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Crowne Plaza Melbourne, an IHG Hotel

Photo gallery for Crowne Plaza Melbourne, an IHG Hotel

Exterior
Outdoor pool, free pool cabanas, pool loungers
View from room
Suite, 1 Bedroom (City River View) | Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk

Overview of Crowne Plaza Melbourne, an IHG Hotel

Crowne Plaza Melbourne, an IHG Hotel

4.5 star property
Luxury hotel with outdoor pool, near Melbourne Convention and Exhibition Centre

8.4/10 Very good

1,002 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Free WiFi
  • Gym
  • Air conditioning
  • Refrigerator
Map
1-5 Spencer Street, Docklands, VIC, 3008

Guests rated this location 9.0/10 - Wonderful

Main amenities
  • 10 meeting rooms
  • 24-hour fitness centre
  • Breakfast available
  • Coffee shop/cafe
  • Conference centre
  • Daily housekeeping
  • Limo/town car service
  • Outdoor pool
  • Restaurants and bar/lounge
  • Room service
  • Self parking
  • Terrace
For families
  • Connecting/adjoining rooms available
  • Free cots/infant beds
  • Fridge
  • Premium TV channels
  • Private bathroom
  • Terrace

Room options

About this area

What's nearby

  • In Docklands
  • Melbourne Convention and Exhibition Centre - 2 min walk
  • Crown Casino - 3 min walk
  • Collins Street - 5 min walk
  • Melbourne Central - 23 min walk
  • Queen Victoria Market - 24 min walk
  • Melbourne Cricket Ground - 36 min walk
  • SEA LIFE Melbourne - 4 min drive
  • Marvel Stadium - 1 min drive
  • Bourke Street Mall - 4 min drive
  • Princess Theatre - 10 min drive

Getting around

  • Melbourne, VIC (MEB-Essendon) - 21 min drive
  • Melbourne Airport (MEL) - 25 min drive
  • Melbourne, VIC (AVV-Avalon) - 43 min drive
  • Spencer Street Station - 8 min walk
  • Showgrounds Station - 8 min drive
  • Flinders Street Station - 16 min walk
  • Flagstaff Station - 18 min walk
  • Melbourne Central Station - 25 min walk
  • North Melbourne Station - 28 min walk

Restaurants

  • The Merrywell - 3 min walk
  • Crown Food Court - 4 min walk
  • Lucky Chan - 4 min walk
  • San Antone by Bludso's BBQ - 4 min walk
  • Domino's Pizza - 3 min walk
Map

About this property

Crowne Plaza Melbourne, an IHG Hotel

Crowne Plaza Melbourne, an IHG Hotel puts you 0.1 mi (0.2 km) from Melbourne Convention and Exhibition Centre and 0.2 mi (0.3 km) from Crown Casino. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Yugo Restaurant, which serves international cuisine and is open for breakfast and dinner. This luxurious hotel also features a bar/lounge, a 24-hour fitness centre and a fitness centre. Fellow travellers say great things about the comfortable guest rooms and access to public transport.

Languages

Chinese (Mandarin), English, Hindi, Spanish, Thai

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
The property is disinfected using an electrostatic spray
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of Clean Promise (IHG)
Follows the industry cleaning and disinfection practices of Ecolab (third-party expert - Global)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available.

Safety measures

Temperature checks available for guests
Masks available
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 432 rooms
  • Arranged over 10 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until 6:00 AM
  • Express check-out available
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation
  • Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
  • Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • On-site self-parking (AUD 17 per night; includes in/out privileges)
  • Off-site parking within 984 ft (AUD 17 per night); discounts available

Other information

  • Designated smoking area (fines apply)

Property amenities

Food and drink

  • Full breakfast (surcharge) 6:30 AM–10:00 AM on weekdays and 7:00 AM–noon on weekends
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Room service (limited hours)
  • Snack bar/deli

What to do

  • Bike rentals nearby

Working away

  • 10 meeting rooms
  • Co-working spaces
  • Conference centre

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Free pool cabanas
  • Limo or town car service
  • Luggage storage
  • Multilingual staff
  • On-site car hire
  • Pool loungers
  • Porter/bellhop
  • Tour/ticket assistance
  • Umbrellas

Facilities

  • 1 building/tower
  • 24-hour fitness centre
  • An outdoor pool
  • Safe-deposit box at front desk
  • Terrace

Accessibility

  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Lift
  • Roll-in shower (selected rooms)
  • Step-free path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Languages

  • Chinese (Mandarin)
  • English
  • Hindi
  • Spanish
  • Thai

Room amenities

Be entertained

  • LCD television
  • Premium TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Dressing gowns and slippers
  • Espresso maker
  • Iron/ironing board
  • Minibar

Sleep well

  • Free cot/infant bed
  • Premium bedding
  • Soundproofed rooms

Freshen up

  • Private bathroom
  • Designer toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Phone

Food and drink

  • Fridge

More

  • Connecting/adjoining rooms available
  • Daily housekeeping
  • In-room safe

Special features

Dining

Yugo Restaurant – This restaurant specialises in international cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.
Dive Bar – This bar specialises in local cuisine and serves dinner and light fare. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.
Pow Wow – This coffee shop serves breakfast, brunch and light fare. Open daily.

