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Novotel Phuket Resort

4.0 star property
4-star beach resort with spa, near Patong Beach

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Novotel Phuket Resort

Photo gallery for Novotel Phuket Resort

Deluxe Double Room, 1 Double Bed, Balcony, Sea View | Beach/ocean view
Lounge
Outdoor pool, pool umbrellas, pool loungers
Deluxe Room, 1 King Bed, Pool Access
Restaurant

Overview of Novotel Phuket Resort

8.2

Very good

Property highlights

  • Bar
  • Pool
  • Air conditioning
  • Free WiFi
  • Spa
  • Free parking
Map
282 Phrabaramee Rd, Patong Beach, Patong, Phuket, 83150
Main amenities
  • Daily housekeeping
  • Near the beach
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • Free children's club
  • Fitness centre
  • Sauna
  • Beach towels
  • Children's pool
  • Pool bar
  • Bar/lounge
Feel at home
  • Children stay free
  • Babysitting (surcharge)
  • Children's pool
  • Playground on site
  • Children's club (free)
  • Television

Room options

View all photos for Deluxe Room, 1 King Bed, Pool Access

Deluxe Room, 1 King Bed, Pool Access

Deluxe Room, 1 King Bed, Pool Access

  • 38 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double Room, 1 Double Bed

Deluxe Double Room, 1 Double Bed

Deluxe Double Room, 1 Double Bed

  • 38 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Room, 2 Single Beds, Balcony, Sea View

Room, 2 Single Beds, Balcony, Sea View

Room, 2 Single Beds, Balcony, Sea View

  • 38 sq m
  • Ocean view
  • Sleeps 4
  • 2 Single Beds

View all photos for Deluxe Double Room, 1 Double Bed, Balcony, Sea View

Deluxe Double Room, 1 Double Bed, Balcony, Sea View | Beach/ocean view

Deluxe Double Room, 1 Double Bed, Balcony, Sea View

  • 38 sq m
  • Ocean view
  • Sleeps 4
  • 1 Double Bed

View all photos for Superior Double Room, 1 Double Bed

Superior Double Room, 1 Double Bed

Superior Double Room, 1 Double Bed

  • 38 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Room, 2 Single Beds

Room, 2 Single Beds

Room, 2 Single Beds

  • 38 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Room (1 Double bed, 1 Bunk bed)

Room (1 Double bed, 1 Bunk bed)

Room (1 Double bed, 1 Bunk bed)

  • 38 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Single Bunk Bed

About this area

What's nearby

  • Patong Beach - 3 min walk
  • Bangla Road - 20 min walk
  • Jungceylon Shopping Center - 26 min walk
  • Kalim Beach - 1 min drive
  • Karon Beach - 22 min drive
  • Kamala Beach - 14 min drive
  • Central Festival Phuket Shopping Center - 11 min drive
  • Surin Beach - 12 min drive
  • Kata Beach - 23 min drive
  • Bang Tao Beach - 23 min drive
  • Phuket Weekend Market - 15 min drive

Getting around

  • Phuket (HKT-Phuket Intl.) - 45 min drive
  • Airport shuttle (surcharge)

Restaurants

  • Lobby Bar - 7 min walk
  • Meg Khram The Sunshine Restaurant - 4 min walk
  • The Deck Beach Club Patong - 7 min walk
  • Chao Leh Kitchen & Eatery - 8 min walk
  • No. 9 restaurant - 5 min walk

About this property

Novotel Phuket Resort

Novotel Phuket Resort is a great choice for your beach stay in Patong, putting you near activities such as surfing/body boarding, parasailing and kayaking. The outdoor pool is perfect for guests looking for a bit of fun, while those in the mood for pampering can visit the spa to indulge in deep-tissue massages, body wraps and aromatherapy. Coffe House serves local and international cuisine and is open for breakfast, lunch and dinner. Other highlights at this upmarket resort include a free kid's club, a poolside bar and a fitness centre.

