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Adhara Hacienda Cancun

Photo gallery for Adhara Hacienda Cancun

Front of property
Point of interest
Point of interest
In-room safe, desk, laptop workspace, iron/ironing board
Coffee/tea maker

Overview of Adhara Hacienda Cancun

Adhara Hacienda Cancun

3.0 star property
Family-friendly hotel with outdoor pool, near Mercado 23

8.2/10 Very good

680 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Non-smoking
Map
Av. Carlos Nader, Lotes 1,2,3, Cancun, QROO, 77500
Main amenities
  • 24-hour health club
  • Airport shuttle
  • Breakfast available
  • Business centre
  • Children's pool
  • Daily housekeeping
  • Near the beach
  • Outdoor pool
  • Pool bar
  • Restaurants and bar/lounge
  • Room service
  • Swim-up bar
For families
  • Children stay free
  • Children's pool
  • Free cots/infant beds
  • Playground on site
  • Private bathroom
  • Television

Room options

About this area

What's nearby

  • In Downtown Cancun
  • Puerto Cancun Marina Town Center - 26 min walk
  • Ultramar Ferry Puerto Juárez - 4 min drive
  • Plaza Las Americas - 4 min drive
  • Dubai Palace Casino - 5 min drive
  • Cancun Mall - 5 min drive
  • Langosta Beach - 8 min drive
  • Turtle Beach - 8 min drive
  • Tortuga Beach - 15 min drive
  • Forum Beach - 20 min drive
  • Cancun Convention Center - 12 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 35 min drive
  • Airport shuttle (surcharge)

Restaurants

  • La Suegra - 8 min walk
  • Taqueria Coapenitos - 4 min walk
  • El Paisano del 23 - 8 min walk
  • McDonald's - 9 min walk
  • Ty-Coz - 8 min walk
Map

About this property

Adhara Hacienda Cancun

Adhara Hacienda Cancun features an airport shuttle, and puts you 1.3 mi (2.1 km) from Puerto Cancun Marina Town Center and 5.1 mi (8.3 km) from Tortuga Beach. Guests can take a dip in the outdoor pool or grab a bite to eat at El Alhena, which serves breakfast, lunch and dinner. A poolside bar, a 24-hour health club and a fitness centre are other highlights. Fellow travellers say great things about the comfortable beds and local sightseeing.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of Intertek Cristal (third-party expert - Global)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 174 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in time from 3 PM until 11:00 PM
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 1 PM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children (11 years old and younger) stay free when occupying the parent or guardian's room using existing bedding

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free secured, uncovered on-site self-parking
  • Free on-site motorhome/coach/lorry parking

Transfers

  • Airport shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 7:00 AM–11:00 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Room service (limited hours)
  • Snack bar/deli
  • Swim-up bar

Travelling with children

  • Children stay for free (see details)
  • Children's menu
  • Children's pool
  • Playground

What to do

  • Beach nearby
  • Golfing nearby

Working away

  • Business centre
  • Meeting room

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Pool loungers
  • Pool umbrellas
  • Tour/ticket assistance
  • Wedding services

Facilities

  • 1 building/tower
  • 24-hour health club
  • An outdoor pool
  • Built in 1988
  • Garden
  • Safe-deposit box at front desk

Accessibility

  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Lift

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • Cable TV channels
  • LCD television

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Bed sheets provided
  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)
  • Turndown service

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Free toiletries
  • Hairdryer

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Dining

El Alhena – This restaurant serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
El Patio – This poolside bar only serves light fare.

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of approximately MXN 220 to 220 for adults and MXN 220 to 220 for children
  • Airport shuttle service is offered for an extra charge

Children & extra beds

  • Rollaway beds are available for MXN 180 per night

Pool, spa, & gym (if applicable)

  • Pool access available from 10:00 AM to 10:00 PM

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Contactless check-in and contactless check-out are available.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (third-party expert - Global).

Policies

<p>Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit on site.</p> <p>Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.</p> <p>This property accepts credit cards, debit cards and cash.</p>

Also known as

Adhara Hacienda Cancun Hotel
Adhara Hacienda Hotel
Adhara Hacienda Cancun
Adhara Hacienda
Cancun Radisson Hacienda
Radisson Cancun
Adhara Hacienda Cancun Hotel
Adhara Hacienda Cancun Cancun
Adhara Hacienda Cancun Hotel Cancun

Frequently asked questions

Does Adhara Hacienda Cancun offer free cancellation for a full refund?
Yes, Adhara Hacienda Cancun does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Adhara Hacienda Cancun?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Adhara Hacienda Cancun?
Yes, there's an outdoor pool and a children's pool. Guests have pool access from 10:00 AM to 10:00 PM.
Are pets allowed at Adhara Hacienda Cancun?
Sorry, pets aren't allowed.
Is parking offered on site at Adhara Hacienda Cancun?
Yes, there's free self parking. Free motorhome/bus/lorry parking is available.
Is an airport shuttle service offered by Adhara Hacienda Cancun?
Yes, an airport shuttle is available.
What are the check-in and check-out times at Adhara Hacienda Cancun?
You can check in from 3 PM - 11:00 PM. Check-out time is 1 PM. Contactless social distancing and check-out are available.
Is there an on-site casino at Adhara Hacienda Cancun?
No, this hotel doesn't have a casino, but PlayCity Casino (13-min walk) and Royal Yak Casino and Sports Book (4-min drive) are both nearby.
What is there to do at Adhara Hacienda Cancun and nearby?
Adhara Hacienda Cancun has an outdoor pool and a 24-hour health club, as well as a garden.
Are there restaurants at or near Adhara Hacienda Cancun?
Yes, El Alhena offers poolside dining.
What's the area around Adhara Hacienda Cancun like?
Adhara Hacienda Cancun is in Downtown Cancun, a short 7-minute walk from Mercado 23 and 10 minutes' walk from Benito Juarez Municipal Building.

Reviews

8.2

Very good

8.7/10

Cleanliness

8.2/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.5/10

Eco-friendliness

Reviews

8/10 Very good

Benjamin, 3-night trip
Verified Hotels.com guest review

8/10 Very good

yves, 1-night trip
Verified Hotels.com guest review

6/10 Good

Rosario, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

SANDRA, 7-night trip
Verified Hotels.com guest review

8/10 Very good

Marisol, 6-night trip
Verified Hotels.com guest review

8/10 Very good

Mary, 1-night trip
Verified Travelocity guest review

10/10 Exceptional

Gregory, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Victoria, 7-night trip
Verified Hotels.com guest review

8/10 Very good

Manuel Angel, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Oscar, 2-night trip
Verified Hotels.com guest review