El Cid El Moro Beach Hotel

Photo gallery for El Cid El Moro Beach Hotel

Primary image
On the beach
On the beach
On the beach
Outdoor pool

Overview of El Cid El Moro Beach Hotel

El Cid El Moro Beach Hotel

3.5 star property
Zona Dorada beachfront resort with 3 restaurants, outdoor pool

7.8/10 Good

638 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Internet access
  • Airport transfer
  • Gym
  • Non-smoking
Map
Av Camaron Sabalo s/n, Mazatlán, SIN, 82110
Main amenities
  • Daily housekeeping
  • On the beach
  • 3 restaurants and bar/lounge
  • Outdoor pool
  • WiFi in the lobby
  • Free area shuttle
  • Fitness centre
  • Valet parking
  • Self parking
  • Children's pool
  • Spa tub
  • Pool bar
Feel at home
  • Cots/infant beds (surcharge)
  • Supervised childcare (surcharge)
  • Children's pool
  • Playground on site
  • Children's club (surcharge)
  • Private bathroom
Cleaning & safety
  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • In Zona Dorada
  • The Mazatlan Malecón - 7 min drive
  • Mazatlan Aquarium - 13 min drive
  • Plaza Machado - 21 min drive
  • Olas Altas Beach - 21 min drive

Getting around

  • Mazatlan, Sinaloa (MZT-General Rafael Buelna Intl.) - 38 min drive
  • Free local area shuttle
  • Airport shuttle (surcharge)

About this property

El Cid El Moro Beach Hotel

El Cid El Moro Beach Hotel is a great choice for your beach stay in Mazatlán, putting you near activities such as scuba-diving, snorkelling and parasailing. The outdoor pool provides fun for everyone, and guests can also take advantage of a fitness centre and a hot tub. La Concha, one of 3 restaurants, offers ocean views and serves breakfast, lunch and dinner. A poolside bar, a children's pool and a snack bar/deli are other highlights. Fellow travellers say good things about the pool and helpful staff.

All-inclusive

All-inclusive room rates at El Cid El Moro Beach Hotel are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals and snacks included
Meals and beverages at companion properties

Activities and facilities/equipment

All land activities and use of recreational facilities and equipment are included.

Land activities

Fitness facilities

Entertainment

On-site live performances

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 294 units
  • Arranged over 28 floors

Arriving/Leaving

  • Check-in time from 4:00 PM until 11:30 PM
  • Minimum check-in age – 21
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • Supervised childcare*
  • Children's club*

Pets

  • Pets not allowed

Internet

  • WiFi in public areas*
  • Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)) in rooms*

Parking

  • On-site self-parking (MXN 50 per day)
  • On-site valet parking (MXN 50 per day)
  • Wheelchair-accessible parking on site

Transfers

  • Airport shuttle*

Off-site

  • Free area shuttle

Other information

  • Smoke-free property

Property amenities

Food and drink

  • 3 restaurants
  • Bar/lounge
  • Poolside bar
  • Swim-up bar
  • Coffee shop
  • Room service
  • Snack bar/deli

Travelling with children

  • Children's club (surcharge)
  • Children's pool
  • Free local shuttle
  • Playground
  • Supervised childcare (surcharge)

What to do

  • On the beach
  • Tennis
  • Fitness classes
  • Volleyball
  • Shopping
  • Golfing nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Parasailing nearby
  • Scuba-diving nearby
  • Scooter/moped hire nearby

Working away

  • Business centre
  • Meeting rooms
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness centre
  • 27 holes of golf
  • An outdoor pool
  • Hot tub

Accessibility

  • Lift
  • In-room accessibility
  • Wheelchair-accessible parking

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Coffee/tea maker
  • Iron/ironing board (on request)

Sleep well

  • Blackout curtains
  • Cot/infant bed (surcharge)
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Wireless Internet access (surcharge) (speed of 100+ Mbps (good for 1–2 people or up to 6 devices))

More

  • Daily housekeeping
  • In-room safe

Special features

All-inclusive

All-inclusive room rates at El Cid El Moro Beach Hotel are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals and snacks included
Meals and beverages at companion properties

Activities and facilities/equipment

All land activities and use of recreational facilities and equipment are included.

Land activities

Fitness facilities

Entertainment

On-site live performances

Dining

La Concha – Overlooking the ocean, this restaurant serves breakfast, lunch, dinner and light fare. Guests can enjoy al fresco dining (weather permitting).
La Conchita – This poolside bar only serves light fare.

Fees & policies

Optional extras

  • WiFi is available in guest rooms for MXN 200 per day (1-device limit, rates may vary)
  • WiFi is available in public areas for MXN 200 (1-device limit, rates may vary)
  • Airport shuttle service is offered for an extra charge

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Supervised childcare is available for an extra charge
  • Cots/infant beds are available for MXN 150.0 per night
  • Rollaway beds are available for MXN 150.0 per night
  • Children's club access is available for an extra charge

Parking

  • Self-parking costs MXN 50 per day
  • Valet parking costs MXN 50 per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Policies

Guests can rest easy knowing that there's a smoke detector on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

Also known as

El Cid El Moro Beach Hotel Mazatlan
El Cid El Moro Beach Hotel
El Cid El Moro Beach Mazatlan
El Cid El Moro Beach
El Moro Tower El Cid Mazatlan
El Cid Moro Beach Hotel
El Moro Tower El Cid Mazatlan
El Cid El Moro Beach Mazatlan
El Cid El Moro Beach Hotel Resort
El Cid El Moro Beach Hotel Mazatlán
El Cid El Moro Beach Hotel Resort Mazatlán

Frequently asked questions

Overall score and ratings

7.8

Good

8.2/10

Cleanliness

8.1/10

Staff & service

7.5/10

Amenities

7.7/10

Property conditions & facilities

7.6/10

Eco-friendliness

8/10 Very good

When we arrived, they told us that our rooms (2) were not available which we had already paid for. They tried to put us in a room with 2 rooms, but when we got to the room, the living room was considered a room. When we complained, they gave us our original room. Why tell us our rooms were unavailable.
Maria, 5-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Great family resort staff friendly and rooms are well kept & nice views
Liliana, 5-night family trip
Verified Expedia guest review

6/10 Good

LUz, 7-night trip
Verified Expedia guest review

2/10 Poor

The hotel runs like a prison Everyone has a color you get one towel you get penalized for losing your towel snd card. No one can enter to come see you at the hotel. My niece came by to dine with us and they refused her entry. Our key cards were blocked a few times. Broken and dirty stuff in room. Very old outdated building and the microwave was broken. Staff was nice but it feels tooo strict and I will never stay here ever again.
Monica, 2-night family trip
Verified Expedia guest review

8/10 Very good

All good
Cornelius, 5-night family trip
Verified Expedia guest review

10/10 Exceptional

Marco, 2-night trip
Verified Expedia guest review

6/10 Good

Elite personal so welcoming and nice. I didn't like to buffet you always have same menu every day. Staff not very attentive and would always ignore us.
veronica, 4-night family trip
Verified Orbitz guest review

10/10 Exceptional

Jacqueline, 5-night trip
Verified Expedia guest review

2/10 Poor

That all inclusive doesn’t mean all inclusive. There are different levels to the all inclusive and if you don’t have the elite you don’t get too much.
Guillermo, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

Our room was so beautiful. We had a ocean side view. The staff was super friendly and right on top of things. There's alot of construction going around so it got sort of noisy at times
Becca, 1-night family trip
Verified Expedia guest review