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1 room, 2 adults

Steigenberger Hotel Hamburg

5-starHotelstars Union assigns an official star rating for properties in Germany. This property is rated 5 star Superior and is displayed on this page as 5.0 stars.
Great for familiesThis property has good facilities for families.
Heiligengeistbruecke 4, Hamburg, HH, 20459, Germany

Luxury hotel with 2 restaurants, connected to the airport, near Neuer Wall
  • Free WiFi
  • Collect nightsYou can collect Hotels.com™ Rewards nights here
Location
Great location
Service
Fantastic service
Breakfast
Tasty breakfast
WiFi
Complaints about WiFi

Steigenberger Hotel Hamburg

from €116
  • Standard Room (Zimmer)
  • Superior Room (Zimmer)
  • Superior Suite
  • Junior Suite
  • Deluxe Room (Zimmer)

What’s around Steigenberger Hotel Hamburg

Top spots nearby

Recommended by this property

  • Bleichenhof-Passage Hamburg (3-minute walk)
  • Neuer Wall (3-minute walk)
  • St. Nikolai Church (3-minute walk)
  • St. Michaelis Church (5-minute walk)
  • Hamburg City Hall (5-minute walk)
  • Miniatur Wunderland (6-minute walk)
  • Elbe Philharmonic Hall (8-minute walk)
  • Hamburger Dom (11-minute walk)
  • St. Pauli Piers (11-minute walk)

Getting around

  • Hamburg (HAM) - 28 min drive
  • Hamburg Dammtor Station - 17 min walk
  • Hamburg Central Station - 19 min walk
  • Sternschanze Station - 9 min drive
  • Stadthausbrücke S-Bahn - 1 min walk
  • Rodingsmarkt U-Bahn - 2 min walk
  • Rathaus U-Bahn - 8 min walk

At a glance

Key facts

Hotel size

  • This hotel has 233 rooms
  • This hotel is arranged over 7 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is noon
  • Express check-out

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID required

Travelling with others

Children

  • Babysitting/childcare *

Pets

  • Pets allowed (dogs only) *

Internet

  • Free WiFi in public areas

  • Free WiFi and wired Internet access in rooms

Transport

Parking

  • Self parking *

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast on weekends (surcharge)
  • 2 restaurants
  • Bar/lounge
  • 24-hour room service
Things to do
  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Sailing nearby
Working away
  • 24-hour business center
  • Meeting rooms
  • Conference space size (feet) - 431
  • Conference space size (meters) - 40
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Year Built - 1992
  • Elevator
  • Safe-deposit box at front desk
Accessibility
  • In-room accessibility
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
Languages Spoken
  • English
  • German

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Bathrobes
  • Iron/ironing board (on request)
Sleep well
  • Hypo-allergenic bedding available
  • Soundproofed rooms
Freshen up
  • Private bathroom
  • Shower only
  • Hair dryer
Be entertained
  • LCD TV
  • Pay movies
  • Satellite TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Bistro am Fleet - Overlooking the garden, this bistro specializes in Mediterranean cuisine and serves lunch, dinner, and light fare. Guests can enjoy alfresco dining (weather permitting).

Restaurant am Fleet - This restaurant serves breakfast only.

Pianobar - Onsite piano bar.

Steigenberger Hotel Hamburg’s small print

Also known as

  • Hamburg Steigenberger Hotel
  • Steigenberger Hamburg
  • Steigenberger Hotel Hamburg
  • Steigenberger Hamburg Hotel Hamburg
  • Steigenberger
  • Steigenberger Hamburg Hamburg
  • Steigenberger Hotel Hamburg Hotel
  • Steigenberger Hotel Hamburg Hamburg
  • Steigenberger Hotel Hamburg Hotel Hamburg

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • A city tax is imposed by the city of Hamburg. Business travelers with proof of business-related travel are exempt from this tax. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 4.00 per person, per night

Optional extras

Self parking costs EUR 26.00 per day with in/out privileges

Rollaway beds are available for EUR 45 per night

Buffet breakfast is offered for an extra charge of EUR 29.00 per person (approximately)

Babysitting/childcare is available for an extra charge

Pets are allowed for an extra charge of EUR 25 per pet, per day

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

Recent reviews

Fabulous 8.6 From 1,291 reviews

Very Good 8.0
Service needs improving; great location
Wile the location and the comfort of he rooms is excellent, we had a bad experience with the wait staff in the dining room: Uninterested, late in coming to the table, they did not clearly explain that we could not order from the menu since it was buffet night. We asked for a bottle of water right away (on a ery hot day) it did not come; we had to find the waitress, she neither apologized nor fulfilled our request, but sent someone else. I hope this was just a bad night and not the standard...
TRAUTE, ie2 night romance trip
Very Good 8.0
Hotel and devices etc. Was perfect except for AC in the room was not working perfectly. As a 5 stars hotel which I doubt there was no swimming pool in the hotel
waheed, ie2 night family trip
Exceptional 10.0
Good value 5 star in centre of city
Solid value for money business 5 star hotel Decor somewhat spartan Staff very well trained and motivated
Greg, ie1 night business trip
Very Good 8.0
Ok, but old and really used
Should be high end but the beds a really used and the pillows are very old and not comfortable. The noise from the Subway/Trains are bothering at night a lot. I sleep in others Hotels much more better....The Bathroom and Bedroom like 1990´s style.
Michael, us1 night family trip
Very Good 8.0
Absolutely wonderful trip. The welcoming from the front office staff was outstanding. Food extremely great. The only areas that put a average rating was the temperature in the room. Unbearable hot. Could not control the temperature and very hard to get sleep
John, us4 night business trip

Steigenberger Hotel Hamburg

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