All properties in Melbourne, Victoria, Australia

Grand Hotel Melbourne

Luxury hotel with indoor pool, near SEA LIFE Melbourne

  • Free WiFi

Image gallery

  • Spa
  • Spa
  • Indoor Pool
  • Indoor Pool
  • Spa
Spa. Image 1 of 43.
1 / 43Spa
  • Nice, clean and beautiful hotel. Great location.

    Aug 27, 2019

  • Great location and friendly service, chocolates and welcome card was a nice, unexpected…

    Apr 22, 2021

See all 530 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • 72 hours Gap period enforced between guest stays -
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Guests are provided with free hand sanitizer

Guests rated location

Transport options
Dining options
  • Parking available
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Kitchen

Property highlights

Main amenities

  • 74 smoke-free guestrooms
  • Housekeeping once per stay
  • Restaurant and bar/lounge
  • Indoor pool
  • Fitness center
  • Self parking

For families

  • Children's pool
  • Kitchen
  • Cookware, dishware, and utensils
  • Stovetop
  • Microwave
  • Refrigerator

What’s around

  • In Melbourne Central Business District
  • SEA LIFE Melbourne - 4 min walk
  • Melbourne Convention and Exhibition Centre - 5 min walk
  • Crown Casino and Entertainment Complex - 6 min walk
  • Marvel Stadium - 14 min walk
  • Melbourne Central - 22 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Executive One Bedroom Apartment
  • Executive Studio Apartment
  • Executive Two Bedroom Apartment
  • Standard Studio Apartment
  • Standard One Bedroom Apartment
  • Standard Two Bedroom Apartment


  • In Melbourne Central Business District
  • SEA LIFE Melbourne - 4 min walk
  • Melbourne Convention and Exhibition Centre - 5 min walk

What’s around


  • In Melbourne Central Business District
  • SEA LIFE Melbourne - 4 min walk
  • Melbourne Convention and Exhibition Centre - 5 min walk
  • Crown Casino and Entertainment Complex - 6 min walk
  • Marvel Stadium - 14 min walk
  • Melbourne Central - 22 min walk
  • Queen Victoria Market - 25 min walk
  • Princess Theatre - 29 min walk
  • Melbourne Cricket Ground - 31 min walk
  • Rod Laver Arena - 32 min walk

Getting around

  • Melbourne Airport (MEL) - 19 min drive
  • Melbourne, VIC (MEB-Essendon) - 15 min drive
  • Avalon Airport (AVV) - 39 min drive
  • Southern Cross Station - 6 min walk
  • Flinders Street Station - 15 min walk
  • Showgrounds Station - 8 min drive
  • Flagstaff Station - 17 min walk
  • Melbourne Central Station - 23 min walk
  • North Melbourne Station - 27 min walk
  • Airport shuttle (surcharge)

At a glance

Hotel size

  • This hotel has 74 rooms
  • This hotel is arranged over 6 floors


  • Check-in time 2 PM-11:00 PM
  • Check-out time is 11 AM

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check in instructions

The front desk is open daily from 7:00 AM - 11:00 PM. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Required at check in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • Children stay free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)


  • Pets not allowed (service animals welcome)


  • Free WiFi in public areas
  • Free WiFi in rooms


  • Airport shuttle (available 24 hours)*


  • Uncovered onsite self parking (AUD 35 per day)
  • Wheelchair-accessible parking and van parking on site

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Restaurant
  • Bar/lounge
  • Barbecue grills

Things to do

  • Indoor pool
  • Children's pool
  • Fitness facilities
  • Spa tub
  • Sauna
  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Pool sun loungers


  • Front desk (limited hours)
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Porter/bellhop


  • Number of buildings/towers - 1
  • Year Built - 1880
  • Elevator
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • Fireplace in lobby


  • Accessible bathroom
  • In-room accessibility
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Wheelchairs available on site
  • Low-height counters/sink
  • Grab bar - near toilet

Languages Spoken

  • Chinese
  • English
  • French
  • German
  • Italian
  • Spanish

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding available
  • Pillow menu
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Pillowtop mattress

Things to enjoy

  • In-room massage available
  • Separate sitting area

Freshen up

  • Private bathroom
  • Shower only
  • Designer toiletries
  • Hair dryer

Be entertained

  • 42-inch LCD TV
  • Premium TV channels
  • DVD player

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Refrigerator
  • Microwave
  • Kitchen
  • Stovetop
  • Cookware, dishware, and utensils
  • Dishwasher


  • Housekeeping - once per stay
  • In-room safe

Special features


Gaylord Indian Restaurant - This restaurant specializes in Indian cuisine and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required.

Awards and affiliations

The property is a member of Historic Hotels of the World.

