Shangri-la Hotel, Shenzhen
Luxury hotel with outdoor pool, connected to a shopping center, near Dongmen Pedestrian Street
- Free WiFi and free parking
- All (71)
- Fitness/Leisure (3)
- Bar/Dining (22)
- Interior (6)
- Exterior (3)
- Rooms (33)
- Other (4)
Shangri-la Hotel, Shenzhen
Superior Room, 1 King Bed - Guest Room
Superior Room, 1 King Bed (Weekend Deal) - Guest Room View
Horizon Club, Room, 2 Twin Beds - Guest Room
Executive Suite, 2 Twin Beds - Guest Room
Deluxe Room, 2 Twin Beds - Guest Room
Bathroom
Superior Room, 1 King Bed (Weekend Deal) - Bathroom
Garden
Exterior
Airport Shuttle
Poolside Bar
Hotel Bar
Restaurant
Restaurant
Restaurant
Superior Room-30 min shoulder and hand massage - Massage
Lobby
Superior Room, 1 King Bed - Fitness Facility
Gym
Horizon Club, Room, 2 Twin Beds - Executive Lounge
Meeting Facility
Meeting Facility
Birthday Party Area
Guest Room
Guest Room
Executive Suite, 1 King Bed - Guest Room
Executive Suite, 1 King Bed - Guest Room
Guest Room
Hotel Bar
Horizon Club, Room, 2 Twin Beds - Hotel Bar
Restaurant
Coffee Shop
Restaurant
Indoor Wedding
Meeting Facility
Superior Room, 2 Twin Beds (Weekend Deal) - Guest Room
Superior Room, 1 King Bed (Weekend Deal) - Guest Room
Horizon Club, Room, 2 Twin Beds - Guest Room
Guest Room
Superior Room, 1 King Bed - Guest Room
Hotel Bar
Horizon Club, Room, 1 King Bed - Hotel Bar
Food and Drink
Food and Drink
Restaurant
Horizon Club, Room, 1 King Bed - Guest Room
Superior Room, 1 King Bed (Weekend Deal) - Guest Room
Superior Room, 2 Twin Beds (Weekend Deal) - Guest Room
Horizon Club, Room, 2 Twin Beds - Guest Room
Superior Room, 1 King Bed (Weekend Deal) - Guest Room View
Horizon Club, Room, 2 Twin Beds - Hotel Bar
Hotel Bar
Restaurant
Restaurant
Food and Drink
Horizon Club, Room, 1 King Bed - Guest Room
Superior Room, 1 King Bed (Weekend Deal) - Guest Room
Guest Room
Guest Room
Guest Room
Dining
Restaurant
Guest Room
Guest Room
Guest Room
Guest Room
Guest Room
Horizon Club, Room, 2 Twin Beds - Guest Room
Breakfast buffet
Breakfast buffet
[1/71]
It's a four Star yes, but aged and with no real high lights what so ever, far away from…
Great time unable to travel out of Chine this year, we decided to spend Christmas at the…
Hotels.com® Rewards
Shangri-la Hotel, Shenzhen
from €88- Deluxe Room, 1 King Bed
- Deluxe Room, 2 Twin Beds
- Horizon Club, Room, 1 King Bed
- Horizon Club, Room, 2 Twin Beds
- Superior Room, 1 King Bed
- Superior Room, 2 Twin Beds
- Executive Suite, 1 King Bed
- Superior Room, 1 King Bed (Weekend Deal)
- Superior Room, 2 Twin Beds (Weekend Deal)
At a glance
Key facts
Hotel size
- This hotel has 522 rooms
- This hotel is arranged over 32 floors
Arriving/leaving
- Check-in time 2:00 PM-noon
- Check-out time is noon
- Express check-in/out
Restrictions related to your trip
- China may have travel restrictions in place, including self-quarantine, due to COVID-19.
Required at check-in
- Credit card, debit card, or cash deposit required for incidental charges
- Government-issued photo ID may be required
Travelling with others
Children
- Children stay free when occupying the parent or guardian's room, using existing bedding
- No cribs (infant beds)
- Babysitting/childcare*
Pets
- Pets not allowed
Internet
- Free WiFi in public areas
- Free WiFi and wired Internet access in rooms
Transport
Transfers
- Airport shuttle (available 24 hours)*
Parking
- Free onsite self parking
Payment types at the property
Other information
- Smoke-free property
FAQs for Shangri-la Hotel, Shenzhen
Does Shangri-la Hotel, Shenzhen offer free cancellation for a full refund? Yes, Shangri-la Hotel, Shenzhen does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions. What are the cleanliness and hygiene measures currently in place at Shangri-la Hotel, Shenzhen? This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff wear personal protective equipment. Please note that this information has been provided by our partners. Is parking offered on site at Shangri-la Hotel, Shenzhen? Yes, there's free self parking. Is there a pool at Shangri-la Hotel, Shenzhen? Yes, there's an outdoor pool and a children's pool. Are pets allowed at Shangri-la Hotel, Shenzhen? Sorry, pets aren't allowed. What are the check-in and check-out times at Shangri-la Hotel, Shenzhen? You can check in from 2:00 PM - noon. Check-out time is noon. Express check-in and check-out and contactless check-in and check-out are available. Are there restaurants at or near Shangri-la Hotel, Shenzhen? Yes, there are 4 onsite restaurants. Nearby restaurants include Hedong Hotel (9-min walk), 海底捞火锅 (10-min walk), and Daoxiang (10-min walk). Is airport shuttle service offered by Shangri-la Hotel, Shenzhen? Yes, an airport shuttle is available. The charge is CNY 600 per vehicle. What is there to do near Shangri-la Hotel, Shenzhen? Recommended spots to visit include Dongmen Pedestrian Street (1 mi) and Huaqiangbei (1.6 mi), along with Shenzhen Convention and Exhibition Center (4.9 mi) and Splendid China Folk Village (9.2 mi).
Recent reviews
Very Good 8.2 From 623 reviews
Very Good
ld hotel
The hotel looks very old, as if it was built in the 90s. The room ceilings are very low. The breakfast was fine, though.
Andrey, cn1 night family trip
Very Good
It is good
Sue, cn1 night trip
Exceptional
Staff are friendly, room comfortable, near food places and shopping malls, MRT station close by.
LG, sg1 night business trip
Very Good
The location was good. Property needs to be updated
us1 night trip with friends
Very Good
Not as good as it was
This used to be my favourite hotel for the past 15 years - the last 2 trips I have found the staff speak less and less English and the food in the horizon club lounge was not worth the extra dollars. So disappointing
Charmayne, au4 night family trip
Very Good
Shangri La is one of my top preference. This hotel is well located, next to Shenzhen Railway Station and subway station. Coming from Guangzhou and going back after my stay, this is indeed the perfect location. The room given is excellent except for two minor issues - the dvd play is not working; and the aircon blows only cold air even though it provides selection of heat and cool... Otherwise the hotel deserve a 5 star rating.
sg2 night family trip
Very Good
Clean and private , close to train station, reception was polite and helpful
hk1 night trip
Exceptional
Well stocked Horizon lounge and great lounge service staff and kitchen staff
Lam, sg2 night romance trip
Good
Easy check in Breakfast is good Location ok Hotel condition need to be improve as it quite run down
Ngsn, sg1 night romance trip
Very Good
Feedback on my stay
The service is good except for two situations. One is the breakfast for two days was not indicated when I and my wife are having my breakfast even though I have made a payment at the hotel reception on the first day of my check-in. The other is the mistake of payment when I pay for breakfast at the reception on the first day, I have to pay a difference of $6.40 rmb when I checkout.
sg4 night trip
