All properties in Acapulco (and vicinity), Guerrero, Mexico

Ritz Acapulco Hotel de Playa

All-inclusive beachfront property with outdoor pool, near Condesa Beach

  • Free WiFi

Image gallery

  • Pool
  • Pool
  • Beach
  • Outdoor Dining
  • Pool
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Av. Costera Miguel Aleman 159, Acapulco (and vicinity), 39670, GRO, Mexico
8.0.Very Good.
  • It was a great stay great location

    Feb 6, 2021

  • The property is already old and would need some updating. Service and food was good.…

    Sep 5, 2020

See all 288 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • 24 hours Gap period enforced between guest stays -
  • Guests are provided with free hand sanitizer

Guests rated location

Transport options
  • Parking available
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 240 smoke-free guestrooms
  • Daily housekeeping
  • On the beach
  • 2 restaurants and 2 bars/lounges
  • Outdoor pool
  • Free children's club

Feel at home

  • Free cribs/infant beds
  • Children's pool
  • In-room childcare (surcharge)
  • Babysitting or childcare (surcharge)
  • Children's club (free)
  • Connecting/adjoining rooms available

What’s around

  • In Costera Acapulco
  • Condesa Beach - 1 min walk
  • Gran Plaza Shopping Mall - 2 min walk
  • Parque Papagayo - 11 min walk
  • Diana the Huntress - 14 min walk
  • Zocalo - 43 min walk

Book this property and collect stamps after your stay

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Enter dates for 2 guests

  • Standard Double Room, 2 Double Beds, Partial Ocean View
  • Standard Single Room, 1 King Bed, Partial Sea View


Av. Costera Miguel Aleman 159, Acapulco (and vicinity), 39670, GRO, Mexico
  • In Costera Acapulco
  • Condesa Beach - 1 min walk
  • Gran Plaza Shopping Mall - 2 min walk

What’s around


  • In Costera Acapulco
  • Condesa Beach - 1 min walk
  • Gran Plaza Shopping Mall - 2 min walk
  • Parque Papagayo - 11 min walk
  • Diana the Huntress - 14 min walk
  • Zocalo - 43 min walk
  • Plaza Bahia - 7 min walk
  • Diana Galleries Mall - 12 min walk
  • Acapulco Historical Museum of Fort San Diego - 43 min walk
  • La Quebrada Cliffs - 2.6 mi / 4.3 km
  • Playas Caleta - 4.4 mi / 7.1 km

Getting around

  • General Juan N. Alvarez Intl. Airport (ACA) - 37 min drive
  • Area shuttle (surcharge)

At a glance


  • 240 rooms
  • Arranged over 15 floors


  • Check-in time 3 PM-midnight
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check in instructions

Front desk staff will greet guests on arrival.

Required at check in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • Babysitting/childcare*
  • Free children's club


  • No pets or service animals allowed


  • Free WiFi in public areas
  • Free WiFi in rooms


  • Onsite self parking (MXN 58 per night)

Other information

  • Smoke-free property
*See small print for additional details or extra charges

At the property

Taking the kids?

  • Children's club (free)
  • In-room childcare (surcharge)

Food and drink

  • 2 restaurants
  • 2 bars/lounges
  • Poolside bar

Things to do

  • Beach sun loungers
  • Beach umbrellas
  • Outdoor pool
  • Children's pool
  • Fitness facilities
  • Spa treatment room(s)
  • Sauna
  • Beach towels
  • Pool sun loungers
  • Use of nearby fitness center (discount)
  • Pool umbrellas
  • Arcade/game room

Working away

  • Meeting rooms


  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Luggage storage
  • Wedding services
  • Porter/bellhop


  • Number of buildings/towers - 2
  • Elevator
  • Safe-deposit box at front desk
  • Television in common areas


  • Braille or raised signage
  • In-room accessibility

Languages Spoken

  • English
  • Spanish

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Turndown service

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer (on request)

Be entertained

  • Plasma TV
  • Cable TV channels

Stay connected

  • Free WiFi


  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

All inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.
Food and beverages
  • All buffet meals, snacks, and local non-alcoholic beverages included

Activities and facilities/equipment
All onsite activities and use of facilities and equipment are included.

Water activities
  • Kayaking
  • Surfing/boogie boarding
  • Windsurfing

Land activities
  • Fitness facilities
  • Soccer

  • Aerobics

  • Onsite entertainment and activities
  • Access to onsite nightclubs
  • Theme parties

Not included
  • Motorized water sports
  • Premium/non-domestic alcoholic beverages
  • Childcare
  • Spa/beauty facilities and services
  • Offsite tours


Villalinda - This beachfront restaurant serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).

La Cava - This restaurant specializes in Mediterranean cuisine and serves dinner only. Reservations are required.

Bar Margaritas - Onsite bar.