All-inclusive

All-inclusive room rates at Novotel Phuket Resort are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Languages

English, Filipino, French, Thai

Sustainability

Sustainability practices

No plastic coffee stirrers
No plastic drinking straws
Garden
Local artist showcase
This information is provided by our partners.
Learn more about properties’ sustainability practicesOpens in a new window

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safety and Health Administration (Thailand)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 217 units

Arriving/Leaving

  • Check-in time from 2:00 PM until anytime
  • Minimum check-in age – 20
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • This is a certified Thailand SHA Plus property. Thailand SHA Plus is a health and safety certification (an additional level to the SHA standard), for properties that are open to vaccinated travelers and have at least 70% of staff vaccinated, issued by the Amazing Thailand Safety and Health Administration.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 20

Children

  • Up to 2 children (16 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
  • No cots (infant beds)
  • Babysitting*
  • Free children's club

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free Wi-Fi in rooms (speed: 50+ Mbps)

Parking

  • Free on-site self-parking
  • Wheelchair-accessible parking on site

Transfers

  • Airport shuttle (available 24 hours)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • Bar/lounge
  • Poolside bar
  • Room service

Travelling with children

  • Children stay for free (see details)
  • Free children's club
  • Children's pool
  • Playground
  • Babysitting (surcharge)
  • Children's games
  • Toys

What to do

  • Fitness classes
  • Beach nearby
  • Kayaking nearby
  • Surfing/body boarding nearby

Working away

  • Business centre
  • Meeting rooms
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Porter/bellhop
  • Beach towels
  • Pool loungers
  • Pool umbrellas

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness centre
  • An outdoor pool
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Local artist showcase
  • No plastic coffee stirrers
  • No plastic drinking straws

Accessibility

  • Lift
  • In-room accessibility (selected rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge

Room amenities

Be entertained

  • 42-inch LED TV
  • Digital TV channels

Home comfort

  • Air conditioning
  • Dressing gowns and slippers
  • Iron/ironing board (on request)

Sleep well

  • Blackout curtains
  • Day bed
  • Bed sheets provided

Freshen up

  • Shower only
  • Towels

Stay connected

  • Desk
  • Complimentary wireless Internet access (speed of 50+ Mbps)
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

The on-site spa has 6 treatment rooms, including rooms for couples. Services include deep-tissue massages, sports massages, Swedish massages and Thai massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

Dining

Coffe House – This restaurant specialises in local and international cuisine and serves breakfast, lunch and dinner.
Ruen Thong – This restaurant specialises in Thai cuisine. Open daily.
Ruen Thong – This restaurant specialises in Indian cuisine. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately THB 500 per person
  • Airport shuttle service is offered for an extra charge of THB 1390 per vehicle (return. Maximum occupancy 3)

Children & extra beds

  • Babysitting is available for an extra charge
  • Rollaway beds are available for THB 1500.0 per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Contactless check-in and contactless check-out are available.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Safety and Health Administration (Thailand) guidelines.

Policies

Only registered guests are allowed in the guestrooms.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property accepts credit cards. Cash is not accepted.

Also known as

Novotel Phuket Resort Patong
Novotel Phuket Resort
Novotel Phuket Patong
Novotel Phuket
Novotel Resort Phuket
Novotel Hotel Phuket
Novotel Patong
Patong Novotel
Novotel Phuket Hotel Patong
Patong Novotel
Novotel Resort Phuket
Novotel Phuket Resort Patong
Novotel Patong
Novotel Hotel Phuket
Novotel Phuket Resort Resort
Novotel Phuket Resort Patong
Novotel Phuket Resort SHA Plus
Novotel Phuket Resort Resort Patong
Novotel Phuket Resort SHA Extra Plus

