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All properties in Chicago, Illinois, United States of America
1 room, 2 adults

Sheraton Grand Chicago

4-star4 stars
Great for families

Good to know

  • Free cribs/infant beds
  • Beach nearby
  • Connecting/adjoining rooms available
  • Netflix
301 E North Water St, Chicago, IL, 60611, United States of America

Riverfront hotel with 3 restaurants, near Michigan Avenue
  • Free WiFi in lobby
  • Great for families

    Good to know

    • Free cribs/infant beds
    • Beach nearby
    • Connecting/adjoining rooms available
    • Netflix
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
Location
Great location
Service
Fantastic service
Room
Great room
Value
Value for money could be better

Sheraton Grand Chicago

  • Room, 2 Double Beds, Non Smoking
  • Room, 1 King Bed, Non Smoking
  • Room, 2 Double Beds, Non Smoking, River View
  • Room, 1 King Bed, Non Smoking, River View
  • Club Room, 2 Double Beds, Business Lounge Access
  • Club Room, 1 King Bed, Business Lounge Access
  • Family Room, 2 Double Beds
  • Junior Suite, 1 Bedroom, Non Smoking
  • Executive Suite, 1 Bedroom, Lake View

What’s around Sheraton Grand Chicago

Landmarks

  • In Near North Side
  • Navy Pier - 13 min walk
  • Millennium Park - 15 min walk
  • John Hancock Center - 16 min walk
  • Art Institute of Chicago - 19 min walk
  • Willis Tower - 29 min walk
  • John G. Shedd Aquarium - 38 min walk
  • Michigan Avenue - 6 min walk

Getting around

  • Midway Intl. Airport (MDW) - 23 min drive
  • O'Hare Intl. Airport (ORD) - 28 min drive
  • Chicago, IL (PWK-Chicago Executive) - 35 min drive
  • Millennium Station - 13 min walk
  • Chicago Van Buren Street Station - 22 min walk
  • Chicago Museum Campus-11th Street Station - 3 min drive
  • Grand Station (Red Line) - 11 min walk
  • Randolph-Wabash Station - 13 min walk
  • State Station - 13 min walk

At a glance

Key facts

Hotel size

  • This hotel has 1,218 rooms
  • This hotel is arranged over 34 floors

Arriving/leaving

  • Check-in time 4:00 PM-midnight
  • Check-out time is noon
  • Express check-out
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 21

Travelling with others

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets stay free (dogs only)

  • Restrictions apply *

  • 1 per room (up to 75 lbs)

Internet

  • Free WiFi in public areas

  • WiFi in rooms *

Transport

Parking

  • Valet parking *

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Continental breakfast daily (surcharge)
  • 3 restaurants
  • 2 bars/lounges
  • Coffee shop/café
  • Snack bar/deli
  • Room service (during limited hours)
Things to do
  • Indoor pool 1
  • Pool sun loungers
  • 24-hour fitness facilities
  • Golfing nearby
Working away
  • Business center
  • Number of meeting rooms - 43
  • Conference space
  • Conference space size (feet) - 125000
  • Conference space size (meters) - 11613
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Luggage storage
  • Wedding services
  • Multilingual staff
Facilities
  • Elevator
  • Safe-deposit box at front desk
  • Terrace
Accessibility
  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Braille signage
  • Closed captioned TV
  • Raised toilet seat
  • Low-height counters/sink
  • Grab bar - near toilet
  • Lever door handles
Languages Spoken
  • English
  • French
  • Italian
  • Portuguese
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Pillowtop mattress
Freshen up
  • Private bathroom
  • Free toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Netflix
  • Pay movies
  • Cable TV channels
Stay connected
  • Desk
  • WiFi (surcharge)
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Shulas Steak House - This steakhouse specializes in American cuisine and serves dinner only. Guests can enjoy drinks at the bar.

LB Bistro and Patissere - This bistro specializes in American cuisine and serves breakfast and lunch. Open daily.

Link - This café specializes in American cuisine and serves breakfast and lunch. Open daily.

Chicago Burger Company - This restaurant specializes in American cuisine and serves lunch and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.

ChiBar - This bar specializes in American cuisine and serves dinner and light fare. Open daily.

Sheraton Grand Chicago’s small print

Also known as

  • Sheraton Chicago Hotel & Towers
  • Sheraton Chicago Towers
  • Chicago Sheraton
  • Sheraton Grand Chicago Hotel
  • Sheraton Grand Chicago
  • Sheraton Grand Chicago Hotel
  • Sheraton Grand Chicago Chicago
  • Sheraton Grand Chicago Hotel Chicago

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

For details on pet restrictions, contact the property at the number on the booking confirmation.

