Desert Palms Hotel & Suites

Photo gallery for Desert Palms Hotel & Suites

Primary image
Outdoor pool
Outdoor pool
Outdoor pool
Superior Room, Multiple Beds | Down duvets, in-room safe, desk, iron/ironing board

Overview of Desert Palms Hotel & Suites

Desert Palms Hotel & Suites

3.0 star property
3-star hotel with outdoor pool, near Anaheim Convention Center

8.8/10 Fabulous

1,246 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Parking available
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
Map
631 W Katella Ave, Anaheim, CA, 92802
Main amenities
  • Outdoor pool
  • Fitness centre
  • Self parking
  • Business centre
  • 24-hour front desk
  • Coffee/tea in a common area
  • Front desk safe
  • ATM/banking services
  • Laundry service
  • Self-serve laundry
  • Conference space
  • Multilingual staff
For families
  • Microwave
  • Private bathroom
  • Premium TV channels
  • Laundry facilities
  • Lift
  • In-room climate control (air conditioning)

Choose dates to view prices

About this area

Getting around

  • Fullerton, CA (FUL-Fullerton Municipal) - 16 min drive
  • Orange County, CA (SNA-John Wayne) - 19 min drive
  • Long Beach, CA (LGB-Long Beach Municipal) - 26 min drive
  • Ontario, CA (ONT-Los Angeles - Ontario Intl.) - 40 min drive
  • Los Angeles Intl. (LAX) - 51 min drive
  • Orange Station - 6 min drive
  • Anaheim Regional Transportation Intermodal Center - 10 min drive
  • Buena Park Station - 10 min drive

About this property

Desert Palms Hotel & Suites

3-star hotel in the heart of Anaheim Resort, rejuvenated in 2016
A short walk from Disney California Adventure® Park and Disneyland®, Desert Palms Hotel & Suites provides a free breakfast buffet, dry cleaning/laundry services and a fitness centre. Stay connected with free in-room WiFi, and guests can find other amenities, such as a business centre.
You'll also enjoy the following perks during your stay:
  • An outdoor pool
  • Self-parking (surcharge), smoke-free property and a lift
  • Meeting rooms, ATM/banking services and a 24-hour front desk
  • A front desk safe, multilingual staff and tour/ticket information
  • Guest reviews speak highly of the overall value
Room features
All guest rooms at Desert Palms Hotel & Suites feature perks, such as climate-controlled air conditioning, in addition to amenities, such as complimentary wireless Internet access and safes. Guests reviews say good things about the cleanliness rooms at the property.
Extra conveniences in all rooms include:
  • Bathrooms with shower/bath combinations and free toiletries
  • 37-inch flat-screen TVs with premium channels
  • Fridges, microwaves and heating

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 196 rooms
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in time from 3 PM until midnight
  • Late check-in subject to availability
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
  • If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
  • For more details, please contact the property using the information on the booking confirmation
  • The hotel offers wheelchair-accessible rooms (subject to availability).

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • On-site self-parking (USD 22 per night; includes in/out privileges)
  • Wheelchair-accessible parking on site
  • On-site parking is limited (max. 1 space per unit)

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 6:30 AM–10:00 AM
  • Coffee/tea in a common area

What to do

  • Golfing nearby
  • Surfing/body boarding nearby

Working away

  • Business centre
  • Meeting rooms
  • Conference space (5005 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Fitness centre
  • An outdoor pool

Accessibility

  • Lift
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • 37-inch flat-screen TV
  • Premium cable channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Iron/ironing board

Sleep well

  • Down duvet
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Fridge
  • Microwave

More

  • In-room safe

Fees & policies

Renovations and closures

The following facilities or services will be unavailable from July 1 2021 to September 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities

Parking

  • Self-parking costs USD 22 per night with in/out privileges

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitiser.

Contactless check-out is available.

Individually wrapped food options are available for breakfast.

This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, debit cards and cash.

Also known as

Desert Palms Hotel Anaheim
Desert Palms Hotel
Desert Palms Anaheim
Desert Palms Hotel And Suites
Desert Palms Hotel Suites
Desert Palms & Suites Anaheim
Desert Palms Hotel & Suites Hotel
Desert Palms Hotel & Suites Anaheim
Desert Palms Hotel & Suites Hotel Anaheim

Frequently asked questions

Does Desert Palms Hotel & Suites offer free cancellation for a full refund?
Yes, Desert Palms Hotel & Suites does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Desert Palms Hotel & Suites?
As of 2 October 2022, prices found for a 1-night stay for 2 adults at Desert Palms Hotel & Suites on 16 October 2022 start from €321, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Desert Palms Hotel & Suites?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Desert Palms Hotel & Suites?
Yes, there's an outdoor pool.
Are pets allowed at Desert Palms Hotel & Suites?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Desert Palms Hotel & Suites?
Yes. Self-parking costs USD 22 per night. Parking spaces may be limited.
What are the check-in and check-out times at Desert Palms Hotel & Suites?
You can check in from 3 PM - midnight. Check-out time is 11 AM. Contactless check-out is available.
Is there an on-site casino at Desert Palms Hotel & Suites?
No, this hotel doesn't have a casino, but Hawaiian Gardens Casino (16-min drive) is nearby.
What is there to do at Desert Palms Hotel & Suites and nearby?
Have fun with nearby activities such as body boarding and practise your swing at the nearby golf course. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a fitness centre.
What's the area around Desert Palms Hotel & Suites like?
Desert Palms Hotel & Suites is in Anaheim Resort, a short 9-minute walk from Anaheim Convention Center and 18 minutes' walk from Downtown Disney® District. Travellers say that the area is walkable and good for families.

Overall score and ratings

8.8

Fabulous

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.7/10

Eco-friendliness

8/10 Very good

Kris, 5-night family trip
Verified Hotels.com guest review

6/10 Good

Paid parking at a hotel is absurd. No room service or room cleaning.
Hiram, 1-night trip with friends
Verified Hotels.com guest review

2/10 Poor

What you get is not what they tell you
They told us one thing and the next day told us something else different about parking. The room we got was not what we booked and beds were very uncomfortable.
jennie, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Bad desk service and misinformation on policies
Stayed here quite a few times and each time it’s gotten progressively worse. Each time misinformation is given by staff members over the goons and then when it’s time to check in or during the stay it’s “not sure who told you XYZ, but that’s not the case, sorry”. There’s a very good chance that after staying here exclusively during our stays in Anaheim, that we just checked out from our last stay there. Super disappointed by the “customer service” if the desk staff and those that answer the phones and have voiced these discrepancies and inconsistencies with the staff during multiple stays and the answer is always “too bad” instead of trying AT ALL to make it up to us or even empathize about the situation.
Derek, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

The hotel was so comfortable and very comfortable loved the double full beds, it was just wonderful. The only thing that got me was that the parking was not included, we had to pay extra for each day.
Sandra, 2-night family trip
Verified Hotels.com guest review

2/10 Poor

Melissa, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

RAUL, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Perfect Location for D23 Expo and Disneyland
This hotel was a great price for Expo weekend, and the location can't be matched for getting to both the convention center and the parks.
5-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Great location!
Was here for 4 nights.. arrived a couple hours early ..had to pay $40 for early. Check in… that was a first… hotel was spacious, breakfast included, great walking distance to Convention center and Disneyland. We had Deluxe room.. it was great. A little dated but very comfortable!
Kimberly, 4-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Wow
Excellent option all over
RAUL, 1-night family trip
Verified Hotels.com guest review