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Mercure Newcastle

Photo gallery for Mercure Newcastle

In-room safe, desk, laptop workspace, blackout curtains
Outdoor pool
In-room safe, desk, laptop workspace, blackout curtains
Standard Room, 2 Single Beds | In-room safe, desk, laptop workspace, blackout curtains
Standard Room, 2 Single Beds | In-room safe, desk, laptop workspace, blackout curtains

Overview of Mercure Newcastle

Mercure Newcastle

4.0 star property
4-star hotel with outdoor pool, near Newcastle Civic Theater

7.2/10 Good

993 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Internet access
  • Free WiFi
  • Gym
  • Kitchenette
Map
Corner Of King And Steel Streets, Newcastle West, NSW, 2302

Guests rated this location 7.8/10 - Good

Main amenities
  • 24-hour front desk
  • 24-hour room service
  • 5 meeting rooms
  • Breakfast available
  • Daily housekeeping
  • Fitness centre
  • Laundry service
  • Near the beach
  • Outdoor pool
  • Restaurants and bar/lounge
  • Self parking
  • Snack bar/deli
For families
  • Connecting/adjoining rooms available
  • Free cots/infant beds
  • Kitchenette
  • Private bathroom
  • Separate sitting area
  • Television

Room options

About this area

What's nearby

  • In Newcastle West
  • Lake Macquarie - 20 min drive

Getting around

  • Newcastle, NSW (NTL-Williamtown) - 28 min drive
  • Newcastle Interchange Station - 9 min walk
  • Civic Station - 11 min walk
  • Hamilton Station - 24 min walk

Restaurants

  • McDonald's - 2 min walk
  • Newy Burger Co - 9 min walk
  • Sherwood Coffee Bar - 6 min walk
  • Harry's Schnitzel Joint - 4 min walk
  • Star Hotel - 4 min walk
Map

About this property

Mercure Newcastle

Located near a train station, Mercure Newcastle is a great choice for a stay in Newcastle. You can splash around at the outdoor pool, grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. Other highlights at this upmarket hotel include a fitness centre and a snack bar/deli. Fellow travellers say good things about the helpful staff and location.

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-out
Social distancing measures in place

Safety measures

Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 131 rooms
  • Arranged over 6 floors

Arriving/Leaving

  • Check-in time from 2:00 PM until anytime
  • Minimum check-in age – 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas (4-device limit)
  • Free wired Internet access in rooms

Parking

  • On-site self-parking (AUD 15.00 per night; includes in/out privileges)
  • On-site parking is limited

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Full breakfast each morning (surcharge)
  • Restaurant
  • 24-hour room service
  • Bar/lounge
  • Snack bar/deli

Travelling with children

  • Pool gate

What to do

  • Beach nearby
  • Golfing nearby
  • Hiking/biking trails nearby

Working away

  • 5 meeting rooms
  • Conference space (1356 square feet)

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage
  • Tour/ticket assistance

Facilities

  • An outdoor pool
  • Fitness centre

Accessibility

  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Lift
  • Roll-in shower (selected rooms)
  • Thin carpet in room
  • Wheelchair-accessible registration desk

Languages

  • English

Room amenities

Be entertained

  • 32-inch LCD TV
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Bed sheets provided
  • Blackout curtains
  • Free cot/infant bed

What to enjoy

  • Separate sitting area

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Desk chair
  • Free newspapers
  • Free wired Internet
  • Phone

Food and drink

  • Cookware, dishes and utensils
  • Dining table
  • Kitchenette
  • Microwave
  • Mini fridge

More

  • Cleaning supplies
  • Connecting/adjoining rooms available
  • Daily housekeeping
  • In-room safe

Fees & policies

Refundable deposits

  • Deposit: AUD 1.00 per stay

Optional extras

  • Full breakfast is offered for an extra charge of approximately AUD 33 per person
  • Credit card charges are subject to an extra charge of 1.2 per cent

Children & extra beds

  • Rollaway beds are available for AUD 40.0 per night

Parking

  • Self-parking costs AUD 15.00 per night with in/out privileges

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place and guests are provided with hand sanitiser.

Contactless check-out is available.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

<p>The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.</p><p> This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly). </p><p>Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.</p> <p>The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.</p><p>This property accepts credit cards. Cash is not accepted.</p> <p>This property reserves the right to pre-authorise the guest's credit card prior to arrival. </p>

Also known as

Travelodge Newcastle Hotel
Mercure Newcastle Hotel
Travelodge Newcastle
Travelodge Hotel Newcastle
Mercure Newcastle Newcastle West
Mercure Newcastle Hotel Newcastle West

Frequently asked questions

Does Mercure Newcastle offer free cancellation for a full refund?
Yes, Mercure Newcastle does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Mercure Newcastle?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser and social distancing measures are in place. Please note that this information has been provided by our partners.
Is there a pool at Mercure Newcastle?
Yes, there's an outdoor pool.
Are pets allowed at Mercure Newcastle?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Mercure Newcastle?
Yes. Self-parking costs AUD 15.00 per night. Parking spaces may be limited.
What are the check-in and check-out times at Mercure Newcastle?
You can check in from 2:00 PM - anytime. Check-out time is 11 AM. Contactless check-out is available.
What is there to do at Mercure Newcastle and nearby?
Have fun with nearby activities such as hiking and practise your swing at the nearby golf course. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a fitness centre.
Are there restaurants at or near Mercure Newcastle?
Yes, there's an on-site restaurant.
Does Mercure Newcastle have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchenette is available in every room, and also includes a microwave, cookware and a coffee maker.
What's the area around Mercure Newcastle like?
Mercure Newcastle is in Newcastle West, a short 9-minute walk from Newcastle Interchange Station and 11 minutes' walk from Newcastle Civic Theater. The local area is walkable and popular for its beaches.

Reviews

7.2

Good

7.4/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

6.6/10

Property conditions & facilities

6.9/10

Eco-friendliness

Reviews

10/10 Exceptional

Mark, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Convenient location
Overall good experience, parking onsite was convenient. A bit disappointed that there is no restaurant for dinner, only breakfast was served. Windows in room doesn't work, bathroom was dated and require reno.
Joanna, 3-night business trip
Verified Hotels.com guest review

4/10 Fair

Verified Wotif guest review

8/10 Very good

Verified Wotif guest review

8/10 Very good

Tim, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Jenny, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Joy Lorraine, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Mark, 2-night trip
Verified Wotif guest review

4/10 Fair

Two staff on front desk when we arrived one happy and helpful the other stuck to the script! While some improvements are obvious the bathroom was still in need of an overhaul the bath looked aged and grubby. Sadly despite the comfy bed it was hard to get to sleep before 3am due the noise from a nearby nightclub and the revellers leaving. Then there was the car racing hoons playing loud music driving past… 2 floors up I would expect noise to be muted but we could hear every word as folks walked past and other guests in nearby rooms. The price charged do not reflect the stay overpriced and disappointing!
Verified Wotif guest review

6/10 Good

Close by to Shopping and in a Central Location. Didn't like the charge for parking.
John, 1-night trip
Verified Wotif guest review