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Hyatt Regency Hill Country Resort & Spa

Suburban resort in West San Antonio with golf course and free water park

  • Free WiFi
From
€207

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9800 Hyatt Resort Dr, San Antonio, 78251, TX, United States of America
8.4.Very Good.
  • Great location. needs updating

    Oct 15, 2021

  • Our stay was really great the only complaint we have is that the lazy river pools were…

    Oct 14, 2021

See all 497 reviews

Official standards

This property advises that it adheres to GBAC STAR (Hyatt) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Contactless check-in is available
  • Guests are provided with free hand sanitizer

Guests rated location

Quiet
Safe
Easy parking
Dining options
Convenient

The following facilities or services will be unavailable from July 1 2021 to March 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities
    • Parking available
    • Pool
    • Free WiFi
    • Pet-friendly
    • Gym
    • Air Conditioning

    Property highlights

    Main amenities

    • 500 guestrooms
    • Daily housekeeping
    • Golf course
    • Restaurant and bar/lounge
    • Full-service spa
    • 3 outdoor pools and 3 spa tubs

    Feel at home

    • Free cribs/infant beds
    • Children's pool
    • Playground on site
    • Rollaway/extra beds (surcharge)
    • Refrigerator
    • Connecting/adjoining rooms available

    What’s around

    • In West San Antonio
    • Lackland Air Force Base - 7.1 mi / 11.4 km
    • Joint Base San Antonio - 7.1 mi / 11.4 km
    • Ingram Park Mall - 7.2 mi / 11.6 km
    • St. Mary's University - 9.3 mi / 15 km
    • University of Texas at San Antonio - 9.9 mi / 16 km

    Book this property and collect stamps after your stay

    Remember, collect 10 stamps, get 1 reward* night

    Enter dates for 2 guests

    Guests
    • Room, 2 Double Beds, Balcony
    • Room, 1 King Bed, Balcony
    • Room, 2 Double Beds
    • Room, 1 King Bed
    • Room, 2 Double Beds, Patio
    • Suite (Hill Country)
    • Room, 1 King Bed, Patio
    • Room, 2 Double Beds, Accessible (Shower)
    • Room, 1 King Bed, Accessible (Shower)

    What’s around

    Landmarks

    • In West San Antonio
    • Lackland Air Force Base - 7.1 mi / 11.4 km
    • Joint Base San Antonio - 7.1 mi / 11.4 km
    • Ingram Park Mall - 7.2 mi / 11.6 km
    • St. Mary's University - 9.3 mi / 15 km
    • University of Texas at San Antonio - 9.9 mi / 16 km
    • Port San Antonio - 11 mi / 17.7 km
    • Six Flags Fiesta Texas - 14.1 mi / 22.6 km

    Getting around

    • San Antonio International Airport (SAT) - 21 min drive
    • San Antonio Station - 20 min drive
    map
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    9800 Hyatt Resort Dr, San Antonio, 78251, TX, United States of America

    At a glance

    Hotel size

    • This hotel has 500 rooms
    • This hotel is arranged over 4 floors

    Arriving/leaving

    • Check-in time 4:00 PM-anytime
    • Check-out time is 11 AM
    • Express check-out

    Restrictions related to your trip

    • Check COVID-19 restrictions.

    Special check in instructions

    Guests will receive an email 7 days before arrival with check-in instructions. Front desk staff will greet guests on arrival. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

    Required at check in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

    Children

    • Children stay free when occupying the parent or guardian's room, using existing bedding

    Pets

    • Pets allowed (dogs only)*
    • Restrictions apply*
    • 2 per room (up to 50 lbs)
    • Food and water bowls available

    Internet

    • Free WiFi and wired Internet access in public areas
    • Free WiFi and wired Internet access in rooms

    Parking

    • Onsite self parking (USD 15.00 per night; includes in/out privileges)
    • Onsite valet parking (USD 30 per night; includes in/out privileges)
    • Onsite RV/bus/truck parking (fees apply)
    • Wheelchair-accessible parking and van parking on site
    • Electric vehicle charging point on site
    *See fees & policies for additional details or extra charges

    In the hotel

    Food and drink

    • Full breakfast daily (surcharge)
    • Restaurant
    • Bar/lounge
    • Coffee shop/café
    • Snack bar/deli
    • Poolside bar
    • Room service (during limited hours)
    • Microwave in a common area

