Important: This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book.

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All properties in Tempe, Arizona, United States of America
1 room, 2 adults

Hotel Tempe/Phoenix Airport InnSuites at the Mall

3-star3 stars
1651 W Baseline Rd, Tempe, AZ, 85283, United States of America

3-star hotel with outdoor pool, near Arizona Mills Mall
  • Free WiFi and free parking
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

Arizona may have travel restrictions in place due to COVID-19. 

  • This place looked so nice from the online pictures. Once I got there, the room was filthy…Dec 8, 2020
  • The hotel is old and definitely needs remodeling. The conditions are run down and repairs…Dec 5, 2020

Hotel Tempe/Phoenix Airport InnSuites at the Mall

  • Executive Suite, 1 King Bed with Sofa bed
  • Executive Suite, 1 Bedroom
  • Studio, 2 Queen Beds
  • Studio, 1 King Bed with Sofa bed
  • Single Room

What’s around Hotel Tempe/Phoenix Airport InnSuites at the Mall

Landmarks

  • Arizona Mills Mall - 5 min walk
  • Sea Life Aquarium - 12 min walk
  • LEGOLAND Discovery Center Arizona - 13 min walk
  • Oasis Water Park - 14 min walk
  • Kiwanis Park - 25 min walk
  • Diablo Stadium - 2.5 mi / 4 km
  • Mill Avenue District - 4.4 mi / 7 km
  • Tempe Beach Park - 4.9 mi / 7.8 km

Getting around

  • Sky Harbor Intl. Airport (PHX) - 10 min drive
  • Chandler, AZ (CHD-Chandler Municipal) - 19 min drive
  • Mesa, AZ (MSC-Falcon Field Municipal) - 23 min drive
  • Scottsdale, AZ (SCF) - 28 min drive
  • Phoenix - Mesa Gateway Airport (AZA) - 28 min drive
  • Phoenix, AZ (DVT-Phoenix Deer Valley) - 33 min drive

At a glance

Key facts

Hotel size

  • This hotel has 160 rooms
  • This hotel is arranged over 2 floors

Arriving/leaving

  • Check-in time 4:00 PM-midnight
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Arizona may have travel restrictions in place due to COVID-19.
This property doesn't offer after-hours check-in. If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • Up to 2 children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed (dogs and cats only)*

  • Smoking rooms only*

  • 2 per room (up to 20 lbs)

  • Pets must be supervised

  • Food and water bowls available

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transport

Parking

  • Free onsite self parking

  • Wheelchair-accessible parking on site

Payment types at the property

* See small print for additional details or extra charges

In the hotel

Food and drink
  • Room service (during limited hours)
  • Coffee/tea in a common area
  • Barbecue grills
Things to do
  • Outdoor pool
  • Fitness facilities
  • Spa tub
  • Golf lessons available nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Use of nearby fitness center (discount)
Working away
  • 24-hour business center
  • Conference space
  • Conference space size (feet) - 1500
  • Conference space size (meters) - 139
  • One meeting room
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 5
  • Year Built - 1983
  • Safe-deposit box at front desk
  • Designated smoking areas (fines apply)
  • Rooftop terrace
  • Picnic area
  • Terrace
  • Fireplace in lobby
Accessibility
  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
Languages Spoken
  • English
  • Spanish

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Pillowtop mattress
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Premium TV channels
Stay connected
  • Desk
  • Free WiFi
  • Free international calls
Food and drink
  • Microwave
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Hotel Tempe/Phoenix Airport InnSuites at the Mall’s small print

Also known as

  • Hotel Tempe Phoenix Airport InnSuites Mall
  • Hotel Tempe/Phoenix Airport InnSuites at the Mall Tempe
  • Hotel Tempe/Phoenix Airport InnSuites at the Mall Hotel Tempe
  • InnSuites
  • InnSuites Hotel
  • Tempe Phoenix Airport InnSuites Mall
  • Hotel Tempe/Phoenix Airport InnSuites Mall
  • Hotel Tempe/Phoenix InnSuites Mall
  • Tempe/Phoenix Airport InnSuites Mall
  • Tempe/Phoenix InnSuites Mall
  • Hotel Tempe/Phoenix Airport InnSuites at the Mall Hotel

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

This property does not have elevators.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place and a shield is in place between staff and guests in main contact areas.

Individually-wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 72 hours between bookings.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards. Cash is not accepted.