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of approximately AUD 38 for adults and AUD 24 for children
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Credit card charges are subject to an extra charge of 1.5 per cent

Children & extra beds

  • Rollaway beds are available for AUD 65.0 per night

Parking

  • Self-parking costs AUD 17 per night with in/out privileges
  • Parking is available nearby and costs AUD 17 per night (984 ft away)

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected with electrostatic spray; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; a shield is in place between staff and guests in main contact areas; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually wrapped food options are available for breakfast.

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (third-party expert - Global).

Policies

<p>The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.</p><p>Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on site.</p> <p>This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).</p><p>Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.</p> <p>This property accepts credit cards, debit cards and cash.</p>

Also known as

Crowne Plaza Melbourne Hotel
Crowne Plaza Melbourne
Melbourne Crowne Plaza
Crowne Plaza Melbourne Hotel Melbourne
Crowne Plaza Melbourne
Crowne Plaza Melbourne, An Ihg
Crowne Plaza Melbourne an IHG Hotel
Crowne Plaza Melbourne, an IHG Hotel Hotel
Crowne Plaza Melbourne, an IHG Hotel Docklands
Crowne Plaza Melbourne, an IHG Hotel Hotel Docklands

Frequently asked questions

Does Crowne Plaza Melbourne, an IHG Hotel offer free cancellation for a full refund?
Yes, Crowne Plaza Melbourne, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Crowne Plaza Melbourne, an IHG Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser and social distancing measures are in place. Please note that this information has been provided by our partners.
Is there a pool at Crowne Plaza Melbourne, an IHG Hotel?
Yes, there's an outdoor pool.
Are pets allowed at Crowne Plaza Melbourne, an IHG Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Crowne Plaza Melbourne, an IHG Hotel?
Yes. Self-parking costs AUD 17 per night.
What are the check-in and check-out times at Crowne Plaza Melbourne, an IHG Hotel?
You can check in from 3:00 PM - 6:00 AM. There's a charge for early check-in (subject to availability). Check-out time is 11 AM. Express check-out and contactless social distancing and check-out are available.
Is there an on-site casino at Crowne Plaza Melbourne, an IHG Hotel?
No, this hotel doesn't have a casino, but Crown Casino (3-min walk) is nearby.
What is there to do at Crowne Plaza Melbourne, an IHG Hotel and nearby?
Have fun during the warmer months with activities nearby such as cycling. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a 24-hour fitness centre.
Are there restaurants at or near Crowne Plaza Melbourne, an IHG Hotel?
Yes, Yugo Restaurant offers international cuisine.
What's the area around Crowne Plaza Melbourne, an IHG Hotel like?
Crowne Plaza Melbourne, an IHG Hotel is located by the river in Docklands, a short 8-minute walk from Spencer Street Station and 3 minutes' walk from Crown Casino. Travellers say that this hotel is in a good location.

Reviews

8.4

Very good

8.9/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.3/10

Property conditions & facilities

8.7/10

Eco-friendliness

Reviews

10/10 Exceptional

Had a wonderful stay, the hotel refurbishment is lovely.
Amanda, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Rogan, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Pretty good spot.
Very nice. Only issues were train noise during the evenings. And the only breakfast they serve is a buffet. But there are breakfast spots a few steps away.
Walt, 4-night trip
Verified Hotels.com guest review

4/10 Fair

Dont bother
Room smelt like someone was smoking in it. Room had dusty shelves, dirty window, stains on furniture.. No kettle. The room felt dirty. Not happy to pay this sort of money to feel like this at the end. Staff at the check in desk quite rude on check out didn't even ask how our stay was. Treated like sheep at the buffet breakfast. Loud and rude cleaning staff. No mini bar. Do not recommend at all. Better options out there for half the price.
chris, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Amazing
The perfect weekend getaway
ROBERT, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Matthew, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Jeffery, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Sheridan, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Perfect & Friendly
Everything was great with this hotel, from the moment I checked in everyone was nice. They give you two bottles of water every day to stay hydrated. Since I was there long term they gave me a gift and a card welcoming me. The free breakfast was great with a lot of options to choose from. Very clean hotel. Very close to tram that allows you to enjoy the city. Def recommend to stay here.
Vanessa, 7-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Ben, 1-night trip
Verified Hotels.com guest review