Small print

Also known as

  • Acapulco Ritz
  • Ritz Playa
  • Ritz Acapulco Hotel Playa All Inclusive
  • Ritz Acapulco Playa
  • Ritz Acapulco Playa All Inclusive
  • Ritz Playa All Inclusive
  • Ritz Acapulco Playa Inclusive
  • Ritz Acapulco Hotel de Playa Acapulco
  • Ritz Acapulco Hotel de Playa All Inclusive
  • Ritz Acapulco Hotel de Playa All-inclusive property
  • Hotel Ritz Acapulco All Inclusive
  • Ritz Acapulco Hotel de Playa All-inclusive property Acapulco
  • Hotel Ritz Playa Acapulco
  • Ritz Acapulco All Inclusive
  • Ritz Acapulco de Playa
  • Ritz Acapulco Hotel
  • Ritz Acapulco Hotel de Playa All Inclusive
  • Ritz Hotel Acapulco
  • Ritz Hotel Playa All Inclusive

Optional extras

Self parking costs MXN 58 per night

Babysitting/childcare is available for an extra charge

Area shuttle service is offered for an extra charge


The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards. Cash is not accepted.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.


  • Yes, Ritz Acapulco Hotel de Playa does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • The property is closed between April 07 and May 31.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Self parking costs MXN 58 per night.
  • Yes, there's an outdoor pool and a children's pool.
  • Sorry, pets and service animals aren't allowed.
  • You can check in from 3 PM - midnight. Check-out time is noon.
  • Yes, there are 2 onsite restaurants, featuring alfresco dining and Mediterranean cuisine. Nearby restaurants include Chi-Palace (3-min walk), El Zorrito (4-min walk), and El Jacalito (5-min walk).
  • Ritz Acapulco Hotel de Playa has 2 bars, an outdoor pool, and a sauna, as well as a fitness center and an arcade.
8.0.Very Good.
  • 8.0.Very Good

    Nice beach front hotel, near bus station "estrella de oro" buffete was great, you can drink whatever you want at the bar in front of the pool.

    2 night romance trip, Mar 14, 2020

    Verified Expedia guest review

  • 6.0.Good

    Estancia regular

    El aire acondicionado no funcionaba cuando llegamos a la habitación, no hay cancel en la bañera y el agua moja todo el piso del baño. Mejorar el mantenimiento en habitación

    Arcelia Gutierrez, 1 night family trip, Feb 29, 2020

    Verified guest review

  • 8.0.Very Good

    View was beautiful. Service was excellent! Francisco is a gem! Yonathan was also excellent as well as Angel, Carmelo, Geraldo and Jesus! They all went above and beyond to make our stay enjoyable. Weekends are a nightmare! Too many children running all over was the biggest downfall as well as all the weekend noise til 4am!!! Building is old and needs a lot of repairs. No hairdryer, iron or bottled water also negative.

    6 night trip with friends, Feb 15, 2020

    Verified Travelocity guest review

  • 8.0.Very Good

    It would be nice to have a fridge in the room and to have access to bottled water

    4 night romance trip, Feb 10, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Food was really good, as well as service. Excellent service

    Andres, 2 night family trip, Jan 24, 2020

    Verified Expedia guest review

  • 6.0.Good

    The beach was beautiful and hotel was very clean. Property needs updating, especially bathrooms. There were not many staff members who spoke English which is not indicative to other all inclusive resorts we have visited in Mexico and the Caribbean. The one restaurant that required reservations was closed the night the staff scheduled a dinner reservation for us. The beauty of the beach area made up the hotel's shortcomings.

    7 night family trip, Jan 7, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    It was a great experience, the all inclusive was awesome. The staff all were very courteous.

    3 night trip, Jan 1, 2020

    Verified guest review

  • 10.0.Exceptional

    Delicious food and great service!

    My husband and I stayed in Acapulco for 3 days. Ritz is an older hotel that needs a bit of upgrade. However, the buffet was delicious with authentic variety of Mexican food. It’s right on the beach and the all inclusive packet was excellent. Our room was facing the ocean with a balcony and it was great! The staff was amazing! Everyone was helpful and very polite. Ritz is in the Zona Dorada of Acapulco and a $300 pesos ride from the airport. It is 10 min from the famous Quebrada and the Zocalo where you can take a fun boat excursion. We loved it!

    Brenda, 3 night trip, Nov 27, 2019

    Verified guest review

  • 10.0.Exceptional

    Hotel was great with very friendly staff. All the food and drinks were included. Food was AMAZING and the staff were great! They have a nighttime show every night about 9:30 which was always excellent. Lots of activities and great pool.

    Mark&Daniel, 7 night trip with friends, Nov 24, 2019

    Verified Orbitz guest review

  • 8.0.Very Good

    The staff at the Ritz ABSOLUTELY has to be the most pleasant and pleasing group of individuals that I have ever gotten the pleasure to meet!

    Erin, 6 night family trip, Nov 24, 2019

    Verified Orbitz guest review

See all 288 reviews