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Sugar Beach, A Viceroy Resort

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Exterior
Room, 4 Bedrooms, Beachfront (Collection) | Premium bedding, minibar, in-room safe, free WiFi
Premium bedding, minibar, in-room safe, free WiFi
Premium bedding, minibar, in-room safe, free WiFi
Free toiletries, hair dryer, dressing gowns, slippers

Overview of Sugar Beach, A Viceroy Resort

VIP Access

Sugar Beach, A Viceroy Resort

5.0 star property
Soufrière beachfront resort with spa, outdoor pool
9.4 out of 10 Exceptional
9.4/10 Exceptional

396 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Spa
  • Pet-friendly
  • Free parking
  • Free WiFi
  • Restaurant
Map
Val des Pitons, Soufriere
Main amenities
  • Daily housekeeping
  • On the beach
  • 4 restaurants and 2 beach bars
  • 3 bars/lounges
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • Health club
  • Sauna
  • Beach umbrellas
  • Beach sunloungers
  • Beach towels
Feel at home
  • Babysitting (surcharge)
  • Children's club
  • Playground on site
  • Television
  • Garden
  • Terrace

Room options

About this area

What's nearby

  • On the beach
  • Gros Piton - 5 min drive
  • Anse Chastanet Beach - 33 min drive
  • Sandy Beach - 56 min drive
  • Marigot Bay - 39 min drive

Getting around

  • Vieux Fort (UVF-Hewanorra Intl.) - 60 min drive
  • Castries (SLU-George F. L. Charles) - 95 min drive

Restaurants

  • Waterfront De Belle View Restaurant and Bar - 8 min drive
  • Fedo's - 9 min drive
  • pier 28 - 8 min drive
  • Whisper Bar - 8 min drive
  • Dasheene - 10 min drive
Map

About this property

Sugar Beach, A Viceroy Resort

At Sugar Beach, A Viceroy Resort, you can spend time at the beach enjoying beach umbrellas, volleyball and sunloungers, plus you'll have access to on-site scuba-diving, snorkelling and windsurfing. The outdoor pool provides a splash of fun, while guests in the mood for pampering can visit the spa to indulge in hot stone massages, body wraps and facials. The Terrace Restaurant, one of 4 restaurants, serves breakfast. Other highlights at this luxurious resort include 2 beach bars, a health club and a fitness centre. Fellow travellers say good things about the helpful staff and beach.

Languages

English, French, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Check-in

Contactless social distancing and check-out
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available through room service
This information is provided by our partners.

At a glance

Hotel size

  • 130 units
  • Arranged over 1 level

Arriving/Leaving

  • Check-in time from 3:00 PM until anytime
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Babysitting*
  • Supervised childcare*
  • Children's club

Pets

  • Pets allowed*

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free on-site self-parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 7:00 AM–10:30 AM
  • 4 restaurants
  • 3 bars/lounges
  • 2 beach bars
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Children's club
  • Playground
  • Supervised childcare (surcharge)

What to do

  • On the beach
  • Fitness classes
  • Pilates classes
  • Yoga classes
  • Beach volleyball
  • Hiking/biking trails
  • Helicopter/aeroplane tours
  • Sailing
  • Scuba diving
  • Snorkelling
  • Waterskiing
  • Windsurfing
  • Shopping
  • Fishing
  • Mountain biking nearby

Working away

  • Meeting rooms
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Beach sunloungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers

Facilities

  • Built in 1997
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Health club
  • An outdoor pool
  • Full-service spa
  • Sauna
  • Massage/treatment rooms

Accessibility

  • Lift

Room amenities

Be entertained

  • DVD player
  • Flat-screen television
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Minibar
  • Coffee/tea maker
  • Dressing gowns and slippers

Sleep well

  • Turndown service
  • Premium bedding

What to enjoy

  • Furnished patio

Freshen up

  • Free toiletries
  • Hairdryer

Stay connected

  • Free WiFi and wired Internet
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Rainforset Spa has massage/treatment rooms. Services include hot stone massages, Swedish massages, facials and body wraps. The spa is equipped with a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology.

Dining

The Terrace Restaurant – This restaurant only serves breakfast.
Bonté Restaurant – This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: USD 0.00 per person, per night for adults; USD 3.00 per night for guests aged 12-17 years old. This tax does not apply to children under 12 years of age.

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately USD 48.00 for adults and USD 26.40 for children

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Supervised childcare is available for an extra charge

Pets

  • Pets are allowed for an extra charge of USD 150 per pet, per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Contactless check-in and contactless check-out are available.

Individually wrapped food options are available through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Guests can rest easy knowing that there's a fire extinguisher and a first aid kit on site.
This property accepts credit cards. Cash is not accepted.