Small print

Also known as

  • Grand Melbourne
  • Grand MGallery Sofitel
  • Grand Hotel Melbourne
  • Quest Grand Hotel
  • Quest Grand Melbourne
  • Quest Grand
  • Grand Hotel MGallery Collection
  • Grand Hotel Melbourne Hotel
  • Quest Grand Hotel Melbourne
  • Grand Hotel Melbourne Docklands
  • Grand Hotel Melbourne Hotel Docklands
  • Grand Melbourne MGallery Collection
  • Grand MGallery Collection
  • Grand Hotel Melbourne MGallery Collection
  • Grand Hotel Melbourne MGallery by Sofitel
  • Grand Hotel Melbourne MGallery Sofitel
  • Grand Hotel MGallery Sofitel
  • Grand Melbourne MGallery Sofitel

Optional extras

Credit card charges are subject to an extra charge of 1.6 percent

Uncovered self parking costs AUD 35 per day

Rollaway beds are available for AUD 55.00 per day

Airport shuttle service is offered for an extra charge of AUD 36.00 per person (roundtrip)

Airport shuttle for children between the ages of 4 and 16 costs AUD 18.00 (roundtrip)


Construction is underway at a neighboring building and there may be noise disturbance from the construction work.

Noise-free guestrooms cannot be guaranteed.

Only registered guests are allowed in the guestrooms.

Pool access available from 6:00 AM to 10:00 PM.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and window guards on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.

Contactless check-out is available.

Each guestroom is kept vacant for a minimum of 72 hours between bookings.

This property accepts credit cards. Cash is not accepted.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.


  • Yes, Grand Hotel Melbourne does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Self parking costs AUD 35 per day.
  • Yes, there's an indoor pool and a children's pool. Guests have pool access from 6:00 AM to 10:00 PM.
  • Sorry, pets aren't allowed, but service animals are welcome.
  • You can check in from 2 PM - 11:00 PM. Check-out time is 11 AM. Contactless check-out is available.
  • Yes, Gaylord Indian Restaurant offers Indian cuisine. Nearby restaurants include Delhi Streets (3-min walk), Purple Peanuts Japanese Cafe (3-min walk), and Perkup Burgers (3-min walk).
  • Yes, an airport shuttle is available. The charge is AUD 36.00 per person roundtrip.
  • No, this hotel doesn't have a casino, but Crown Casino and Entertainment Complex (6-min walk) is nearby.
  • Have fun with nearby activities like cycling and hiking. Enjoy a relaxing soak in the spa tub and an invigorating swim in the indoor pool. Grand Hotel Melbourne also has a sauna and a fitness center, as well as a garden.
  • 10.0.Exceptional

    Overall very good.

    1 night trip, Mar 30, 2021

    Verified guest review

  • 10.0.Exceptional

    Absolutely Amazing

    Everything about the stay was amazing, from the check in to the departure. Room was very clean and the staff were very accommodating! Thanks for a great stay and will be back !

    Troy, 1 night family trip, Mar 27, 2021

    Verified guest review

  • 10.0.Exceptional

    Love this place

    Loved our one night stay. Had the best people on reception. Just so helpful and nothing was too much trouble. Clean comfy spacious and close to everthing. Will keep going back

    Kim, 1 night trip, Mar 12, 2021

    Verified guest review

  • 8.0.Very Good

    Even with covid-19 restrictions and new regulations the Check-in was constructive, friendly and flexible. The room was clean, spacious and the temperature well-regulated.

    Anthony, 1 night family trip, Feb 10, 2021

    Verified guest review

  • 8.0.Very Good


    Sensational location.

    David, 1 night trip, Jan 29, 2021

    Verified guest review

  • 8.0.Very Good

    Grand Hotel beautiful but not the smell.

    Wonderful lad at check in, very helpful as we had just travelled 4 hours on a train and he found a room to check us in early. Very nice surprise from the Manager with the small chocolate gift. My only complaint was the smell in the corridors of Indian food, it was very strong, thank goodness it didnt penetrate into the hotel rooms or I would have checked out. Such a shame because what a beautiful Grand Hotel it would be without that smell. Not sure if I would stay again purely because of this.

    Catherine, 1 night business trip, Jan 15, 2021

    Verified guest review

  • 10.0.Exceptional

    Wonderful place to stay! ⭐⭐⭐⭐ ⭐

    This place is AMAZING! You can practically feel the history of this century old building walking its halls. But it still has all the mod cons you expect from Hotels now. It was so beautifully kept, immaculately clean & you could see that staff take such pride in the Grand Hotel. Will stay longer next time!!

    Melita, 1 night business trip, Jan 10, 2021

    Verified guest review

  • 8.0.Very Good

    nice old Melbourne building with alot of history.

    Garry, 1 night romance trip, Jan 8, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    The apartment studios are spacious and very comfortable. Easy walk to both Southgate and South Wharf.

    2 night romance trip, Jan 7, 2021

    Verified Lastminute guest review

  • 8.0.Very Good

    Overall nice and comfy !!

    Friendly manager / still awaiting a new lift / the pool area was very nice / the room was a bit creaky but the bed was very comfy and clean :) ... Bit disappointed had to walk some distance for the Hotel brekky at an outside restaurant / cafe. All up, a nice, slightly dated but very comfy hotel with a very good location.

    Paul, 1 night trip, Jan 2, 2021

    Verified guest review

See all 530 reviews