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Mercure Sao Paulo Pamplona Hotel

4.0 star property
4-star hotel with outdoor pool, near Oscar Freire Street

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Mercure Sao Paulo Pamplona Hotel

Photo gallery for Mercure Sao Paulo Pamplona Hotel

Interior
Rooftop terrace
Front of property
Children’s activities
Breakfast, lunch and dinner served

Overview of Mercure Sao Paulo Pamplona Hotel

8.0 out of 10 Very good
8.0/10 Very good

Property highlights

  • Pool
  • Pet-friendly
  • Parking available
  • Free WiFi
  • Restaurant
  • Air conditioning
Map
Rua Pamplona 1315 - Jardins, São Paulo, SP, 1405002
Main amenities
  • Daily housekeeping
  • Restaurants
  • Outdoor pool
  • Breakfast available
  • Fitness centre
  • Sauna
  • Self parking
  • Room service
  • Terrace
  • 24-hour front desk
  • Front desk safe
  • Living plant wall
For families
  • Children stay free
  • Free cots/infant beds
  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping

Room options

View all photos for Superior Room, 1 Double Bed

Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Room, 1 Double Bed

  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Privilege, Superior Room, 1 Double Bed

Privilege, Superior Room, 1 Double Bed

Privilege, Superior Room, 1 Double Bed

  • 42 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 1 King Bed

Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Room, 1 King Bed

  • 42 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Twin Room, 2 Single Beds

Standard Twin Room, 2 Single Beds

Standard Twin Room, 2 Single Beds

  • 42 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

About this area

What's nearby

  • In Jardins
  • Oscar Freire Street - 8 min walk
  • Paulista Avenue - 9 min walk
  • Ibirapuera Park - 21 min walk
  • Rua Augusta - 2 min drive
  • Frei Caneca Shopping and Convention Center - 4 min drive
  • Rua 25 de Marco - 7 min drive
  • Shopping Eldorado - 7 min drive
  • Shopping Metro Santa Cruz - 7 min drive
  • Shopping Ibirapuera - 8 min drive
  • Avenida Engenheiro Luís Carlos Berrini - 9 min drive

Getting around

  • São Paulo (CGH-Congonhas) - 26 min drive
  • São Paulo (GRU-Guarulhos - Governor André Franco Montoro Intl.) - 51 min drive
  • Sao Paulo Hebraica-Reboucas Station - 7 min drive
  • Sao Paulo Cidade Jardim Station - 7 min drive
  • Sao Paulo Julio Prestes Station - 7 min drive
  • Trianon-Masp Station - 9 min walk
  • Brigadeiro Station - 18 min walk
  • Oscar Freire Station - 24 min walk

Restaurants

  • Veridiana - 2 min walk
  • Kamzu Cookie Shop - 3 min walk
  • Tatini - 2 min walk
  • Restaurante Trattoria do Sargento - 1 min walk
  • Colibri Padaria Artesanal - 4 min walk
Map

About this property

Mercure Sao Paulo Pamplona Hotel

When you stay at Mercure Sao Paulo Pamplona Hotel, you'll be a short five-minute drive from Paulista Avenue and Ibirapuera Park. Guests can take a dip in the outdoor pool or grab a bite to eat at Le Jadys Pamplona, which serves breakfast, lunch and dinner. Other highlights at this upmarket hotel include a fitness centre, a sauna and a terrace. Public transportation is close by: Trianon-Masp Station is only 9 minutes on foot.

Languages

English, Portuguese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Protected Tourist (Brazil)
Follows the standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Follows the industry cleaning and disinfection practices of COVID-19 Guidelines (CDC)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks available for guests
Hand sanitiser provided
Enhanced food service safety measures are in place
This information is provided by our partners.