Also known as

Sugar Beach Viceroy Resort Soufriere
Sugar Beach, A Viceroy
Sugar Beach Viceroy Soufriere
Sugar Beach Viceroy
Jalousie Plantation Soufrière
Jalousie Hilton
Jalousie Plantation St Lucia
Sugar Beach, A Viceroy Resort St. Lucia/Soufriere
Sugar Beach A Viceroy Resort
Sugar Beach, A Viceroy Resort Resort
Sugar Beach, A Viceroy Resort Soufriere
Sugar Beach, A Viceroy Resort Resort Soufriere

Frequently asked questions

Does Sugar Beach, A Viceroy Resort offer free cancellation for a full refund?
Yes, Sugar Beach, A Viceroy Resort does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Sugar Beach, A Viceroy Resort?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Sugar Beach, A Viceroy Resort?
Yes, there's an outdoor pool.
Are pets allowed at Sugar Beach, A Viceroy Resort?
Yes, pets are welcome. There's a charge of USD 150 per pet, per night.
Is parking offered on site at Sugar Beach, A Viceroy Resort?
Yes, there's free self parking.
What are the check-in and check-out times at Sugar Beach, A Viceroy Resort?
You can check in from 3:00 PM - anytime. Check-out time is noon. Contactless social distancing and check-out are available.
What is there to do at Sugar Beach, A Viceroy Resort and nearby?
Have fun with on-site activities such as sailing, waterskiing and windsurfing. Additional recreation on-site includes aerobics , helicopter/aeroplane tours and pilates. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Sugar Beach, A Viceroy Resort also has 2 beach bars and a sauna, as well as a health club and a garden.
Are there restaurants at or near Sugar Beach, A Viceroy Resort?
Yes, there are 4 on-site restaurants.
Does Sugar Beach, A Viceroy Resort have any outdoor private spaces?
Yes, every room features a furnished patio.
What's the area around Sugar Beach, A Viceroy Resort like?
Sugar Beach, A Viceroy Resort is located on the waterfront, a short 1-minute walk from Windward Islands and 3 minutes' walk from Jalousie Beach. Travellers give top marks for the resort's prime location.

Reviews

9.4

Exceptional

9.6/10

Cleanliness

9.4/10

Staff & service

9.5/10

Amenities

9.3/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Exceptional

Kimberly, 5-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Perfect
Everything at Sugar Beach was perfect! Beautiful property right on the beach between the Pitons! Food and drinks were good although pricey. We were upgraded to a villa with a private pool for our anniversary. Our butler Anna was incredibly nice and helpful with everything!
Kyle, 4-night trip
Verified Hotels.com guest review

8/10 Very good

A pristine resort with outstanding service!
This is such a beautiful, pristine resort and the service is exceptional! They go out of their way to ensure their customers are delighted. You cannot beat the scenery, no matter where you are on the resort, the views are magnificent. The resort is nestled between the two pitons, has two beaches (one more quiet, the other activity filled). The reason for 4 stars vs 5 stars is due to the cost of meals - for example, I had a lobster roll with french fries and a margarita and it cost me $175. The average dinner ranged from $250 to $700. Very pricey and some nights the two casual restaurants (of the 4 available on resort) only served buffets (caribbean and bbq night) at $100/pp and $125/pp respectively. We didn't want buffets, but were also too tired for a fancy dress up dinner. So you feel forced to pay for an experience you may not want. The breakfasts are fantastic, but overall, the dining experience didn't land for us. In summary, a fantastic, memorable experience, but be prepared to pay beyond top dollar for it!
Miranda, 6-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Beautiful setting. Very well maintained hotel. Terrific art throughout. Restaurants are nice mix of upscale dinner setting and more casual beach setting. Villas are very well maintained and comfortable. Like everything in St. Lucia everything is more expensive than it should be.
Bradley, 6-night romance trip
Verified Expedia guest review

10/10 Exceptional

Awesome trip
Facilities were amazing, staff was awesome, site was beautiful, food was spectacular
Christopher, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

An unbelievable property with amenities to match. The butler service is outstanding.
Sarah, 5-night trip
Verified Expedia guest review

10/10 Exceptional

This was the best resort experience I have ever had. Travelled with family to celebrate my 60th birthday and felt like a VIP from the time of arrival til departure. The service is second to none and the property is a tropical paradise! Markenzie was extremely helpful and went above and beyond to make sure all our needs were met! Looking forward to visiting again!!!
Verified Expedia guest review

2/10 Poor

Verified Expedia guest review

10/10 Exceptional

Honeymoon Stop
Beautiful beach, great service, and awesome amenities. That’s why they call it “paradise”.
Kyle, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Matthew, 7-night trip
Verified Expedia guest review