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1 room, 2 adults

Shangri-la Hotel, Shenzhen

5-starFor the benefit of our customers, we have provided a rating based on our rating system.
Jianshe Road, Luohu District, Shenzhen, Guangdong, 518001, China

Luxury hotel with outdoor pool, connected to a shopping center, near Dongmen Pedestrian Street
  • Free WiFi
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From 4,238 reviews. TripAdvisor Traveller Rating.

TripAdvisor Traveller Rating

Location
Great location
Service
Fantastic service
Food
Delicious food
Value
Fairly good value for money

Shangri-la Hotel, Shenzhen

from €86
  • Deluxe Room, 1 King Bed
  • Deluxe Room, 2 Twin Beds
  • Horizon Club, Room, 1 King Bed
  • Horizon Club, Room, 2 Twin Beds
  • Superior Room, 1 King Bed
  • Superior Room, 2 Twin Beds
  • Executive Suite, 1 King Bed
  • Executive Suite, 2 Twin Beds

What’s around Shangri-la Hotel, Shenzhen

Top spots nearby

Recommended by this property

  • Dongmen Pedestrian Street (12-minute walk)
  • Huaqiangbei (27-minute walk)
  • Shenzhen Convention and Exhibition Center (3.4 mi / 5.4 km)
  • Splendid China Folk Village (8.3 mi / 13.4 km)
  • Window of the World (8.8 mi / 14.1 km)
  • Happy Valley (8.8 mi / 14.2 km)
  • Shenzhen Safari Park (9.9 mi / 15.9 km)

Getting around

  • Shenzhen (SZX-Shenzhen Intl.) - 27 min drive
  • Hong Kong (HKG-Hong Kong Intl.) - 39 min drive
  • Shenzhen Station - 14 min walk
  • Hong Kong Lok Ma Chau Station - 8 min drive
  • Hong Kong Sheung Shui Station - 9 min drive
  • Luohu Station - 4 min walk
  • Guomao Station - 11 min walk
  • Laojie Station - 17 min walk
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 522 rooms
  • This hotel is arranged over 32 floors

Arriving/leaving

  • Check-in time starts at 2 PM
  • Check-out time is noon
  • Express check-in/out
24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to get details. Guests who book breakfast-inclusive rate plans will receive breakfast for 2 adults and up to 2 children age 5 and younger. Additional children under age 5 and children 6-11 years old will receive 50% off the adult buffet breakfast price.

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding

  • No cribs (infant beds)

  • Babysitting/childcare *

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi and wired Internet access in rooms

Transport

Transfers

  • Airport shuttle (available 24 hours) *

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • 4 restaurants
  • Bar/lounge
  • Coffee shop/café
  • Poolside bar
  • Room service (during limited hours)
Things to do
  • Outdoor pool
  • Children's pool
  • Fitness facilities
  • Spa treatment room(s)
  • Steam room
  • Sauna
  • Arcade/game room
Working away
  • Business center
  • Meeting rooms
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Year Built - 1992
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
Accessibility
  • Accessible bathroom
  • In-room accessibility

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
Freshen up
  • Private bathroom
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
Be entertained
  • Satellite TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Special features

Dining

Coffee Garden - This buffet restaurant serves breakfast, lunch, and dinner.

Shang Palace - This restaurant serves lunch and dinner.

Champs Bar and Grill - This restaurant serves dinner only.

360 Bar and Restaurant - This fine-dining restaurant serves dinner and light fare. Happy hour is offered.

Shangri-la Hotel, Shenzhen’s small print

Also known as

  • Hotel Shangri-la Shenzhen
  • Shangri-la Hotel Shenzhen
  • Shangri-la Shenzhen
  • Shangri-la Shenzhen Hotel
  • Shenzhen Hotel Shangri-la
  • Shenzhen Shangri-la
  • Shenzhen Shangri-la Hotel
  • Futian Shangri-La Shenzhen Hotel Shenzhen
  • Shangri La Hotel Shenzhen

Policies

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Optional extras

Buffet breakfast is offered for an extra charge of CNY 161 per person (approximately)

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of CNY 600 per vehicle

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

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Recent reviews

Very Good 8.0 From 628 reviews

Exceptional 10.0
Outstanding service was provided
Teck Koon, sgRomance trip
Good 6.0
easy to access is next to mrt station .
easy to travel if you going to luohu railway station or taking a train to hong kong .
TAN, sgTrip with friends
Very Good 8.0
It was comfortable and fairly convenient to the metro.
Josephine, sgFamily trip
Good 6.0
Not same caliber as the rest of Shanghri-La hotels
I have stayed at various Shang-la in Asia, and always considered this hotel as class A luxury. However, this was my first time staying at shangri-la in Shenzhen,. The hotel was in a great location near the train station, very convenient to get around (specially for business) and the service was good, but I was not impressed with the hotel because it did not feel at the same caliber as the rest of Shangri-la hotels. Overall all it looked old and tired from the 60’s. The hair dryer was the kind that you get at cheap motels. The buffet breakfast and dinner were ok!
Jackline, us2 night business trip
Very Good 8.0
Great location for shopping
Shangri-La is a nice hotel that is in close proximity to Louhu station. Makes life pretty easy if you want to travel into Hong Kong (or vice versa) for a day or so. Many foreigners travel here to enjoy the shopping experience of Louhu mall within the train station making this hotel very convenient and within walking distance for people of all ages. Takes less than 5 minutes walk to leave the hotel foyer and arrive at your shopping destination. Having stayed here many times over the last decade, the hotel is starting to get a little tired throughout the accomodation side of things. Could do with a facelift to return it to a genuine 5 star hotel. Foyer/lobby and other common areas are all still presented beautifully and are clean and showcase the hotels full potential. Food is always of a high standard and the breakfast caters for many nationalities including many western and Indian dishes. Overall if you are in and out of Shenzhen for a day or two and the you won’t be “living” in your room then this hotel should tick all your boxes.
Damian, auOther trip

Shangri-la Hotel, Shenzhen

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