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1 room, 2 adults

Best Western Astor Metropole Hotel & Apartments

3.5-star3.5 stars
Great for families

Good to know

  • Free cribs/infant beds
  • Beach nearby
  • Free WiFi
  • Microwave
193 Wickham Terrace City, Brisbane, QLD, 4000, Australia

3.5-star hotel with outdoor pool, near Queen Street Mall
  • Free WiFi
  • Great for families

    Good to know

    • Free cribs/infant beds
    • Beach nearby
    • Free WiFi
    • Microwave
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.  Check restrictions for your trip.

  • A bit hilly but great central access to cbd with views over Spring Hill. Close to public…Feb 16, 2021
  • The only thing to like was that the room was big. On checking into our room, we had to…Dec 31, 2020

Best Western Astor Metropole Hotel & Apartments

from €75
  • Standard Apartment, 2 Twin Beds, Non Smoking, Kitchenette
  • Deluxe Room, 1 Double Bed
  • Suite, 1 Queen Bed, Non Smoking, Kitchenette (Penthouse)
  • Standard Apartment, 1 Queen Bed, Non Smoking, Kitchenette
  • Deluxe Room, 2 Twin Beds

What’s around Best Western Astor Metropole Hotel & Apartments

Landmarks

  • In Brisbane Central Business District
  • Queen Street Mall - 9 min walk
  • Roma Street Parkland - 10 min walk
  • South Bank Parklands - 17 min walk
  • XXXX Brewery - 27 min walk
  • The Gabba - 40 min walk
  • King George Square - 7 min walk
  • Brisbane City Hall - 7 min walk

Getting around

  • Brisbane Airport (BNE) - 15 min drive
  • Brisbane Central Station - 4 min walk
  • Brisbane Roma Street Station - 10 min walk
  • Brisbane Fortitude Valley Station - 17 min walk

At a glance

Key facts

Hotel size

  • This hotel has 142 rooms
  • This hotel is arranged over 15 floors

Arriving/leaving

  • Check-in time 3:00 PM-anytime
  • Check-out time is 10 AM

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
Front desk staff will greet guests on arrival. Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Required at check-in

  • Credit card required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • One child stays free when occupying the parent or guardian's room, using existing bedding

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi in rooms

Transport

Parking

  • Onsite self parking (AUD 14.90 per night)

Payment types at the property

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • Room service (during limited hours)
Things to do
  • Bicycle rentals nearby
  • Ecotours nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Sailing nearby
  • Scooter/moped rentals nearby
  • Water skiing nearby
  • Windsurfing nearby
Working away
  • Conference space
  • Conference space size (feet) - 237
  • Conference space size (meters) - 22
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
Facilities
  • Number of buildings/towers - 1
  • Year Built - 2002
  • Elevator
  • Terrace
  • Television in common areas
Accessibility
  • In-room accessibility
  • Wheelchair accessible
Languages Spoken
  • Chinese
  • English
  • Farsi
  • Hindi

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Sofa bed
  • Premium bedding
  • Pillowtop mattress
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Hair dryer
Be entertained
  • 42-inch LCD TV
  • Satellite TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
  • Microwave
More
  • Daily housekeeping
  • In-room safe

Special features

Recreation

Nearby

  • Bicycle rentals nearby
  • Ecotours nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Sailing nearby
  • Scooter/moped rentals nearby
  • Water skiing nearby
  • Windsurfing nearby

Best Western Astor Metropole Hotel & Apartments’s small print

Also known as

  • Astor Metropole
  • Astor Metropole & Apartments
  • Best Western Astor Metropole Hotel Apartments
  • Best Western Astor Metropole Hotel & Apartments Hotel
  • Best Western Astor Metropole Hotel & Apartments Spring Hill
  • Best Western Astor
  • Astor Metropole Spring Hill
  • Best Western Astor Metropole Apartments
  • Best Western Astor Metropole Apartments Spring Hill
  • Best Western Astor Metropole Spring Hill
  • Best Western Metropole
  • Best Western Astor Metropole Hotel & Apartments Spring Hill
  • Best Western Astor Metropole Hotel & Apartments

Policies

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is professionally cleaned, and disinfectant is used to clean the property.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards and debit cards. Cash is not accepted. 

