheres to the SafeStay (AHLA - USA) sanitization guidelines.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards. Cash is not accepted.

Mandatory fees

Deposit: CAD 200.00 per stay

Pet deposit: CAD 30.00 per day

Optional extras

Self parking costs CAD 15.00 per day with in/out privileges

Buffet breakfast is offered for an extra charge of CAD 15.95 for adults and CAD 9.99 for children (approximately)

Pets are allowed for an extra charge of CAD 30.00 per accommodation, per day

Service animals exempt from fees

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Best Western Plus Waterfront Hotel

  • Does Best Western Plus Waterfront Hotel offer free cancellation for a full refund?
    Yes, Best Western Plus Waterfront Hotel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Best Western Plus Waterfront Hotel?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff wear personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Best Western Plus Waterfront Hotel?
    Yes. Self parking costs CAD 15.00 per day.
  • Is there a pool at Best Western Plus Waterfront Hotel?
    Yes, there's an indoor pool.
  • Are pets allowed at Best Western Plus Waterfront Hotel?
    Yes, dogs are welcome, with a limit of 1 per room and maximum weight of 40 lbs per pet. There's a charge of CAD 30.00 per accommodation, per day, and there's also a deposit of CAD 30.00 per day. Service animals are exempt from fees.
  • What are the check-in and check-out times at Best Western Plus Waterfront Hotel?
    You can check in from 3:00 PM - anytime. Check-out time is 11 AM. Express check-out is available.
  • Are there restaurants at or near Best Western Plus Waterfront Hotel?
    Yes. Nearby restaurants include Hikari (5-min walk), Terra Cotta Pizzeria (5-min walk), and Sushi California Japanese Restaurant (5-min walk).
  • Is there an onsite casino at Best Western Plus Waterfront Hotel?
    No, this hotel doesn't have a casino, but Caesars Casino (9-min walk) and Greektown Casino (11-min drive) are both nearby.

Recent reviews

Fabulous 8.6 From 2,202 reviews

Very Good 8.0
Weekend away
Very nice place to stay
Mike, ca2 night trip
Very Good 8.0
Wasn’t to happy about not knowing about having to pay for parking,and was woken up a 6:00am with construction noise.
Patty Anne, ca1 night family trip
Good 6.0
I requested a high floor for the view, and was given a room on the 10th floor, in a basically empty hotel. Not sure why they ask for special requests if they have no intention of fillng them.
Bella, ca1 night romance trip
Very Good 8.0
Dust room
Room service great as always but given the covid situation i like to sanitize the room myself, i discovered while doing so 2 inches of dust on every surface!!
stephanie, ca1 night trip with friends
Exceptional 10.0
Room was very clean, very happy with our stay, beds were very comfortable. will definitely return.
Rose Marie, ca1 night trip
Exceptional 10.0
Very clean during Covid times. Wonderful view of the river and Detroit at night. Well worth the trip!
Mike, ca1 night family trip
Very Good 8.0
The property was in a great location. Rate was reasonable. Nice view if the bridge. Room was very small but ok for one night. The only priblem was that the roll of toilet paper was difficult to reach. Hopefully that set up is not in every room. It was very clean and the wifi was great. The grab and go breakfast was handy during this covid situation.
Teri, ca1 night romance trip
Very Good 8.0
I wanted to order a movie but couldn't. the bed was very comfortable and the view was awesome
michelle, ca1 night family trip
Very Good 8.0
The hotel was nice and the location was perfect, it is unfortunate due to Covid rules the gym and the pool were not available. Overall I had a good experience and the price was fair so I will definitely be staying again.
Tristin, ca3 night family trip
Exceptional 10.0
Highly recommend
Very clean and safe. Highly recommended
Ed, ca2 night trip

Best Western Plus Waterfront Hotel