  • Pool access available from 7:00 AM to 10:00 PM.
  • Parking height restrictions apply.

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property.

    Guests are provided with hand sanitizer.

    The property affirms that it follows sanitization practices of Global Cleanliness Council (Marriott) guidelines.

    Optional extras

    Late check-out can be arranged for an extra charge (subject to availability, amount varies)

    Self parking costs USD 63 per day with in/out privileges

    Valet parking costs USD 73 per day with in/out privileges

    Rollaway beds are available for USD 25.0 per night

    Continental breakfast is offered for an extra charge of USD 29 per person (approximately)

    WiFi is available in guestrooms for USD 14.95 per day (rates may vary)

    We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

    FAQs for Sheraton Grand Chicago

    • Is there a pool at Sheraton Grand Chicago?
      Yes, there's an indoor pool. Guests have pool access from 7:00 AM to 10:00 PM.
    • Are pets allowed at Sheraton Grand Chicago?
      Yes, dogs stay free, with a limit of 1 per room and maximum weight of 75 lbs per pet. Service animals are exempt from fees.
    • Is parking offered at Sheraton Grand Chicago?
      Yes. Self parking costs USD 63 per day. Valet parking costs USD 73 per day.
    • What are the check-in and check-out times at Sheraton Grand Chicago?
      You can check in from 4:00 PM to midnight. Check-out time is noon. Late check-out is available for a charge (subject to availability).
    • What is there to do near Sheraton Grand Chicago?
      Recommended spots to visit include Michigan Avenue (6-min walk) and Navy Pier (13-min walk), along with Millennium Park (0.8 mi) and John Hancock Center (0.9 mi).
    • Are there restaurants at or near Sheraton Grand Chicago?
      Yes, there are 3 onsite restaurants. Nearby restaurants include Illy (1-min walk), Howells & Hood (4-min walk), and Niu Japanese Fusion (4-min walk).

    Recent reviews

    Very Good 8.4 From 1,657 reviews

    Very Good 8.0
    Great location
    Eoin, ie2 night romance trip
    Exceptional 10.0
    Excellent hotel!
    My stay was excellent! Very clean and accommodating.
    Erica, us2 night trip
    Exceptional 10.0
    Best place in Chicago
    my stay was excellent and enjoy your beautiful view thanks
    Daniza, us2 night trip
    Exceptional 10.0
    Love the location!
    The pillows were horribly flat. We requested more just make one regular size pillow. Needed blanket. No Kleenex in room??
    Carolyn, us2 night family trip
    Exceptional 10.0
    Great location
    Nice hotel. Wish they had a hot tub though. Otherwise, wonderful stay
    sara, us1 night family trip
    Exceptional 10.0
    Best stay in chicago
    The place easy access to the park, and other attractions. The beds are comfortable and good rest is important. our room have a view of lake and river. Chicago deals with a lot of walking, shops and attractions are walking distance. Maria from front desk is very helpful and excellent customer service.
    eric, us1 night family trip
    Good 6.0
    Walls are very thin so I had to listen to guy next to me on his phone and could hear entire conversation
    Laura, us1 night business trip
    Exceptional 10.0
    ALL STAR WEEKEND
    We usually go here because it's quiet and I love the Executive Club Lounge but... we stayed during ALLSTAR WEEKEND -which I totally forgot about when we booked the location. It was a little crowded than usual but at least my 10 year old daughter got to meet some of the NBA athletes (retired and active players) ... However, I didn't know who they really are since I'm in the fashion and movie business. My husband told me who they were but again, brain fart afterwards. LOL.
    CRISTINE, us2 night family trip
    Very Good 8.0
    Sheraton Grand is GRAND
    Always happy staying at the Sheraton Grand Chicago- strangely, there was some cleanliness issues in the elevators and in a few common areas that I noticed this time there. Not usually the case with this beautiful hotel though- I think it just might have been really busy. I had difficulty finding a table to sit at and do work that didn't have to be cleaned and the elevators frequently had litter or spills to step in/on. Other than that, this place is beautiful and perfectly situated in Chicago. Everything about the hotel and the surrounding neighborhood is great. Parking is very reasonable too. The hotel itself is quiet and comfortable with good amenities.
    William, us3 night business trip
    Very Good 8.0
    When you check in, if you're not already part of Marriott Bonvoy, ask to join. It's free to do so, you'll get free high speed internet during your stay, and you get to drink the complementary bottle of water without being charged (not to be mistaken with the mini-bar offerings which you will still need to pay for). Only thing I would recommend not doing is using the water from the sink/shower for anything beyond brushing teeth or taking a shower, as it's particularly cloudy in a glass.
    Gage, us2 night business trip

    Sheraton Grand Chicago

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