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All properties in Ottawa, Ontario, Canada
1 room, 2 adults

Hilton Garden Inn Ottawa Downtown

3-star3 stars
361 Queen Street, Ottawa, ON, K1R 0C7, Canada

3-star hotel with indoor pool, near Supreme Court of Canada
  • Free WiFi
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
  • We like this place a lot Justin H is great good food we will be back.Oct 8, 2020
  • Room is fine, hotel is good, nice location, I would skip the extra 10$ for breakfast next…Sep 14, 2020

Hilton Garden Inn Ottawa Downtown

from €83
  • Room, 1 King Bed (Small)
  • Signature Room, 2 Queen Beds
  • Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)
  • Deluxe Room, 1 King Bed
  • Signature Room, 1 King Bed
  • Room, 1 King Bed, River View
  • Deluxe Room, 2 Queen Beds, Non Smoking
  • Room, 1 King Bed (Drinks & Snacks)
  • Room, 2 Queen Beds, Non Smoking (Drinks & Snacks)

What’s around Hilton Garden Inn Ottawa Downtown

Landmarks

  • In Downtown Ottawa
  • Parliament Hill - 13 min walk
  • Byward Market Square - 21 min walk
  • University of Ottawa - 27 min walk
  • Rideau Canal - 38 min walk
  • Canadian War Museum - 18 min walk
  • Canadian Museum of History - 23 min walk
  • National Gallery of Canada - 23 min walk

Getting around

  • Macdonald-Cartier Intl. Airport (YOW) - 14 min drive
  • Ottawa, ON (XDS-Ottawa Train Station) - 6 min drive
  • Ottawa Station - 13 min drive
  • Ottawa Fallowfield Station - 26 min drive
  • Bayview Station - 22 min walk

At a glance

Key facts

Hotel size

  • This hotel has 175 rooms
  • This hotel is arranged over 10 floors

Arriving/leaving

  • Check-in time 3:00 PM-anytime
  • Check-out time is noon
  • Express check-in
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 19
  • Minimum Spring Break check-in age is 19

Travelling with others

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed *

  • 2 per room (up to 50 lbs)

Internet

  • Free WiFi in public areas

  • Free WiFi and wired Internet access in rooms

Transport

Parking

  • Self parking * on site

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Room service (during limited hours)
  • Coffee/tea in a common area
Things to do
  • Indoor pool
  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Cross-country skiing nearby
Working away
  • 24-hour business center
  • Number of meeting rooms - 9
  • Computer station
Services
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Wedding services
  • Multilingual staff
Facilities
  • Number of buildings/towers - 1
  • Year Built - 1977
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • Fireplace in lobby
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Wheelchairs available on site
  • Doorbell/telephone notification
Languages Spoken
  • English
  • Filipino
  • French
  • Hindi
  • Spanish

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • 50-inch flat-screen TV
  • Pay movies
  • Satellite TV channels
Stay connected
  • Free newspaper
  • Free WiFi
  • Free local calls
Food and drink
  • Refrigerator
  • Microwave
More
  • Weekly housekeeping provided

Special features

Dining

Tulip Restaurant & Bar - This restaurant serves dinner only.

Hilton Garden Inn Ottawa Downtown’s small print

Also known as

  • National Ascend Collection
  • National Ascend Collection Ottawa
  • National Hotel Ascend Collection hotel
  • National Hotel Ascend Collection hotel Ottawa
  • Hilton Garden Inn Ottawa Downtown Hotel
  • Hilton Ottawa Downtown Ottawa
  • Hilton Garden Inn Ottawa Downtown Hotel
  • Hilton Garden Inn Ottawa Downtown Ottawa
  • Hilton Garden Inn Ottawa Downtown Hotel Ottawa

Policies

Noise-free guestrooms cannot be guaranteed.

Only registered guests are allowed in the guestrooms.

  • Pool access available from 6:00 AM to 11:00 AM.
  • Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision.

    Parking height restrictions apply.

    Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards on site.

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

    Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; temperature checks are available to guests; guests are provided with hand sanitizer.

    Contactless check-in and contactless check-out are available.

    Individually-wrapped food options are available for breakfast and dinner, and also through room service.

    Each guestroom is kept vacant for a minimum of 48 hours between bookings.

    The property affirms that it follows sanitization practices of CleanStay (Hilton) guidelines.

