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1 room, 2 adults

Shangri-la Hotel, Shenzhen

5-starFor the benefit of our customers, we have provided a rating based on our rating system.
Great for familiesThis property has good facilities for families.
Jianshe Road, Luohu District, Shenzhen, Guangdong, 518001, China

Luxury hotel with outdoor pool, connected to a shopping center, near Dongmen Pedestrian Street
  • Free WiFi and free parking
  • Collect nightsYou can collect Hotels.com™ Rewards nights here
From 4,603 reviews. TripAdvisor Traveller Rating.

TripAdvisor Traveller Rating

Location
Great location
Service
Fantastic service
Breakfast
Tasty breakfast
Comfort
More comfort would be nice

Shangri-la Hotel, Shenzhen

from €92
  • Deluxe Room, 1 King Bed
  • Deluxe Room, 2 Twin Beds
  • Horizon Club, Room, 1 King Bed
  • Horizon Club, Room, 2 Twin Beds
  • Superior Room, 1 King Bed
  • Superior Room, 2 Twin Beds
  • Executive Suite, 1 King Bed
  • Executive Suite, 2 Twin Beds

What’s around Shangri-la Hotel, Shenzhen

Top spots nearby

Recommended by this property

  • Dongmen Pedestrian Street (12-minute walk)
  • Huaqiangbei (27-minute walk)
  • Shenzhen Convention and Exhibition Center (3.4 mi / 5.4 km)
  • Splendid China Folk Village (8.3 mi / 13.4 km)
  • Window of the World (8.8 mi / 14.1 km)
  • Happy Valley (8.8 mi / 14.2 km)
  • Shenzhen Safari Park (9.9 mi / 15.9 km)

Getting around

  • Hong Kong (HKG-Hong Kong Intl.) - 39 min drive
  • Shenzhen (SZX-Shenzhen Intl.) - 27 min drive
  • Shenzhen Station - 14 min walk
  • Hong Kong Lok Ma Chau Station - 8 min drive
  • Hong Kong Sheung Shui Station - 9 min drive
  • Luohu Station - 4 min walk
  • Guomao Station - 11 min walk
  • Laojie Station - 17 min walk
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 522 rooms
  • This hotel is arranged over 32 floors

Arriving/leaving

  • Check-in time starts at 2 PM
  • Check-out time is noon
  • Express check-in/out
24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to get details. Guests who book breakfast-inclusive rate plans will receive breakfast for 2 adults and up to 2 children age 5 and younger. Additional children under age 5 and children 6-11 years old will receive 50% off the adult buffet breakfast price.

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding

  • No cribs (infant beds)

  • Babysitting/childcare *

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi and wired Internet access in rooms

Transport

Transfers

  • Airport shuttle (available 24 hours) *

Parking

  • Free self parking

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • 4 restaurants
  • Bar/lounge
  • Coffee shop/café
  • Poolside bar
  • Room service (during limited hours)
Things to do
  • Outdoor pool
  • Children's pool
  • Fitness facilities
  • Spa treatment room(s)
  • Steam room
  • Sauna
  • Arcade/game room
Working away
  • Business center
  • Meeting rooms
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Year Built - 1992
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
Accessibility
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • In-room accessibility
Languages Spoken
  • Chinese
  • English

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
Freshen up
  • Private bathroom
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
Be entertained
  • Satellite TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Special features

Dining

Coffee Garden - This buffet restaurant serves breakfast, lunch, and dinner.

Shang Palace - This restaurant serves lunch and dinner.

Champs Bar and Grill - This restaurant serves dinner only.

360 Bar and Restaurant - This fine-dining restaurant serves dinner and light fare. Happy hour is offered.

Shangri-la Hotel, Shenzhen’s small print

Also known as

  • Hotel Shangri-la Shenzhen
  • Shangri La Hotel, Shenzhen
  • Shangri-la Hotel, Shenzhen Hotel
  • Shangri-la Hotel, Shenzhen Shenzhen
  • Shangri-la Hotel, Shenzhen Hotel Shenzhen
  • Shangri-la Hotel Shenzhen
  • Shangri-la Shenzhen
  • Shangri-la Shenzhen Hotel
  • Shenzhen Hotel Shangri-la
  • Shenzhen Shangri-la
  • Shenzhen Shangri-la Hotel
  • Futian Shangri-La Shenzhen Hotel Shenzhen
  • Shangri La Hotel Shenzhen

Policies

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Optional extras

Buffet breakfast is offered for an extra charge of CNY 161 per person (approximately)

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of CNY 600 per vehicle

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

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Recent reviews

Very Good 8.2 From 691 reviews

Exceptional 10.0
Great location
Manish, gb4 night trip
Exceptional 10.0
Perfect business Hotel
Friendly staff. Great location.
Elizabeth, au1 night business trip
Very Good 8.0
Perfect if condition can be updated
All is good but condition and decor could be updated.
Ka Yu, hk1 night trip with friends
Good 6.0
Poor staff attitude and services
Room was clean areas for improvement: 1. No seats in hotel lobby when my guests waited for me. 2. Concierge requested me to speak in Mandarin as they did not even bother to see if they have colleagues who can communicate with me not in mandarin. 3. We asked for help for direction to Eslite book shop. None of the staff had heard about it. Concierge pointed me to the Reception. Reception just said she had not heard about that shop and just continued with her task and not even bothered to either look for other assistance nor even just let me know that she was unable to help. She just let me stand there for a minute until I saw that she was not looking up any info to answer my question but she was just doing whatever it was looking at her computer screen. Very unwelcoming and unfriendly services. Definitely not what I would expect from a 5 star hotel.
hkRomance trip
Exceptional 10.0
Outstanding service was provided
Teck Koon, sgRomance trip

Shangri-la Hotel, Shenzhen

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