The Mandala Suites Berlin

the location is amazing, 100 metter from subway, walking distance anywhere. good location for shopping.nice breakfast ,small but high quality.the broblem is the room- they have only big bad and if you come with a friend you have to share the bad with him.what kind of hotel dont have option for 2 small bads??? the room is really big and nice .the reception is not working 24/7 and sometimes there is no one to talk with iof yoyu need help.they have an attitude in the reception and the welcome we got was so cold- we arrived at 1130 ...and they ask us why we came early.thats not the way for a warm welcome...you can be nice even if the room is not ready...

revisit of the mandala suite. last visit was superb. quality of apartment this time was as expected. no surprise. location was very good and convenient. housekeeping was not good though. trash bin was not working with the hinge for 3 days without anyone try to fix it. had to pull trash bin with my hands. dishes were put into dishwasher without cleaning. never happened with other hotel apartments i stayed before. i even spotted the hand towel in toilet came with yellow stain. i wonder if any proper housekeeping training was offered.

Was rather mediocre. No basic things like - 24 hours reception, ironing board was in some remote corner on -1 floor, no room service. Was a good sized room and well kept but could do with better service overall

It is very well located, close to checkpoint Charlie. It was not really quite what I was looking for and for that I have to blame hotels.com for not making it clear what I was booking. I was on a holiday to Berlin with my wife and I think the mandala suites are more suited for business and the hotels.com didn’t quite make that clear enough otherwise I would’ve booked somewhere else. Nevertheless it was comfortable and well maintained although the bath enamel was broken and whilst the reception staff were polite, one of then managed to directors to a recommended restaurant by him that has actually been close for a year, so much for local knowledge! Don’t get me wrong we enjoyed our stay and it was comfortable and clean and Amenities were good. But it’s the little things like the same receptionist staring at us while we are bringing our luggage up the stairs to him and just staying at his desk and offering to help. Can I suggest to hotels.com when people book with you you make it clear if the accommodation is more appropriate for business people rather than couples? You didn’t make that clear and I would’ve Chosen somewhere else if you had. The mandala suites is fine, but I may not use hotels.com again

Booked a room with a balcony and the tiny patio was about a 5 foot oval with 2 feet at the widest. The furniture was outdated, the tv tiny, not enough English speaking cable channels. The maid took the towels, even though we hung them up for reuse, and it took almost an hour and 2 phone calls to get towels.

very clean very spacious great location

Very comfortable stay and superb location. The staff at the front desk is very friendly and helpful. Meet and clean apartments.

Fantastic place to stay, comfortable, clean and great local restaurants and bars. Staff very helpful and friendly. Bonus, free laundry facilities.

Instalações modernas. Apto amplo e bem equipado com sala e cozinha. Ótima localização. Funcionários da recepção muito gentis. Viajamos para um fim de semana em Praga e eles permitiram q deixássemos nossas malas guardarás por 3 dias no hotel. Este tipo de gentileza faz a diferença. Super indico!!!

Great stay. Spacious room. Loved the balcony and all the light. Has laundry and all the essentials for a long vaykay. The neighborhood is a bit dead at night and not as centrally located as I thought. Also, at night, a bunch of creepy crawlies appeared out of nowhere in the room, but otherwise, a very clean and comfortable stay.