The Mandala Suites Berlin

Comfy rooms. Good simple gym with nice views of West Berlin. Breakfast was great!

The actual space was large and spacious but the problems soon began. No where do they tell you that your Internet usage is limited to three devices. Well, with an laptop, IPAD and phone per person, that was a problem. We could not figure out why we could not get Wifi without repeatedly calling Reception. The Internet was also low quality with it dropping off quite a bit. The phone reception on my cell was not good either. Since I was working and had to be part of a Mediation by phone, it was all a problem. When we arrived in late May, the room was 85 degrees because it was a hot day, I was informed that air conditioning had not gone on yet for the season......they suggested a fan, it took over 24 hours to arrive and the room was hot and stuffy even with all the windows open. Laundry - went down 4 times over 8 hours before a machine was available. Reception listened to my complaints but nothing really happened on a timely basis. Between the various issues, I wasted a good 4 hours trying to deal with the issues. The rooms are good but management needs to work on customer satisfaction at their rates, our last night was $349/night. It appears this hotel is aiming at business extended stay travelers; they need to then accomodate them.

Large, clean room with comfortable bed, balcony, kitchenette, and large bathtub. Very central location for all the major tourist sites. Desk staff were very courteous and accommodating, but are not present 24 hours, which is my only criticism (and a very minor one).

This was my second stay and I would come back again. Good kitchen, great shower, lovely amenities, nice breakfast room. The only downside is there isn't anywhere comfortable to sit (in the apartment) other than on the bed, if you are more than one person. One armchair in the corner doesn't really work and when it is freezing outside, you're not exactly going to sit there.

It was wonderful place