SUNRISE Aqua Joy Resort - All inclusive

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Overview of SUNRISE Aqua Joy Resort - All inclusive

SUNRISE Aqua Joy Resort - All inclusive

4.0 star property
All-inclusive property in Village Road with free water park and spa

7.8/10 Good

78 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Pool
  • Free WiFi
  • Gym
  • Air conditioning
  • 24/7 front desk
Map
Elmamsha, Hurghada, Hurghada
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Full-service spa
  • 6 outdoor pools
  • Free water park
  • Free children's club
  • Free supervised childcare
  • Fitness centre
  • Sauna
  • Steam room
  • Children's pool
  • Waterslide
Feel at home
  • Babysitting (surcharge)
  • Children's pool
  • Playground on site
  • Children's club (free)
  • Garden
  • Terrace
Cleaning & safety
  • Cleaned with disinfectant
  • Contactless check-in
  • 48-hour vacancy between guest room stays
  • Hand sanitiser provided

Choose dates to view prices

About this area

What's nearby

  • In Village Road
  • Mahmya - 16 min drive
  • Marina Hurghada - 20 min drive
  • Abdulmoneim Riadh Mosque - 24 min drive

Getting around

  • Hurghada (HRG-Hurghada Intl.) - 12 min drive

About this property

SUNRISE Aqua Joy Resort - All inclusive

4-star all-inclusive property in the heart of Village Road
You can look forward to a free breakfast buffet, free water park access and a poolside bar at SUNRISE Aqua Joy Resort - All inclusive. Treat yourself to a facial, a massage or a body wrap at Swan, the on-site spa. The on-site buffet restaurant, Heliodoro, features international cuisine. Aerobics classes and yoga classes are offered at the gym; SUNRISE Aqua Joy Resort - All inclusive also has a terrace, a garden and a playground. In addition to a hair salon and an arcade/games room, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • 6 outdoor pools and a children's pool, with a waterslide, sunloungers and a lifeguard on site
  • A 24-hour front desk, a table tennis table and a porter/bellboy
  • A lift, games and luggage storage
  • A gift shop, ATM/banking services and outdoor furniture
  • Guest reviews give good marks for the helpful staff
Room features
All guest rooms at SUNRISE Aqua Joy Resort - All inclusive boast thoughtful touches, such as fireplaces and air conditioning, as well as amenities, such as complimentary wireless Internet access and Desk chair.
Extra conveniences in all rooms include:
  • Showers, free toiletries and hairdryers
  • 40-inch LCD TVs with satellite channels
  • Daily housekeeping, electrical adapters/chargers and desks

All-inclusive

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Languages

Arabic, English, German, Russian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global), COVID-19 Guidelines (WHO) and SGS (third-party expert - Global)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest accommodations are accessible via mobile device
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available through room service
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

At a glance

Hotel size

  • 476 rooms

Arriving/Leaving

  • Check-in time from 2:00 PM until midnight
  • Express check-in/out
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • If you are planning to arrive after 2:30 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18
  • Local laws may restrict unmarried guests from sharing a room

Children

  • Babysitting*
  • Free supervised childcare
  • Free children's club

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • No on-site parking

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:00 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Snack bar/deli

Travelling with children

  • Free children's club
  • Free water park access
  • Children's pool
  • Playground
  • Free supervised childcare/activities
  • Children's games
  • Lifeguard on site

What to do

  • Fitness classes
  • Yoga classes
  • Pool table
  • Ping pong

Working away

  • Business centre
  • Meeting room
  • Conference space (2153 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness centre
  • 6 outdoor pools
  • Free water park
  • Arcade/games room
  • Full-service spa
  • Sauna
  • Steam room
  • Water slide

Accessibility

  • Lift
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

Languages

  • Arabic
  • English
  • German
  • Russian

Room amenities

Be entertained

  • 40-inch LCD TV
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Stocked minibar (select free items)
  • Iron/ironing board (on request)

Sleep well

  • Blackout curtains
  • Bed sheets provided

What to enjoy

  • Fireplace

Freshen up

  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone
  • Desk chair
  • Electrical adapters/chargers

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Mobile key entry

Special features

All-inclusive

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Spa

Guests can indulge in a pampering treatment at the property's full-service spa, Swan. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna, a spa tub, a steam room and Turkish bath/hammam.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Dining

Heliodoro – This buffet restaurant specialises in international cuisine.
Basilico – This restaurant specialises in Italian cuisine and only serves dinner. Reservations are required. Open daily.
Manzoku – This restaurant specialises in Asian cuisine and only serves dinner. Reservations are required. Open daily.
Gamila – This restaurant specialises in local cuisine and only serves dinner. Reservations are required. Open daily.
El Marsa – This restaurant specialises in seafood and only serves dinner. Reservations are required. Open daily.