    Things to do

    • Number of outdoor pools - 3
    • Children's pool
    • 24-hour fitness facilities
    • Golf course on site
    • Outdoor tennis courts - 1
    • Full-service spa
    • Spa treatment room(s)
    • Golf lessons on site
    • Golf driving range on site
    • Golfing on site
    • Hiking/biking trails on site
    • Playground on site
    • Volleyball on site
    • Free water park access
    • Waterslide
    • Fitness facilities
    • Tennis on site
    • Number of spa tubs - 3
    • Lazy river
    • Sauna
    • Pool cabanas (surcharge)
    • Pool sun loungers
    • Arcade/game room

    Working away

    • 24-hour business center
    • Business center
    • Conference space
    • Meeting rooms
    • Conference space size (feet) - 74000
    • Conference space size (meters) - 6875
    • Computer station

    Services

    • 24-hour front desk
    • Concierge services
    • Dry cleaning/laundry service
    • Laundry facilities
    • Luggage storage
    • Wedding services
    • Multilingual staff
    • Porter/bellhop

    Facilities

    • Year Built - 1993
    • Elevator
    • ATM/banking
    • Safe-deposit box at front desk
    • Designated smoking areas
    • Picnic area
    • Terrace
    • Fireplace in lobby

    Accessibility

    • Braille or raised signage
    • Accessible bathroom
    • In-room accessibility
    • Roll-in shower
    • Wheelchair-accessible path of travel
    • Wheelchair-accessible parking
    • Assistive listening devices available
    • Wheelchair-accessible van parking
    • Wheelchair-accessible spa
    • Wheelchair-accessible pool
    • Wheelchair-accessible meeting spaces/business centre
    • Wheelchair-accessible on-site restaurant
    • Wheelchair-accessible lounge

    Languages Spoken

    • English
    • Spanish

    In the room

    Home comforts

    • In-room climate control (air conditioning)
    • Coffee/tea maker
    • Bathrobes
    • Iron/ironing board

    Sleep well

    • Hypo-allergenic bedding available
    • Premium bedding
    • Pillowtop mattress

    Freshen up

    • Private bathroom
    • Shower/tub combination
    • Designer toiletries
    • Hair dryer

    Be entertained

    • 37-inch flat-screen TV
    • Pay movies
    • Premium TV channels
    • IPod docking station
    • Video-game console

    Stay connected

    • Desk
    • Free WiFi
    • Free local calls

    Food and drink

    • Refrigerator

    More

    • Daily housekeeping
    • In-room safe
    • Connecting/adjoining rooms available

    Special features

    Spa

    Windflower has 21 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, sports massages, facials, and body scrubs. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a spa tub, and a steam room.

    The spa is open daily.

    Dining

    Antlers Lodge - This restaurant serves dinner only.

    Charlie's Long Bar - This sports bar serves dinner and light fare. Open daily.

    Springhouse Cafe - This restaurant serves breakfast, lunch, dinner, and light fare. Open daily.

    General Store - Onsite coffee shop. Open daily.

    Recreation

    On Site

    • Fitness facilities
    • Golf course on site
    • Outdoor tennis courts -
    • Sauna
    • Tennis on site
    • Golf lessons on site
    • Golf driving range on site
    • Golfing on site
    • Hiking/biking trails on site
    • Playground on site
    • Volleyball on site
    • Free water park access

    Fees & policies

    Mandatory feesPay at property

    You'll be asked to pay the following charges by the property at check-in or check-out:

    • Destination fee: USD 4.13 per accommodation, per night
    • Resort fee: USD 40.86 per accommodation, per night
    • Resort fee inclusions:
      • Pool access
      • Health club access
      • Fitness center access
      • Sporting facilities or equipment
      • Phone calls (may be limited)
      • In-room safe
      • In-room coffee
      • Housekeeping
      • Additional inclusions

    Optional extras

    • Breakfast costs between USD 12 and USD 25 per person (approximately)

    Children & extra bedsPay at property

    You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
    • Rollaway beds are available for USD 35.00 per day

    PetsPay at property

    You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
    • Pets are allowed for an extra charge of USD 100 per accommodation, per stay
    • Service animals exempt from fees
    • Contact the property at the number on the booking confirmation for details on pet restrictions

    ParkingPay at property

    You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
    • Self parking costs USD 15.00 per night with in/out privileges
    • Valet parking costs USD 30 per night with in/out privileges
    • RV/bus/truck parking is available for an extra charge

    Pool, spa & gym (if applicable)Pay at property

    You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
    • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

    Hygiene & cleanliness

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property.

    Staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas for unvaccinated guests.

    Contactless check-in and contactless check-out are available.

    This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt).

    Policies

    The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

    Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

    This property accepts credit cards. Cash is not accepted.