Mandatory fees

Deposit: USD 200 per accommodation, per stay

Optional extras

Rollaway beds are available for USD 20.0 per night

Pets are allowed for an extra charge of USD 10.00 per accommodation, per night

Service animals exempt from fees

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Hotel Tempe/Phoenix Airport InnSuites at the Mall

  • Does Hotel Tempe/Phoenix Airport InnSuites at the Mall offer free cancellation for a full refund?
    Yes, Hotel Tempe/Phoenix Airport InnSuites at the Mall does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Hotel Tempe/Phoenix Airport InnSuites at the Mall?
    This property confirms that disinfectant is used to clean the property and social distancing measures are in place. Please note that this information has been provided by our partners.
  • Is parking offered on site at Hotel Tempe/Phoenix Airport InnSuites at the Mall?
    Yes, there's free self parking.
  • Is there a pool at Hotel Tempe/Phoenix Airport InnSuites at the Mall?
    Yes, there's an outdoor pool.
  • Are pets allowed at Hotel Tempe/Phoenix Airport InnSuites at the Mall?
    Yes, cats and dogs are welcome, with a limit of 2 per room and maximum weight of 20 lbs per pet. There's a charge of USD 10.00 per accommodation, per night. Service animals are exempt from fees. Food and water bowls are available.
  • What are the check-in and check-out times at Hotel Tempe/Phoenix Airport InnSuites at the Mall?
    You can check in from 4:00 PM - midnight. Check-out time is 11:00 AM.
  • Are there restaurants at or near Hotel Tempe/Phoenix Airport InnSuites at the Mall?
    Yes. Nearby restaurants include Joe's Crab Shack (4-min walk), Denny's (5-min walk), and Aunt Chilada's (7-min walk).
  • Is there an onsite casino at Hotel Tempe/Phoenix Airport InnSuites at the Mall?
    No, this hotel doesn't have a casino, but Lone Butte Casino (9-min drive) and Casino Arizona (14-min drive) are both nearby.

Recent reviews

Good 6.6 From 1,852 reviews

Very Good 8.0
The room met my needs. It was a bit small but was serviceable. The hotel was close to everything we needed. Staff was helpful and nice.
LANA, us2 night family trip
Exceptional 10.0
Great price and great cleaning service.
Hector, us7 night business trip
Fair 4.0
Run Down with a Super Spreader Event in Full Swing
When I arrived, my suite had been given away. The clerk was only authorized to offer me $4/night off for the difference between a suite and a room. When I berated the booking service, she felt threatened and we had pointed words (no name calling, no banging on counters or plexiglass partition, yet she felt threatened), even though I pointed out my ire was not at her. (Mutual apologies exchanged next morn). Eventually,I was checked in and told that I would not be charged until the manager dealt with the situation in the morning (I was later given a more significant reduction in my rate). However, I was told if I had paid for the room in advance — even though Hotels.com offers me the option not to do so — the suite would have been saved. So much for being a Gold member NINE YEARS IN A ROW. The motel itself is VERY run down. The cement steps are chipped, the stones and all the walkways are stained or have chipped paint, and they are dirty. Between the parking lot and my room, I saw a few overflowing trash cans. Okay, it was night on Friday. My room was near the pool, and the full-on pool party! (repeated the next night). People barbecuing, pool and hot tub filled with people, music blasting. There were 50+ people (no exaggeration, have a pic), NO MASKS! NO SOCIAL DISTANCING! (Was this legal? Definitely NOT safe.) The room, itself, though in need of a paint job and with scratched furniture, was very clean. I am very sure that I was not in danger of covid there.
us4 night trip
Exceptional 10.0
A Great Place to stay!
One of the best I have stayed at in area. It's wonferful!
Barb, us1 night trip with friends
Very Good 8.0
It is a great location. Not sure if service was so bad due to Covid the holiday. You had to request linens and cleaning daily, but didn’t get clean towels daily
Jaime, us5 night family trip
Good 6.0
Ant infestation
My stay was honestly a nightmare the first day I arrived on the property my kitchen already had ants that were crawling on the counter. So I cleaned it up thinking that it would go away. It ended up turning into an infestation of ants all over my kitchen. Had to throw food away due to this. Also wasn't able to leave anything on the counters for more than 10 minutes without ants appearing everywhere I notified the office about the condition and they told me that maintenance would spray. I was there for 5 days and it was never taken care of and just got worse. It was to the point where I had to check out of the room because I was dissatisfied with the hotel. The room size is great but unfortunately they have an ant problem.
Kristen, us2 night family trip
Exceptional 10.0
Luxurious for it's price
For it's price this is a great place to stay. I stayed 4 weeks, as I kept extending my stay since I enjoyed it so much. Management and staff are exceptional. Many little extras. High quality linens and towels. Very spacious. It's a bit older and the furnishings are a bit old, but fine for the price. Great location. Highly recommended.
Mark, us8 night trip
Good 6.0
Poor customer service
Room was nice clean the guy at the front desk was very rude not helpful at all
Marisol, us1 night trip with friends
Very Good 8.0
Great love the space. Just the $200.00 deposit was shocking. Wasn’t an expected fee. So just be prepared to dish that out.
Jose, us2 night trip with friends
Fair 4.0
NEVER AGAIN
Needless to say this was a very short stay. I was just looking for a place to stay overnight and found this cheap place to stay. This place looks nothing like the pictures. I was in a queen suite. I wiped down things With Lysol that I would to touch. The hotel was dirty. The pillows on the bed was half size, the towels were rough, the room had a old smell to it
shaneequa, us1 night trip

Hotel Tempe/Phoenix Airport InnSuites at the Mall