The Windhoek Luxury Suites

3.5 star property
3.5-star guesthouse with 3 restaurants, near Heinitzburg Castle

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The Windhoek Luxury Suites

Photo gallery for The Windhoek Luxury Suites

Exterior
Balcony
Double Room
3 restaurants, breakfast, lunch served; local and international cuisine
Shower, free toiletries, towels, soap

Overview of The Windhoek Luxury Suites

9.4 out of 10 Exceptional
9.4/10 Exceptional

Property highlights

  • Pool
  • Free breakfast
  • Free parking
  • Free WiFi
  • Restaurant
  • Connecting rooms available
Map
Corner of Hebenstreit str & Josephwood, Klein Windhoek, Windhoek, Windhoek
Main amenities
  • Daily housekeeping
  • 3 restaurants and bar/lounge
  • Outdoor pool
  • Room service
  • Coffee shop/cafe
  • Terrace
  • Air conditioning
  • Garden
  • Front desk safe
  • Laundry service
  • Self-serve laundry
  • Multilingual staff
Feel at home
  • Connecting/adjoining rooms available
  • Premium TV channels
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities

Room options

Double Room

  • Sleeps 2
  • 1 Queen Bed

About this area

Getting around

  • Windhoek (ERS-Eros) - 13 min drive
  • Windhoek (WDH-Hosea Kutako) - 33 min drive

Restaurants

  • Sicilia Restaurant - 2 min drive
  • The Wine Bar - 3 min drive
  • The Stellenbosch Wine Bar And Bistro - 2 min walk
  • Mugg & Bean - 3 min drive
  • Ekipa Restaurant - 2 min drive

About this property

The Windhoek Luxury Suites

A great choice for a stay in Windhoek, The Windhoek Luxury Suites is only 4 mi (6.4 km) from the airport. After splashing around at the outdoor pool, you can grab a bite to eat at one of the 3 restaurants or unwind with a drink at the bar/lounge. Other highlights include a terrace and a garden.

Languages

Afrikaans, English, German

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
The property is disinfected using an electrostatic spray
Sheets and towels are washed at 60°C or hotter
Guest accommodation is sealed after cleaning

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Guest accommodations are accessible via mobile device
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 40 rooms

Arriving/Leaving

  • Check-in time from 2:00 PM until 7:00 PM
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 10:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The front desk is open daily from 7:00 AM - 7:00 PM
  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
  • If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free secured, covered on-site self-parking
  • Wheelchair-accessible parking on site
  • On-site carport

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Free cooked-to-order breakfast 6:30 AM–11:00 AM on weekdays and 7:30 AM–12:30 PM on weekends
  • 3 restaurants
  • Bar/lounge
  • Coffee shop
  • Room service (limited hours)

Services

  • Front desk (limited hours)
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Pool loungers

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • An outdoor pool

Accessibility

  • In-room accessibility (selected rooms)
  • Wheelchair-accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Grab bar near toilet
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

Room amenities

Be entertained

  • Flat-screen television
  • Premium satellite channels

Home comfort

  • Air conditioning
  • Minibar
  • Iron/ironing board (on request)

Sleep well

  • Blackout curtains
  • Bed sheets provided

Freshen up

  • Shower only
  • Free toiletries
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone
  • Electrical adapters/chargers

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Mobile key entry
  • Local maps
  • Restaurant dining guide

Special features

Dining

On-site venue – This restaurant specialises in local and international cuisine and serves breakfast, lunch and dinner.

Fees & policies

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected with electrostatic spray; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; guests can access their rooms with a mobile device; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
This property does not have lifts.
Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on site.
This property accepts credit cards, debit cards and cash.

Also known as

The Windhoek Suites Windhoek
The Windhoek Luxury Suites Windhoek
The Windhoek Luxury Suites Guesthouse
The Windhoek Luxury Suites Guesthouse Windhoek

Frequently asked questions

Does The Windhoek Luxury Suites offer free cancellation for a full refund?
Yes, The Windhoek Luxury Suites does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at The Windhoek Luxury Suites?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at The Windhoek Luxury Suites?
Yes, there's an outdoor pool.
Are pets allowed at The Windhoek Luxury Suites?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at The Windhoek Luxury Suites?
Yes, there's free self parking.
What are the check-in and check-out times at The Windhoek Luxury Suites?
You can check in from 2:00 PM - 7:00 PM. Check-out time is 10:00 AM. Contactless social distancing and check-out are available.
Is there an on-site casino at The Windhoek Luxury Suites?
No, this guest house doesn't have a casino, but Avani Windhoek Hotel & Casino (2-min drive) and Plaza Casino (3-min drive) are both nearby.
What is there to do at The Windhoek Luxury Suites and nearby?
The Windhoek Luxury Suites has an outdoor pool and a garden.
Are there restaurants at or near The Windhoek Luxury Suites?
Yes, there are 3 on-site restaurants, featuring local and international cuisine.
What's the area around The Windhoek Luxury Suites like?
The Windhoek Luxury Suites is a short 19-minute walk from NamibRand Nature Reserve and 19 minutes' walk from Katutura Township.

Reviews

9.4

Exceptional

9.6/10

Cleanliness

9.6/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Very good

1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Pleasant one night stay.
Quick check in. Room was very comfortable with everything that we needed. Very good lighting and plenty of charging points. Very safe area and breakfast just across the road.
Gordon, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Verified Expedia guest review

10/10 Exceptional

Lovely apartment style hotel. Airport pickup easy to arrange and driver was waiting for us in arrivals. Rooms are clean and modern. Fast Internet, good showers, clean room. Restaurant across the street was great for dinner and breakfast. In a nice neighborhood.. would recommend for a landing pad before or after safari.
Catherine, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Unangoni, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Best in Windhoek
New, clean, fresh, luxury finishes. Great shower. friendly staff.
Herman, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Very nice room in a great area. Breakfast was fantastic.
Mark, 1-night romance trip
Verified Orbitz guest review

4/10 Fair

over-priced, small rooms, no bathroom privacy.
Frederick, 1-night trip
Verified Expedia guest review

10/10 Exceptional

A very well put together establishment! Good proximity to all necessities
brett, 3-night business trip
Verified Hotels.com guest review

8/10 Very good

JOHN, 1-night trip
Verified Travelocity guest review