    It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

    Also known as

    • Country Hill Resort
    • Regency Country
    • Hyatt Hill Country Resort San Antonio
    • Hyatt Hill Country San Antonio
    • Hyatt Regency Hill Country Hotel San Antonio
    • Hyatt Regency Hill Country Resort Spa
    • Hyatt Regency Hill & Antonio
    • Hyatt Regency Hill Country Resort & Spa Resort
    • Hyatt Regency Hill Country Resort & Spa San Antonio
    • Hyatt Regency Hill Country Resort & Spa Resort San Antonio
    • Hill Country Hyatt
    • Hill Country Hyatt Resort
    • Hill Country Resort
    • Hyatt Hill Country
    • Hyatt Regency Hill Country
    • Hyatt Regency Hill Country Resort
    • Hyatt Regency Hill Country Resort San Antonio
    • Hyatt Regency Hill Country San Antonio

    *See fees & policies for additional details or extra charges

    FAQs

    • Yes, Hyatt Regency Hill Country Resort & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
    • Yes. Self parking costs USD 15.00 per night. Valet parking costs USD 30 per night. RV/bus/truck parking and electric vehicle charging are available.
    • Yes, there are 3 outdoor pools and a children's pool.
    • Yes, dogs are welcome, with a limit of 2 per room and maximum weight of 50 lbs per pet. There's a charge of USD 100 per accommodation, per stay. Service animals are exempt from fees. Food and water bowls are available.
    • You can check in from 4:00 PM - anytime. Check-out time is 11 AM. Express check-out and contactless check-in and check-out are available.
    • Yes, there's an onsite restaurant, Antlers Lodge. The dining venue will be unavailable from July 1 2021 to March 1 2022 (dates subject to change). Nearby restaurants include Laguna Madre (14-min walk), Bill Miller Bar-B-Que (14-min walk), and Thai Hut (2.5 mi).
    • Have fun with onsite activities like volleyball and hiking, and practice your swing on the golf course. Additional recreation onsite includes volleyball. Indulge in a treatment at the spa and soothe your senses in one of the 3 spa tubs. Hyatt Regency Hill Country Resort & Spa also has 3 outdoor pools, a 24-hour fitness center, and a sauna, as well as an arcade, a picnic area, and access to a nearby indoor pool.
    8.4.Very Good.
    • 8.0.Very Good

      Nice experience. Restaurant a little understaffed leading to wait times despite available tables.

      1 night family trip, Oct 8, 2021

      Verified Hotels.com guest review

    • 2.0.Poor

      The resort had very few staff leading to terrible service and yet the prices are sky high.

      Mehran, 1 night trip, Oct 2, 2021

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Excellent property & staff we had an amazing stay & highly recommend this property

      Ashley, 1 night family trip, Sep 25, 2021

      Verified Expedia guest review

    • 6.0.Good

      The room was really worn for the price of 454 a night. The property was very nice and the inside of the resort. The people in the next room were fighting. I should have told the resort. Slamming doors. I would only stay again if I had a nicer room. The toilet would run constantly.

      Gina, 2 night trip with friends, Sep 17, 2021

      Verified Expedia guest review

    • 6.0.Good

      I booked a room for two adults two kids and what I got was a room with only one king bed My daughters are ten and nine years old There is no way we can fit all together in the same bed There was not a sofa bed So he was really kind of uncomfortable Other than that the hotel is perfect for a family getaway

      Barbara, 1 night family trip, Sep 11, 2021

      Verified Expedia guest review

    • 2.0.Poor

      Abdulmutalip, 4 night family trip, Sep 4, 2021

      Verified Expedia guest review

    • 10.0.Exceptional

      Great Girl’s trip

      Our stay was amazing. My best friend and I went for a girl’s weekend. It was quiet and relaxing. We enjoyed the lazy river, watched the animal feeding and did the nature walk with Ranger Sean. We hate spa treatments and enjoyed dining at the restaurants. The staff was always friendly and helpful. We had great service. Thank you to housekeeping, Juana who was friendly and attentive Juan, Max and Tai who gave us exceptional service in the cafe for breakfast and dinner. .

      Sheryl, 3 night trip with friends, Aug 30, 2021

      Verified Hotels.com guest review

    • 10.0.Exceptional

      The resort was amazing .

      Gabriela, 1 night family trip, Aug 28, 2021

      Verified Expedia guest review

    • 6.0.Good

      Renovated property but needs a serious cleaning

      Kammie, 1 night trip, Aug 28, 2021

      Verified Hotels.com guest review

    • 10.0.Exceptional

      All the staff I interacted with was very courteous and friendly. Resort itself was beautiful, definitely will come back again.

      Josue, 1 night romance trip, Aug 25, 2021

      Verified Travelocity guest review

    See all 497 reviews