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Courtyard by Marriott Winston-Salem Hanes Mall, Winston-Salem

3 stars
1600 Westbrook Plaza DriveWinston-SalemNC27103United States of America, ‏01 65 69 437
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Excellent4.4 / 5
Location
Great location
Service
Fantastic service
Amenities
Great amenities
Pool
Bad pool
140See all 140 Hotels.com reviews
From 160 reviewsTripAdvisor Traveller Rating

Courtyard by Marriott Winston-Salem Hanes Mall, Winston-Salem

Hotel Info: 01 65 69 441

from €109
  • Standard Room, 2 Double Beds
  • Standard Room

At a glance

Key facts

Hotel size

  • This hotel has 122 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is noon
  • Express check-out

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Free self parking

Other information

  • Smoke-free property

Also known as

  • Courtyard Marriott Hanes
  • Courtyard Marriott Hanes Hotel
  • Courtyard Marriott Hanes Hotel Winston-Salem Mall
  • Courtyard Marriott Winston-Salem Hanes Mall
  • Courtyard Marriott Winston-Salem Hanes Mall Hotel
  • Courtyard Marriott Hanes Mall Hotel
  • Courtyard Marriott Hanes Mall

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

In the hotel

Food and drink
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Coffee/tea in a common area
Things to do
  • Outdoor seasonal pool
  • Outdoor pool
  • Fitness facilities
  • Water skiing on site
  • Golfing nearby
Working away
  • Business center
  • Number of meeting rooms - 3
  • Meeting rooms
  • Conference space size (feet) - 1603
  • Conference space size (meters) - 149
Services
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
Facilities
  • Number of buildings/towers - 1
  • Elevator/lift
  • Safe-deposit box at front desk
Accessibility
  • Accessible bathroom
  • In-room accessibility

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Freshen up
  • Private bathroom
  • Separate bathtub and shower
  • Free toiletries
  • Hair dryer
Be entertained
  • 32-inch LCD TV
  • Premium TV channels
Stay connected
  • Desk
  • Free WiFi
  • Free local calls
Food and drink
  • Refrigerator
  • Microwave
More
  • Daily housekeeping
  • Connecting/adjoining rooms available

Special features

Dining

The Bistro - This restaurant specializes in American cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.

Courtyard by Marriott Winston-Salem Hanes Mall, Winston-Salem’s small print

Also known as

  • Courtyard Marriott Hanes
  • Courtyard Marriott Hanes Hotel
  • Courtyard Marriott Hanes Hotel Winston-Salem Mall
  • Courtyard Marriott Winston-Salem Hanes Mall
  • Courtyard Marriott Winston-Salem Hanes Mall Hotel
  • Courtyard Marriott Hanes Mall Hotel
  • Courtyard Marriott Hanes Mall

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.4 /5 from 140 reviews

Courtyard by Marriott Winston-Salem Hanes Mall, Winston-Salem
Outstanding5.0 / 5
THIS WAS A NICE PLACE AND I WILL ALWAYS STAY THERE WHEN I AM IN WINSTON SALEM .
1 night business trip
Courtyard by Marriott Winston-Salem Hanes Mall, Winston-Salem
Poor1.0 / 5
Keep searching because this hotel is horrible
i booked at $119 for a double bed, got to the hotel and the rate became $134 and at check out the rate became $156 per night not including taxes. The balcony pool room was loud from freeway traffic and overlooks the garbage area. No ice on the floor. No cream for coffee in the room. The second room we tried had cig butts all over so we stayed in the loud room. The room smelled. One beer will cost $6 and the pool area was disgusting. Marriott should be ashamed and take a peek at the rooms and vibe - horrible. I spent more money per night at this room than I did at Embassy suites with free breakfast, free drinks, indoor nice pool and spa, free snack food and included a clean and comfortable suite. The staff here tried and Shelby was awesome and tried to accommodate but other than that this place falls short of everything else. When I woke in the morning we noticed the pool had been drained...my 5y old was set on swimming and we could not even to that. I left early and the GM was kind enough to reduce the rate....but that will not ever bring me back.
2 night family trip
Courtyard by Marriott Winston-Salem Hanes Mall, Winston-Salem
Excellent4.0 / 5
Good location
Nice hotel. No problems overall. Not enough help in the morning for breakfast. One person trying to cover all food and coffee requests. Discouraging. Left due to long line just for coffee.
1 night family trip
Courtyard by Marriott Winston-Salem Hanes Mall, Winston-Salem
Excellent4.0 / 5
very fine facility, but noisy guests
hotel was fine, but too many slamming doors most of the night.
1 night family trip
Courtyard by Marriott Winston-Salem Hanes Mall, Winston-Salem
Good3.0 / 5
The room was not very clean. There were mold in the soap dish in the tub. Items from previous guests were still in the room. The chair next to the bed was dirty. During the booking they said breakfast was complimentary and that was not true. I left a week ago and the hotel still has a $40 hold on my card.
2 night family trip

See all reviews

Courtyard by Marriott Winston-Salem Hanes Mall, Winston-Salem

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