At a glance

Hotel size

  • 64 rooms
  • Arranged over 17 floors

Arriving/Leaving

  • Check-in time from 2:00 PM until anytime
  • Express check-out available
  • Early check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (11 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
  • Parents must have child's birth certificate and photo ID*

Pets

  • Pets allowed (dogs and cats only, 1 total, up to 33 lb per pet)*
  • Service animals welcome
  • Specific rooms only, restrictions apply*
  • Pets must be supervised
  • Food and water bowls and litter boxes available

Internet

  • Free WiFi in public areas
  • Free Wi-Fi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))

Parking

  • Secured covered on-site self-parking (BRL 27 per day)
  • Wheelchair-accessible parking on site
  • Height restrictions apply for on-site parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:30 AM–10:00 AM on weekdays and 7:00 AM–11:00 AM on weekends
  • Restaurant
  • Room service (late night)

Travelling with children

  • Children stay for free (see details)

Working away

  • Meeting room
  • Co-working spaces
  • Conference space (1076 square feet)

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers
  • Romance packages

Facilities

  • 1 building/tower
  • Built in 1992
  • Safe-deposit box at front desk
  • Terrace
  • Fitness centre
  • An outdoor pool
  • Sauna
  • Banquet hall

Accessibility

  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Handrails in stairwells
  • Well-lit path to entrance

Room amenities

Be entertained

  • 32-inch LCD TV
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Espresso maker
  • Electric kettle
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Blackout curtains
  • Free cot/infant bed
  • Day bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Rainfall shower heads
  • Shower only
  • Eco-friendly toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Complimentary wireless Internet access (speed of 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Phone
  • Desk chair

Food and drink

  • Champagne service

More

  • Daily housekeeping
  • In-room safe
  • Eco-friendly toiletries
  • LED light bulbs
  • Recycling

Special features

Dining

Le Jadys Pamplona – This restaurant serves breakfast, lunch and dinner.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately BRL 43 per person
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)
  • There is a service fee of BRL 10

Children & extra beds

  • Rollaway beds are available for BRL 105.0 per night
  • Parents or a legal guardian travelling with children under 18 years of age must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is travelling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before travelling for more information.

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of BRL 70 per pet, per night

Parking

  • Covered self-parking costs BRL 27 per day
  • Parking height restrictions apply

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

This property affirms that it follows the cleaning and disinfection practices of Protected Tourist (Brazil) and ALLSAFE (Accor Hotels) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (CDC).

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Only registered guests are allowed in the guestrooms.
This property uses eco-friendly cleaning products.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.

Also known as

Mercure Sao Paulo Pamplona Hotel
Mercure Pamplona Hotel
Mercure Sao Paulo Pamplona
Mercure Pamplona
Mercure Sao Paulo Pamplona
Mercure Sao Paulo Pamplona Hotel Hotel
Mercure Sao Paulo Pamplona Hotel São Paulo
Mercure Sao Paulo Pamplona Hotel Hotel São Paulo

Frequently asked questions

Does Mercure Sao Paulo Pamplona Hotel offer free cancellation for a full refund?
Yes, Mercure Sao Paulo Pamplona Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Mercure Sao Paulo Pamplona Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Mercure Sao Paulo Pamplona Hotel?
Yes, there's an outdoor pool.
Are pets allowed at Mercure Sao Paulo Pamplona Hotel?
Yes, cats and dogs are welcome, with a limit of 1 total and maximum weight of 33 lb per pet. There's a charge of BRL 70 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Mercure Sao Paulo Pamplona Hotel?
Yes. Self-parking costs BRL 27 per day.
What are the check-in and check-out times at Mercure Sao Paulo Pamplona Hotel?
You can check in from 2:00 PM - anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out and contactless social distancing and check-out are available.
What is there to do at Mercure Sao Paulo Pamplona Hotel and nearby?
Mercure Sao Paulo Pamplona Hotel has an outdoor pool and a sauna, as well as a fitness centre.
Are there restaurants at or near Mercure Sao Paulo Pamplona Hotel?
Yes, there's an on-site restaurant, Le Jadys Pamplona.
What's the area around Mercure Sao Paulo Pamplona Hotel like?
Mercure Sao Paulo Pamplona Hotel is a short 9-minute walk from Trianon-Masp Station and 9 minutes' walk from Paulista Avenue.

Reviews

8.0

Very good

8.4/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Exceptional

Dani, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Michael, 7-night trip
Verified Expedia guest review

6/10 Good

Larry, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Lucas, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent location near food and shopping. Check in fast with very pleasant staff. Room was huge, clean and comfortable
5-night family trip
Verified Expedia guest review

8/10 Very good

1-night trip
Verified Expedia guest review

10/10 Exceptional

The room was clean and spacious
Adilson, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

2-night trip
Verified Expedia guest review

8/10 Very good

4-night trip
Verified Expedia guest review

10/10 Exceptional

1-night trip
Verified Expedia guest review