Fees & policies

Optional extras

  • Early check-in can be arranged for an extra charge (subject to availability, amount varies)
  • Late checkout can be arranged for an extra charge (subject to availability, amount varies)

Renovations and closures

The following facilities or services will be unavailable from July 1 2021 to September 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities

Children & extra beds

  • Babysitting is available for an extra charge

Pool, spa, & gym (if applicable)

  • Pool access available from 6:00 AM to 6:00 PM
  • Guests under 16 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; guests can access their rooms with a mobile device; masks are required in public areas; reservations are required for some on-site facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually wrapped food options are available through room service.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of:

  • Safe Travels (WTTC - Global)
  • COVID-19 Guidelines (WHO)
  • SGS (third-party expert - Global)
  • COVID-19 Guidelines (CDC)
  • Intertek Cristal (third-party expert - Global)

Policies

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards and cash.

Also known as

SUNRISE Aqua Joy Resort
Aqua Joy Resort by SUNRISE
SUNRISE Aqua Joy Resort All inclusive
SUNRISE Aqua Joy Resort - All inclusive Hurghada
SUNRISE Aqua Joy Resort - All inclusive All-inclusive property

Frequently asked questions

Does SUNRISE Aqua Joy Resort - All inclusive offer free cancellation for a full refund?
Yes, SUNRISE Aqua Joy Resort - All inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at SUNRISE Aqua Joy Resort - All inclusive?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at SUNRISE Aqua Joy Resort - All inclusive?
Yes, there are 6 outdoor pools and a children's pool. Guests have pool access from 6:00 AM to 6:00 PM.
Are pets allowed at SUNRISE Aqua Joy Resort - All inclusive?
Sorry, pets aren't allowed.
Is parking offered on site at SUNRISE Aqua Joy Resort - All inclusive?
Sorry, there's no on-site parking at SUNRISE Aqua Joy Resort - All inclusive.
What are the check-in and check-out times at SUNRISE Aqua Joy Resort - All inclusive?
You can check in from 2:00 PM - midnight. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out and contactless social distancing and check-out are available.
What is there to do at SUNRISE Aqua Joy Resort - All inclusive and nearby?
On-site recreation at SUNRISE Aqua Joy Resort - All inclusive includes aerobics and yoga. Indulge in a treatment at the spa and enjoy a swim in one of the 6 outdoor swimming pools. SUNRISE Aqua Joy Resort - All inclusive also has a water slide, a sauna and a steam room, as well as an arcade and a garden.
Are there restaurants at or near SUNRISE Aqua Joy Resort - All inclusive?
Yes, Heliodoro offers international cuisine. The dining venue(s) will be unavailable from 1 July 2021 to 1 September 2022 (dates subject to change). Nearby restaurants include White Elephant (5-min walk), Hard Rock Cafe (7-min walk) and Nubian (9-min walk).
What's the area around SUNRISE Aqua Joy Resort - All inclusive like?
SUNRISE Aqua Joy Resort - All inclusive is in Village Road, a short 13-minute walk from Hurghada Museum.

Overall score and ratings

7.8

Good

8.1/10

Cleanliness

8.1/10

Staff & service

7.6/10

Amenities

8.1/10

Property conditions & facilities

7.1/10

Eco-friendliness

8/10 Very good

Yahia Said Mohammed, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Andrew, 7-night family trip
Verified Hotels.com guest review

6/10 Good

fibi, 1-night trip
Verified Expedia guest review

8/10 Very good

I like boll and staff and I feel good
3-night family trip
Verified Expedia guest review

10/10 Exceptional

Waleed, 4-night family trip
Verified Hotels.com guest review

8/10 Very good

4-night family trip
Verified Hotels.com guest review

2/10 Poor

The staff and the food were very bad and I don’t recommend anyone to go there , they were thinking that we were Americans and when they know that we are Egyptians they asked for more money!
2-night trip with friends
Verified Expedia guest review

8/10 Very good

Elevator is not working properly. No parking available.
Ahmed, 3-night trip
Verified Hotels.com guest review

2/10 Poor

your program is very bad not good not really respect client i go to hotel and no have a reservation and no can't to connect you customers service and you want only take a money
3-night family trip
Verified Expedia guest review

8/10 Very good

Mohamed, 3-night family trip
Verified Hotels.com guest review