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Courtyard by Marriott Dallas Plano Parkway at Preston Road

Suburban hotel in Plano with outdoor pool and restaurant

  • Free WiFi and free parking
From
€81

Image gallery

  • Terrace/Patio
  • Terrace/Patio
  • Outdoor Pool
  • Suite, 2 Double Beds - Living Area
  • Terrace/Patio
Terrace/Patio. Image 1 of 32.
1 / 32Terrace/Patio
4901 W Plano Pkwy, Plano, 75093, TX, United States of America
8.4.Very Good.
  • Convenient to where we were going

    May 15, 2021

  • A fire broke out in an electrical panel so we were all forced from our rooms at 6am and…

    Apr 8, 2021

See all 231 reviews

Official standards

This property advises that it adheres to Commitment to Clean (Marriott) and COVID-19 Guidelines (CDC) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Protective clothing is available to guests
  • Masks are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Quiet
Convenient
Safe
Dining options
Easy parking
  • Free parking
  • Pool
  • Free WiFi
  • Pet-friendly
  • Gym
  • Non-smoking

Property highlights

Main amenities

  • 149 smoke-free guestrooms
  • Housekeeping (on request)
  • Restaurant and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Free area shuttle

For families

  • Free cribs/infant beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Television
  • Free toiletries

What’s around

  • University of Texas at Dallas - 3.6 mi / 5.8 km
  • Galleria Dallas - 8.4 mi / 13.6 km
  • The Shops at Legacy - 7 mi / 11.2 km
  • Comerica Center - 8.7 mi / 14 km
  • Stonebriar Centre Mall - 9 mi / 14.6 km
  • Shops at Willow Bend - 3.6 mi / 5.8 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Room, 2 Queen Beds, Non Smoking
  • Room, 1 King Bed, Non Smoking
  • Room, 2 Double Beds, Non Smoking
  • Executive Room, 1 King Bed, Non Smoking, Courtyard View

Location

4901 W Plano Pkwy, Plano, 75093, TX, United States of America
  • University of Texas at Dallas - 3.6 mi / 5.8 km
  • Galleria Dallas - 8.4 mi / 13.6 km
  • The Shops at Legacy - 7 mi / 11.2 km

What’s around

Landmarks

  • University of Texas at Dallas - 3.6 mi / 5.8 km
  • Galleria Dallas - 8.4 mi / 13.6 km
  • The Shops at Legacy - 7 mi / 11.2 km
  • Comerica Center - 8.7 mi / 14 km
  • Stonebriar Centre Mall - 9 mi / 14.6 km
  • Shops at Willow Bend - 3.6 mi / 5.8 km
  • Mary Kay Museum - 5.4 mi / 8.6 km
  • Celestial Park - 5.4 mi / 8.7 km
  • Cavanaugh Flight Museum - 5.5 mi / 8.8 km
  • Arbor Hills Nature Preserve - 5.7 mi / 9.2 km

Getting around

  • Dallas-Fort Worth International Airport (DFW) - 24 min drive
  • Love Field Airport (DAL) - 22 min drive
  • Dallas Medical-Market Center Station - 21 min drive
  • Dallas Union Station - 22 min drive
  • Free area shuttle

At a glance

Hotel size

  • This hotel has 149 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time 3 PM-anytime
  • Check-out time is noon
  • Express check-in/out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check in instructions

Front desk staff will greet guests on arrival.

Required at check in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Pets

  • Pets allowed*
  • Off-leash area available

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free onsite self parking
  • Free onsite RV/bus/truck parking
  • Wheelchair-accessible parking and van parking on site
  • Electric vehicle charging point on site

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Continental breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Snack bar/deli

Things to do

  • Outdoor pool
  • 24-hour fitness facilities

Working away

  • 24-hour business center
  • Number of meeting rooms - 3
  • Conference space
  • Conference space size (feet) - 1280
  • Conference space size (meters) - 119

Services

  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby

Facilities

  • Elevator
  • Safe-deposit box at front desk
  • Library
  • Fireplace in lobby
  • Television in common areas

Accessibility

  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public bathroom
  • Assistive listening devices in meeting rooms
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairways
  • Wheelchairs available on site
  • Closed captioned TV
  • Grab bar - near toilet
  • Visual fire alarm
  • Lever door handles

Languages Spoken

  • English
  • Spanish

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer

Be entertained

  • 42-inch flat-screen TV
  • Netflix
  • Premium TV channels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Microwave (on request)

More

  • Connecting/adjoining rooms available

Special features

Dining

The Bistro - This restaurant specializes in American cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.