Mandatory fees

Deposit: AUD 200 per stay

Breakage deposit: AUD 200 per stay

Optional extras

Credit card charges are subject to an extra charge of 1 percent

Self parking costs AUD 14.90 per night

Rollaway beds are available for AUD 25.0 per night

Wired Internet access is available in guestrooms for AUD 5.00 per day (rates may vary)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Best Western Astor Metropole Hotel & Apartments

  • Does Best Western Astor Metropole Hotel & Apartments offer free cancellation for a full refund?
    Yes, Best Western Astor Metropole Hotel & Apartments does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Best Western Astor Metropole Hotel & Apartments?
    This property confirms that disinfectant is used to clean the property. Please note that this information has been provided by our partners.
  • Is parking offered on site at Best Western Astor Metropole Hotel & Apartments?
    Yes. Self parking costs AUD 14.90 per night.
  • Is there a pool at Best Western Astor Metropole Hotel & Apartments?
    Yes, there's an outdoor pool.
  • Are pets allowed at Best Western Astor Metropole Hotel & Apartments?
    Sorry, pets and service animals aren't allowed.
  • What are the check-in and check-out times at Best Western Astor Metropole Hotel & Apartments?
    You can check in from 3:00 PM - anytime. Check-out time is 10 AM.
  • Are there restaurants at or near Best Western Astor Metropole Hotel & Apartments?
    Yes, there's an onsite restaurant that offers local cuisine. Nearby restaurants include Jak + Hill (4-min walk), Two Cups Espresso (4-min walk), and Prive249 (4-min walk).
  • Is there an onsite casino at Best Western Astor Metropole Hotel & Apartments?
    No, this hotel doesn't have a casino, but Treasury Casino (13-min walk) is nearby.
  • What is there to do at Best Western Astor Metropole Hotel & Apartments and nearby?
    Have fun with activities like cycling, hiking, and kayaking, and practice your swing at the nearby golf course. Additional recreation nearby includes ecotours. Best Western Astor Metropole Hotel & Apartments also has an outdoor pool.

Recent reviews

Good 7.2 From 128 reviews

Good 6.0
Dirty rug covered in hair and property of previous occupant still there. A cap in corner of room
au1 night trip
Good 6.0
For the same price pre covid but no foxtel. Disappointing. Understand no restaurant or room service but tv shouldn't be affected.
Joanne, au1 night business trip
Fair 4.0
There was no hot water in the room and even after informing the reception it was not fixed
au1 night business trip
Very Good 8.0
convenient location
We booked this hotel because of the close proximity to the hospital. We found it to be adequate for our needs. The room was spacious, well equipped kitchen and comfortable beds. The staff were very friendly and check in & out was hassle free. The continental breakfast was below average. There wasn’t a lot of options. The urn wasn’t hot, and we had to ask for hot water for our coffee. There were 3 jugs with the tiniest amount of juice in each. If you wanted any hot food, this needed to be ordered. Not very convenient if you’re in a hurry. The hotel itself was good but I would recommend eating breakfast at one of the cafes nearby. Overall we would stay here again.
Megan, au4 night family trip
Exceptional 10.0
Staff great! And very helpful. Gave us advice of the area and directions. Thank you
au1 night family trip
Very Good 8.0
Great location
Great location and a good price. Bed was a little hard. We had no hot water for Shower in our unit which we reported on a check out, the other two couples travelling with us had no hot water problems
Gary, au1 night trip
Good 6.0
Great for an overnight stay conveniently located near the city , nice Lobby old world charm
au1 night business trip
Very Good 8.0
When checking in didn’t acknowledge wife at all. We are not in an Arabic country acknowledge the women. When taking payment to cover damage costs take a copy of card but don’t process it until needed. Was told it would take 7 days to get money back so made them cancel payment and got refund in 3 days. This should be looked into take payment straight away and then want you to wait 7 days not right.
gb5 night trip
Very Good 8.0
The property was clean got clean towels each morning and staff were good
au2 night family trip
Good 6.0
I chose this property as it was stated free parking. when we arrived I was told there was no available free parking. I was asked what kind of car I had and when I said a ute I was told to go to the council car park down the road. Noise from the street was also an issue
au1 night trip

Best Western Astor Metropole Hotel & Apartments