Best Western Chula Vista/Otay Valley Hotel

Photo gallery for Best Western Chula Vista/Otay Valley Hotel

Primary image
Outdoor pool
Outdoor pool
In-room safe, desk, laptop workspace, iron/ironing board
In-room safe, desk, laptop workspace, iron/ironing board

Overview of Best Western Chula Vista/Otay Valley Hotel

Best Western Chula Vista/Otay Valley Hotel

2.5 star property
Hotel with outdoor pool, near Kaiser Permanente Otay Mesa Medical Offices

7.4/10 Good

966 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
  • Air conditioning
The price is €143
Price available on 24/07/2022
Map
4450 Main Street, Chula Vista, CA, 91911
Main amenities
  • Daily housekeeping
  • Outdoor pool
  • Fitness centre
  • Business centre
  • 24-hour front desk
  • Air conditioning
  • Front desk safe
  • Laundry service
  • Self-serve laundry
  • Free newspapers in the lobby
  • Luggage storage
For families
  • Free cots/infant beds
  • Microwave
  • Private bathroom
  • Premium TV channels
  • Daily housekeeping
  • Laundry facilities
Cleaning & safety
  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing

Choose dates to view prices

About this area

What's nearby

  • In Otay
  • Sharp Chula Vista Medical Center - 8 min drive
  • North Island Credit Union Amphitheatre - 4 min drive
  • Aquatica - 9 min drive
  • San Diego Bay - 6 min drive
  • Las Americas Premium Outlets - 7 min drive
  • Centro Cultural Tijuana - 6 min drive
  • Chula Vista Center - 8 min drive
  • Hidalgo Market - 6 min drive
  • Tijuana Wax Museum - 7 min drive
  • Plaza Rio Commercial Center - 7 min drive

Getting around

  • San Diego, CA (SAN-San Diego Intl.) - 19 min drive
  • San Diego, CA (MYF-Montgomery Field) - 19 min drive
  • Tijuana, Baja California Norte (TIJ-General Abelardo L. Rodriguez Intl.) - 21 min drive
  • San Diego, CA (SEE-Gillespie Field) - 24 min drive
  • San Diego-Old Town Transit Center - 19 min drive
  • San Diego Santa Fe Depot - 22 min drive

About this property

Best Western Chula Vista/Otay Valley Hotel

At Best Western Chula Vista/Otay Valley Hotel, you'll be within a 15-minute drive of Balboa Park and North Island Credit Union Amphitheatre. For a bit of exercise, you can visit the fitness centre, or go for a swim in the outdoor pool. Also, this hotel is 2.5 mi (4 km) from Aquatica and 3.8 mi (6.2 km) from San Diego Bay. Fellow travellers say good things about the helpful staff and breakfast.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows the standard cleaning and disinfection practices of We Care Clean (Best Western)
Follows the industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks are required at the property
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 118 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in time from 4 PM until 11 AM
  • Express check-in/out
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free on-site self-parking
  • Wheelchair-accessible parking and van parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free continental breakfast

Working away

  • Business centre
  • Meeting rooms

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • 1 building/tower
  • Built in 1990
  • Safe-deposit box at front desk
  • Fitness centre
  • An outdoor pool

Accessibility

  • Braille/raised signage
  • Lift
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Handrails in hallways
  • Handrails in stairwells
  • Close-captioned TV
  • Vibrating pillow alarm
  • Lever door handles
  • Phone accessibility kit
  • Well-lit path to entrance
  • Step-free path to entrance
  • Pool hoist on site

Languages spoken

  • English
  • Spanish

Room amenities

Be entertained

  • Television
  • Premium cable channels

Home comfort

  • Air conditioning
  • Iron/ironing board

Sleep well

  • Free cot/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Deep-soaking bath
  • Shower/bath combination
  • Hydromassage shower head
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired Internet
  • Free local calls
  • Desk chair

Food and drink

  • Fridge
  • Microwave

More

  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors

Fees & policies

Optional extras

  • Early check-in can be arranged for an extra charge (subject to availability, amount varies)

Renovations and closures

The following facilities or services will be unavailable from July 1 2021 to September 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitiser; masks are required in public areas.

This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

Policies

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

Also known as

Best Western Plus Otay Valley Hotel Chula Vista
Best Western Plus Otay Valley Hotel
Best Western Plus Otay Valley Chula Vista
Best Western Plus Otay Valley
Best Western Vista/Otay Hotel
Best Western Chula Vista/Otay Valley
Best Western Vista/Otay
Best Otay Valley Hotel
Best Chula Vista Otay Valley
Best Western Chula Vista/Otay Valley Hotel Hotel
Best Western Chula Vista/Otay Valley Hotel Chula Vista
Best Western Chula Vista/Otay Valley Hotel Hotel Chula Vista

Frequently asked questions

Overall score and ratings

7.4

Good

7.6/10

Cleanliness

7.8/10

Staff & service

7.4/10

Amenities

7.3/10

Property conditions & facilities

7.0/10

Eco-friendliness

4/10 Fair

Close to new Waterpark is ONLY plus
Found Oreo, bread tab, and bottle cap in room. Maids clearly didnt vaccum or bother to look down. Our feet were black from the filthy carpet. Makes me worry about what else wasnt cleaned? Customer service from staff was 6/10. Neighbors leaving at 6am slamming doors and noisy drunk men in parking lot until at least midnight. For the price its NOT worth it.
Alicia, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

An average stay for the price
Great customer service, comfortable cozy casual rooms. The continental breakfast was hot, fresh and replenished regularly. Hot food and cold food was available. The room had a noisy AC unit, and some stains on the carpet but otherwise a clean room.
2-night family trip
Verified Hotels.com guest review

6/10 Good

OK Place
Basic hotel. We stayed here because of the proximity to Sesame place. The breakfast was pretty decent.
2-night family trip
Verified Hotels.com guest review

2/10 Poor

Bad hotel
It was terrible. Toilet didn’t work they wouldn’t fix it the toilet over flowed. the bedding was dirty. The sink smelled the walls were pealing etc the service was horrible
Erik, 2-night family trip
Verified Hotels.com guest review

4/10 Fair

Dated and musty
Hotel is in desperate need of a remodel. Room had a musty odor.
Sienna, 1-night family trip
Verified Hotels.com guest review

6/10 Good

Eugene, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

It was very nice but too overpriced for weekend
Jose, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

1-night family trip
Verified Hotels.com guest review

6/10 Good

It was not in a very good part of town. It was old and needed some updating. The staff was veronica and my husband enjoyed the breakfast. I did not. It was basically Mexican food.
1-night family trip
Verified Hotels.com guest review

8/10 Very good

David, 1-night trip
Verified Hotels.com guest review