Small print

Also known as

  • Courtyard Marriott Dallas Parkway Preston
  • Courtyard by Marriott Dallas Plano Parkway at Preston Road Hotel
  • Courtyard by Marriott Dallas Plano Parkway at Preston Road Plano
  • Courtyard Marriott Dallas Parkway Preston Hotel
  • Courtyard Marriott Dallas Parkway Preston Hotel Plano Road
  • Courtyard Marriott Dallas Plano Parkway Preston Road
  • Courtyard Plano
  • Plano Courtyard
  • Courtyard Marriott Dallas Plano Parkway Preston Road Hotel
  • Courtyard Marriott Dallas Parkway Preston Road Hotel
  • Courtyard Marriott Dallas Parkway Preston Road

Optional extras

Breakfast costs between USD 6.50 and USD 15 per person (approximately)

Pets are allowed for an extra charge of USD 150 per accommodation, per stay

Service animals exempt from fees

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Pool access available from 6:00 AM to 11:00 PM.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; reservations are required for some onsite facilities.

Contactless check-out is available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (CDC).

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards. Cash is not accepted.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Courtyard by Marriott Dallas Plano Parkway at Preston Road does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking. Free RV/bus/truck parking and electric vehicle charging are available.
  • Yes, there's an outdoor pool. Guests have pool access from 6:00 AM to 11:00 PM.
  • Yes, pets are welcome. There's a charge of USD 150 per accommodation, per stay. Service animals are exempt from fees. Dog exercise areas are available.
  • You can check in from 3 PM - anytime. Check-out time is noon. Express check-in and check-out and contactless check-out are available.
  • Yes, The Bistro offers American cuisine. Nearby restaurants include Red (3-min walk), Zorba's Greek Cafe (5-min walk), and Ojeda's Mexican Restaurant (2.2 mi).
  • Courtyard by Marriott Dallas Plano Parkway at Preston Road has an outdoor pool and a 24-hour fitness center.
8.4.Very Good.
  • 2.0.Poor

    Run away from this hotel!

    One of my worst stays at a hotel ever, and trust me I travel a lot. I usually don’t leave reviews but this guys deserve it. When I arrived at the hotel after a very long drive they told me that they didn’t have enough rooms, that they could only give me one room instead of the two I had already paid. Not only that, they told me they were doing me a favor as they could easily send me away as I had booked through a third party. Great thanks, for the favor! The hotel was crappy, elevators didn’t work and service was the worst, and of course they never cancelled the room so I was charged for both rooms. When looking for a hotel in Dallas yourself a favor and book somewhere else, and specially not with Marriott.

    Jose, 1 night family trip, Mar 20, 2021

    Verified Hotels.com guest review

  • 2.0.Poor

    Reno not disclosed when booking. No elevators working, room on third floor ( bad knees so hardship). If I had known, I would not have booked with this hotel. Discussed no disclosure with General Manager and he was awful- very defensive and sarcastic.

    1 night family trip, Mar 6, 2021

    Verified Expedia guest review

  • 6.0.Good

    It was late and I was needed to stay close to my doctor for a morning appointment. I looked on line to see if there was availability, ( which there was), and walked in to get a room. The desk clerk said that he could not provide a room with out a reservation and I would have to make a reservation on line which I did through expedia in the lobby. I reserved a king size bed and was confirmed through expedia. When I went to the front desk, the desk clerk said that he had no king rooms available. I said fine - what do you have available just give me a queen which he confirmed he had available , but could not give it to me because my reservation was for a king. After an hour from arrival I finally walked into my room. And the room is not great - its an old tired hotel that should not receive a high rating and the staff is not trained how to handle anything except black and white items - he had no solutions - just what he was trained to do. Such a poor way to treat a long time customer.

    1 night business trip, Feb 22, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    Had to have a hotel due to having to have water service shut off due to frozen burst pipes at my home. Location was great as hotel was half way between my office and home. After the three initial nights-stay, I add three more nights and was able to keep the same room --very convenient.

    Elizabeth, 3 night trip, Feb 19, 2021

    Verified Hotels.com guest review

  • 8.0.Very Good

    The reception person didn’t show up for 20 minutes. It was clean and quiet place.

    11 night family trip, Jan 25, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    Superb rooms, quick access to throughout the city and main freeways to interstate

    Cassandra, 1 night business trip, Jan 16, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    Most Comfy Bed in Texas

    Absolutely wonderful! The hotel was clean, all customer reps were attentive and friendly, and the bed was to die for. I would go back for the comfortable bed alone!!!

    2 night family trip, Jan 15, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Satisfied

    Clean and friendly staff. Good clear cable signal on large flat screen. Comfortable room with handy refrigerator. Appreciated in room coffeemaker. Distinct lack of landscaping and only mud/dirt seemed to be a temporary phase.

    David, 1 night family trip, Dec 16, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Simple, quiet, and clean.

    Simple, quiet, and clean.

    DANIEL, 1 night trip, Dec 12, 2020

    Verified Hotels.com guest review

  • 4.0.Fair

    It was a nice lobby and eating area. The worst part was the WiFi didn’t work in the room. It’s not good for someone working remotely for a couple of days. The staff didn’t do anything to fix or help with the issue. I can understand if they aren’t cleaning rooms daily due to COVID-19, but the WiFi is something that is so basic I didn’t think it would be a problem.

    Peter, 4 night romance trip, Dec 10, 2020

    Verified Expedia guest review

See all 231 reviews