Comfort Inn At The Zoo

Photo gallery for Comfort Inn At The Zoo

Primary image
Indoor pool
Premium bedding, pillow-top beds, desk, blackout curtains
Premium bedding, pillow-top beds, desk, blackout curtains
Premium bedding, pillow-top beds, desk, blackout curtains

Overview of Comfort Inn At The Zoo

Comfort Inn At The Zoo

2.5 star property
Hotel with indoor pool, near Henry Doorly Zoo

6.2/10 Good

683 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Free parking
  • Pool
  • Free WiFi
  • Pet-friendly
  • Gym
Map
2920 South 13th Court, Omaha, NE, 68108
Main amenities
  • Daily housekeeping
  • Indoor pool
  • 24-hour fitness centre
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Vending machine
  • Microwave in a common area
  • Water dispenser
  • Self-serve laundry
  • Luggage storage
  • TV in a common area
For families
  • Children stay free
  • Free cots/infant beds
  • Microwave
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
Cleaning & safety
  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
  • Social distancing

Choose dates to view prices

About this area

What's nearby

  • Heart of Omaha
  • Henry Doorly Zoo - 15 min walk
  • Orpheum Theater - 39 min walk
  • Omaha Children's Museum - 43 min walk
  • Lauritzen Gardens - 3 min drive
  • The Durham Museum - 5 min drive
  • Durham Museum - 3 min drive
  • Holland Performing Arts Center - 4 min drive
  • Heartland of America Park - 7 min drive
  • Joslyn Art Museum - 5 min drive
  • Lewis & Clark Landing - 5 min drive

Getting around

  • Omaha, NE (MIQ-Millard) - 15 min drive
  • Omaha, NE (OMA-Eppley Field) - 16 min drive
  • Omaha Station - 6 min drive

About this property

Comfort Inn At The Zoo

When you stay at Comfort Inn At The Zoo, you'll be within a 10-minute drive of Henry Doorly Zoo and Creighton University. For a bit of exercise, you can visit the 24-hour fitness centre, or go for a swim in the indoor pool. Also, Horseshoe Council Bluffs and Orpheum Theater are within a short drive. Fellow travellers like the comfortable beds and helpful staff.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of Commitment to Clean (Choice)
Follows the industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Cashless transactions are available for all charges at the property
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

At a glance

Hotel size

  • 79 rooms
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in time from 4:00 PM until 3:30 AM
  • Late check-in subject to availability
  • Minimum check-in age – 21
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed (3 per room, up to 75 lbs)*
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Free on-site motorhome/coach/lorry parking
  • Wheelchair-accessible parking on site
  • On-site parking includes off-street options

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free self-service breakfast 6:00 AM–9:00 AM on weekdays and 6:00 AM–9:00 AM on weekends
  • Shared microwave
  • Water dispenser

Taking the kids

  • Children stay free

Services

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Facilities

  • 1 building/tower
  • Terrace
  • Television in common areas
  • 24-hour fitness centre
  • An indoor pool

Accessibility

  • Braille/raised signage
  • Lift
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Visual alarms in hallways
  • Handrails in stairwells
  • Close-captioned TV
  • Lever door handles
  • Well-lit path to entrance
  • Step-free path to entrance

Languages spoken

  • English
  • Spanish

Room amenities

Be entertained

  • Flat-screen television
  • Premium cable channels

Home comfort

  • Air conditioning and heating
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Alarm clock
  • Premium bedding
  • Pillow-top mattress
  • Free cot/infant bed
  • Free rollaway/extra bed

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Free long-distance and local calls

Food and drink

  • Fridge
  • Microwave

More

  • Daily housekeeping
  • Connecting/adjoining rooms available

Fees & policies

Refundable deposits

You'll be asked to pay the following charges by the property at time of service, check-in or check-out:
  • Deposit: USD 50.00 per stay

Renovations and closures

The following facilities or services will be unavailable from July 1 2021 to September 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities

Pets

You'll be asked to pay the following charges by the property at time of service, check-in or check-out:
  • Service animals exempt from fees
  • Pet deposit: USD 50.00 per stay
  • Pets are allowed for an extra charge of USD 50 per accommodation, per stay

Pool, spa, & gym (if applicable)

You'll be asked to pay the following charges by the property at time of service, check-in or check-out:
  • Pool access available from 9:00 AM to 10:30 PM

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some on-site facilities.

Enhanced food service safety measures are in place.

Individually wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Guests can rest easy knowing that there's a fire extinguisher, a smoke detector and a first aid kit on site.

This property accepts credit cards. Cash is not accepted.

Also known as

Comfort Inn Zoo Hotel Omaha
Comfort Inn Zoo Hotel
Comfort Inn Zoo Omaha
Comfort Inn Zoo
Zoo Hotel Omaha
Comfort Inn At The Zoo Hotel Omaha
Comfort Inn At The Zoo Hotel
Comfort Inn At The Zoo Omaha
Comfort Inn At The Zoo Hotel Omaha

Frequently asked questions

Overall score and ratings

6.2

Good

6.4/10

Cleanliness

7.2/10

Staff & service

5.8/10

Amenities

5.8/10

Property conditions & facilities

5.9/10

Eco-friendliness

2/10 Poor

Don't! Find another one!!
The pictures are definitely outdated. Very run down - needs major renovation/upkeep. Mold in rooms, stains, the pool was cloudy. Would NOT recommend for any reason.
Laura, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Terry, 1-night family trip
Verified Hotels.com guest review

2/10 Poor

Joy, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Lousy stay
Was given the "last" room available. Even though I had reserved weeks in advance. Went to the room, had to turn the TV on to try and drown out the noise coming from next door. TV turned on, but remote didn't work, then the picture started to blur. Tried to use the room phone to call the desk, it didn't work. Walked downstairs to see the desk clerk, who we couldn't find. Went back upstairs to call using cell phone. The number I had received in my welcoming email was out of service. Finally found number on google, spoke with a person who offered a different room. Took her over 10 min to bring us a new key. (She was talking to her friend) She gave us a new key, which didn't work, had to call her back again!
Melba, 1-night trip
Verified Hotels.com guest review

6/10 Good

no breakfast rude staff
oh god when i was leavinh to guy standing outside my door blocking my door like forcing me to see them or waiting for me to come out 2 dudes that works in there can you believe insane .. checked im was great but after that everything went south extremely rude staff at night mamager seems nice latino dude but that place is painful no breakfast either crazy one of the reason why i left
Nairobics, 1-night trip
Verified Hotels.com guest review

6/10 Good

Not the best
When we arrived there were police in the parking lot and unhappy guests outside and inside. The supposedly free breakfast was non existent. No towels in the pool where the sign said pool towels. My son was yelled at for wearing shoes in the hallway by a staff member!?
Jasmine, 3-night family trip
Verified Hotels.com guest review

2/10 Poor

This hotel was nothing like the pictures. The pool was like a large hot tub, the hotel was not clean, no room service, stains on bed, and bugs on floor. Do not stay!
Jill, 2-night family trip
Verified Hotels.com guest review

2/10 Poor

Reserved 2 queen bed and when we got here they only had a single queen bed but could cancel reservation without being charged.
Scott, 1-night family trip
Verified Hotels.com guest review

6/10 Good

Michael, 2-night family trip
Verified Hotels.com guest review

6/10 Good

We ended up only staying one night out of 3. Our check in was not very good, person was on a personal call and just handing us things and pointing where to sign. There was a sliding glass door with a broken handle in the room. It was pretty clean. We just didnt get a good feeling or feel real comfortable staying.
3-night family trip
Verified Hotels.com guest review