Frequently asked questions

Does Novotel Phuket Resort offer free cancellation for a full refund?
Yes, Novotel Phuket Resort does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Novotel Phuket Resort?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Novotel Phuket Resort?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Novotel Phuket Resort?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Novotel Phuket Resort?
Yes, there's free self parking.
Is an airport shuttle service offered by Novotel Phuket Resort?
Yes, an airport shuttle is available. The charge is THB 1390 per vehicle return.
What are the check-in and check-out times at Novotel Phuket Resort?
You can check in from 2:00 PM - anytime. Check-out time is noon. Contactless social distancing and check-out are available.
What is there to do at Novotel Phuket Resort and nearby?
Have fun with nearby activities such as kayaking, parasailing and rafting. Additional recreation on-site includes aerobics . Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Novotel Phuket Resort also has a sauna and a fitness centre, as well as a garden.
What's the area around Novotel Phuket Resort like?
Novotel Phuket Resort is a short 3-minute walk from Patong Beach and 11 minutes' walk from Kalim Beach.

Reviews

8.2

Very good

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Good

Phuket stay
Location of resort was good, overall cleanliness was good. What was bad was the behaviour of the check in desk people, they were very rude.
Vaibhav, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Khalid, 3-night family trip
Verified Hotels.com guest review

4/10 Fair

Would not recommend
Very run down hotel. This was my 4th hotel in my 2 week trip in Thailand this hotel was by far the worst. Would not recommend or stay again. Service was poor, wifi so slow, not maintained property, not sealed doors, lights not working. Could go on but not wasting my time
David, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Our balcony room with children was infront of electricity poles and the poles make a sound for almost 24 hours. The hotel was not children friendly
Syed Hafiz, 3-night trip
Verified Expedia guest review

10/10 Exceptional

It was a fantastic staycation 5 stars
Paul, 13-night trip
Verified Expedia guest review

8/10 Very good

Nice hotel but not convenient if you have a baby
Hotel lost our stroller (someone else took it) that we left at the reception and this completly spoiled our evening as we were not able to go out with our 4 month old baby... In top of that when you ask what happend no one wants to tell you the true (that someone took it) and keep give you excuses. Also you must use stairs (multiple times) to access your room which make it not convenient if you have a baby in a stroller. Except these 2 points, nice hotel, nice pool, hotel not exposed to the night life of Phuket and breakfast could be improved...
2-night family trip
Verified Hotels.com guest review

6/10 Good

na
Verified Expedia guest review

6/10 Good

Really wanted to like this property. Some of the staff were amazing (the bell desk guys - beaming smiles, friendly, quick to help and the cleaning staff). Some were less friendly (front desk check in and check out and the pool towel staff were less helpful and less interested in being friendly). The room has a nice view and the location is amazing; but the fit and finish is SUPER dated. We had aching backs EVERY DAY from saggy old mattresses. The tub / shower combo leaked everywhere so the bathroom floor was always wet. The AC was either blasting cold or didn't work (we like the temp between 24º and 26º C and it was 19º or off). The parking is in a dungeon of a garage and above the garage is a tennis court that they want to charge ฿500/hour to use for 2 people but has potholes and torn nets so we cancelled our reservation when we saw the condition of the courts. The property is in an amazing location and the price was decent; but we would have expected more from a Novotel property. Also... for some reason the front desk person would not add my Novotel points account because I booked through Expedia. My sense is was that she was just being lazy...
Michael, 7-night romance trip
Verified Expedia guest review

6/10 Good

DO NOT PAY FOR ALL INCLUSIVE ITS A WASTE OF MONEY, VERY LIMITED MENU
David, 6-night trip
Verified Expedia guest review

6/10 Good

Place is dated . With exception of Nancy at reception and a few staff here and there , the majority of staff seem to have a attitude. And the famous Thailand hospitality is not only missing but some were downright rude. As if they are doing you a favor. For the price you can stay at much better place. Location is good .
Reza, 1-night trip
Verified Expedia guest review