    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

    The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

    Optional extras

    Late check-out can be arranged for an extra charge (subject to availability, amount varies)

    Covered self parking costs CAD 25.00 per night with in/out privileges

    Buffet breakfast is offered for an extra charge of CAD 20.95 for adults and CAD 10.48 for children (approximately)

    Pets are allowed for an extra charge of CAD 50 per accommodation, per stay (maximum CAD 70 per stay)

    Service animals exempt from fees

    We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

    FAQs for Hilton Garden Inn Ottawa Downtown

    • Does Hilton Garden Inn Ottawa Downtown offer free cancellation for a full refund?
      Yes, Hilton Garden Inn Ottawa Downtown does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • What are the cleanliness and hygiene measures currently in place at Hilton Garden Inn Ottawa Downtown?
      This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff wear personal protective equipment. Please note that this information has been provided by our partners.
    • Is parking offered on site at Hilton Garden Inn Ottawa Downtown?
      Yes. Self parking costs CAD 25.00 per night.
    • Is there a pool at Hilton Garden Inn Ottawa Downtown?
      Yes, there's an indoor pool. Guests have pool access from 6:00 AM to 11:00 AM.
    • Are pets allowed at Hilton Garden Inn Ottawa Downtown?
      Yes, pets are welcome, with a limit of 2 per room and maximum weight of 50 lbs per pet. There's a charge of CAD 50 per accommodation, per stay. Service animals are exempt from fees.
    • What are the check-in and check-out times at Hilton Garden Inn Ottawa Downtown?
      You can check in from 3:00 PM to anytime. Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-in and contactless check-in and check-out are available.
    • Are there restaurants at or near Hilton Garden Inn Ottawa Downtown?
      Yes, there's an onsite restaurant, Tulip Restaurant & Bar. Nearby restaurants include Green Rebel (4-min walk), Orchid Sushi (4-min walk), and Festival Japan (4-min walk).
    • Is there an onsite casino at Hilton Garden Inn Ottawa Downtown?
      No, this hotel doesn't have a casino, but Casino du Lac Leamy (6-min drive) and Rideau Carleton Raceway (18-min drive) are both nearby.
    • What is there to do near Hilton Garden Inn Ottawa Downtown?
      Recommended spots to visit include Supreme Court of Canada (5-min walk) and Parliament Hill (13-min walk), along with Canadian War Museum (0.9 mi) and Byward Market Square (1.1 mi).

    Recent reviews

    Fabulous 8.6 From 314 reviews

    Exceptional 10.0
    Would stay there again!
    We stayed for 2 nights and loved it. Room was clean and the hotel is in a great location.
    Karolina, ca2 night trip
    Good 6.0
    Double bed instead of queen.
    Room was very spacious and clean. Not sure why they can't fit 2 queen beds that I originally booked and paid extra for. Our bed was a double. Did not sleep well.
    Isabel, ca1 night family trip
    Good 6.0
    Unhappy experience
    The receptionist is nice and efficient. But i want to complain about the sound proofing. I was being disturbed throughout the whole nkgbt and couldn't fall asleep. Moreover, my package has included breakfast, i was told the breakfast was over when i got to the dining area at around 9:45am. Actually they have no dine-in service now since covid-19, they offer breakfast box to clients instead. They should be able to offer breakfast before 10am. Overall i had unhappy experience with this hotel and i will not choose it again.
    CHAOGUAN, hk1 night trip
    Very Good 8.0
    Met our needs perfectly
    The hotel room was clean and met our needs. Convenience of location and ease of entry and exit, parking was accessible. Will likely stay here again
    Chris, ca2 night family trip
    Exceptional 10.0
    excellent value!
    Very attentive staff, very well located
    Aura, ca1 night trip
    Very Good 8.0
    Good to stay
    Overall good experience as always , except the sofa bed. The sofa bed was discomfortable and should be changed.
    Ashfaque, ca1 night family trip
    Poor 2.0
    he worse hotel stay in my life
    it was the most horrible stay i ever had in my life first when i arrived they where tons of people quarantined for covide19 in the same floor and by accident we use their Elevator and we didn't know and when i as the front desk they denied it, and the have no valet parking which makes worse as people come through the entrance and you have to wait to get in and they where lining up to get in, I know that Corona change lots but I can't belive they put us in the same floor. they should be in different floor.
    norma, us1 night business trip
    Fair 4.0
    Waited over 1 hour to get my 2 rooms checking in. Disappointed
    John, ca2 night family trip
    Exceptional 10.0
    clean, comfortable
    Hotel was clean and spacious. Room was very comfortable. Great location.
    ca1 night business trip
    Exceptional 10.0
    The room was nice and large enough to share with my family and the service and location of the hotels very good
    Alina, ca3 night family trip

    Hilton Garden Inn Ottawa Downtown

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