Hotel Nikko Guam

Photo gallery for Hotel Nikko Guam

Primary image
On the beach, white sand, beach umbrellas, beach towels
On the beach, white sand, beach umbrellas, beach towels
Waterslide
Balcony

Overview of Hotel Nikko Guam

VIP Access

Hotel Nikko Guam

4.0 star property
Beachfront hotel in Tumon with spa, beach bar

8.0/10 Very good

1,001 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Non-smoking
  • Air conditioning
  • Refrigerator
Map
P.O. Box 12819 Tamuning, 1355, Tamuning, NRV, 96931
Main amenities
  • Daily housekeeping
  • On the beach
  • 3 restaurants and 2 bars/lounges
  • Full-service spa
  • 3 outdoor pools
  • Breakfast available
  • Beach umbrellas
  • Beach towels
  • Children's pool
  • Waterslide
  • Beach bar
  • Pool bar
For families
  • Free cots/infant beds
  • Children's pool
  • Playground on site
  • Fridge
  • Private bathroom
  • Cable/satellite TV service
Cleaning & safety
  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • In Tumon
  • Tumon Beach - 1 min drive
  • Guam Premier Outlets - 12 min drive

Getting around

  • Barrigada - A.B. Won Pat International Airport (GUM) - 11 min drive

About this property

Hotel Nikko Guam

At Hotel Nikko Guam, you can spend time at the beach enjoying beach umbrellas, volleyball and beachside drinks, plus you'll have access to on-site snorkelling. 3 outdoor pools provide a splash of fun, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, facials and aromatherapy. Magellan, one of 3 restaurants, serves international cuisine and is open for breakfast, lunch and dinner. Other highlights at this upmarket hotel include 2 bars/lounges, a poolside bar and a children's pool. Fellow travellers say good things about the helpful staff and family-friendly amenities.

Languages

English, Japanese, Korean, Russian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch and dinner
This information is provided by our partners.

At a glance

Hotel size

  • 460 rooms
  • Arranged over 16 floors

Arriving/Leaving

  • Check-in time from 3 PM until 5 AM
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 7 AM–10 AM
  • 3 restaurants
  • 2 bars/lounges
  • Beach bar
  • Poolside bar
  • Coffee shop
  • BBQs

Travelling with children

  • Children's pool
  • Water slide
  • Playground
  • Bed rails

What to do

  • On the beach
  • Yoga classes
  • Beach volleyball
  • Snorkelling

Working away

  • Meeting rooms
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Beach towels
  • Beach umbrellas
  • Water sports equipment

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • 3 outdoor pools
  • Full-service spa
  • Water slide

Accessibility

  • Lift
  • In-room accessibility
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Grab bar near toilet

Languages

  • English
  • Japanese
  • Korean
  • Russian

Room amenities

Be entertained

  • Television
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Electric kettle
  • Slippers

Sleep well

  • Alarm clock
  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Electronic bidet
  • Free toiletries
  • Hairdryer

Stay connected

  • Free WiFi
  • Phone

Food and drink

  • Fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Spa Ayualam. Services include deep-tissue massages, hot stone massages, facials and detox wraps. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a spa tub.

The spa is open daily. Guests under 15 years old are not allowed in the spa.

Dining

Magellan – This buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
Benkay – This restaurant specialises in Japanese cuisine and serves breakfast, lunch and dinner.
Toh-Lee – This restaurant specialises in Chinese cuisine and serves lunch and dinner.

Fees & policies

Refundable deposits

  • Deposit: USD 100 per stay

Optional extras

  • Full breakfast is offered for an extra charge of USD 38.50 for adults and USD 30 for children (approximately)

Renovations and closures

The following facilities are closed on Monday and Tuesday:
  • Restaurant

Children & extra beds

  • Rollaway beds are available for USD 60.0 per day

Pool, spa, & gym (if applicable)

  • Guests under 15 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Individually wrapped food options are available for breakfast, lunch and dinner.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Policies

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards and cash.

Children under 12 booked in breakfast included rate plans do not receive a breakfast voucher if sharing existing bedding.

Also known as

Hotel Nikko Guam Tamuning
Hotel Nikko Guam
Nikko Guam Tamuning
Nikko Guam
Hotel Nikko Guam Hotel
Hotel Nikko Guam Tamuning
Hotel Nikko Guam Hotel Tamuning

Frequently asked questions

Overall score and ratings

8.0

Very good

7.7/10

Cleanliness

8.1/10

Staff & service

7.5/10

Amenities

7.6/10

Property conditions & facilities

8.1/10

Eco-friendliness

6/10 Good

My 4 years old charge for breakfast but clearly select “included with child”
Jaeger, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Angelica, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Earl, 4-night business trip
Verified Hotels.com guest review

10/10 Exceptional

It was really nice!
Christine, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Francisco, 2-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Kenneth, 2-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Nikko was horrible and then it was fantastic! Two things can never be beat—amazing staff and amazing surroundings. Nikko is one of the first resort hotels built on Guam and has been operating for longer than I can remember (at least 30 years), I decided on the Nikko for a 3 day, 2 night staycation with my family. The check-in experience was not the best. It took an hour to get into our room (a triple bed option). The first room was a nightmare. It was in one of the older sections which probably didn’t see a single guest over the 2 yrs that we’ve been in the ongoing COVID state of emergency. Here is where Nikko shines. The hotel, like many other places on island, is suffering from the lack of tourism—the primary industry for the island. Despite staff shortage, the handful of workers there, from the front desk manager Rommel, to the housekeeping folks, to the life guards, to the restaurant staff—they went out of their way to hospitable. Their outstanding service will always standout in our minds as one of the best that we’ve experienced…and we’ve traveled to many, many places. We were given a different room and finally got settled 2 hours later. The views from every angle of our room was AMAZING! Also, no mold in the new room😬. Note—the new pool hours is 9-5 every day. This was a bummer since we didn’t get to use the pool on our first day. The beach was paradise. Definitely worth every penny and every trouble on check in.
Rachel, 2-night family trip
Verified Expedia guest review

6/10 Good

Anthony, 1-night trip
Verified Expedia guest review

2/10 Poor

Bad communication from the lifeguards to the front desk. Hotel was fine, staff was clueless on so many items.
Ed, 4-night family trip
Verified Expedia guest review

8/10 Very good

Overall experience is good but the hotel condition is slightly old. Need a renovation.
Wing Sze, 3-night trip with friends
Verified Expedia guest review