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All properties in Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

Mandarin Oriental Kuala Lumpur

Luxury hotel with spa, near Petronas Twin Towers

  • Free WiFi and free parking
From
€81

Image gallery

  • Mandarin Oriental Kuala Lumpur
  • Mandarin Oriental Kuala Lumpur
  • Outdoor Pool
  • Pool
  • Mandarin Oriental Kuala Lumpur
Mandarin Oriental Kuala Lumpur. Image 1 of 74.
1 / 74Mandarin Oriental Kuala Lumpur
Kuala Lumpur City Centre, Kuala Lumpur, 50088, Malaysia
9.4.Exceptional.
  • Club room excellent food and drink offerings and excellent service from all staff

    Jan 31, 2020

  • Everything was excelent! Wonderful hotel location and service

    Feb 8, 2019

See all 816 reviews

Official standards

This property advises that it adheres to Safe & Clean (Malaysia) and Bureau Veritas (3rd party expert - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Protective clothing is available to guests
  • Masks are available to guests
  • Guests are provided with free hand sanitizer

Guests rated location

Shopping
Convenient
Safe
Walkable
Dining options
  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 632 guestrooms
  • Daily housekeeping
  • 5 restaurants and 3 bars/lounges
  • Full-service spa
  • Outdoor pool
  • Breakfast available

For families

  • Children's pool
  • In-room childcare (surcharge)
  • Babysitting or childcare (surcharge)
  • Supervised childcare/activities (surcharge)
  • Rollaway/extra beds (surcharge)
  • Connecting/adjoining rooms available

What’s around

  • In Kuala Lumpur City Centre
  • Petronas Twin Towers - 6 min walk
  • Pavilion Kuala Lumpur - 13 min walk
  • Kuala Lumpur Tower - 18 min walk
  • Petaling Street - 32 min walk
  • Merdeka Square - 35 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Deluxe City View Room King
  • Deluxe City View Room Twin
  • Club Deluxe, Room, 1 King Bed, City View
  • Deluxe Park View Room King
  • Club Park View Room King
  • Club Room, 1 King Bed (Twin Towers View)
  • Twin Towers View Room King
  • Suite, 1 King Bed (Park)
  • Club Suite, 1 King Bed
  • Room, 2 Twin Beds (Twin Towers View)
  • Mandarin, Room, 1 King Bed
  • Deluxe Park View Room Twin
  • Executive Room, Park View
  • Club Room, 2 Twin Beds (Twin Towers View)
  • Executive Room, 1 King Bed, Park View (Club Executive King)
  • Executive Apartment, 2 Bedrooms
  • Executive Apartment, 2 Bedrooms (Premium)
  • Executive Apartment, 3 Bedrooms
  • Club Deluxe, Room, 2 Twin Beds, City View
  • Presidential Suite, Multiple Beds
  • Royal Suite King Bed

Location

Kuala Lumpur City Centre, Kuala Lumpur, 50088, Malaysia
  • In Kuala Lumpur City Centre
  • Petronas Twin Towers - 6 min walk
  • Pavilion Kuala Lumpur - 13 min walk

What’s around

Landmarks

  • In Kuala Lumpur City Centre
  • Petronas Twin Towers - 6 min walk
  • Pavilion Kuala Lumpur - 13 min walk
  • Kuala Lumpur Tower - 18 min walk
  • Petaling Street - 32 min walk
  • Merdeka Square - 35 min walk
  • Putra World Trade Centre - 44 min walk
  • Central Market - 32 min walk
  • Mid Valley Mega Mall - 5.3 mi / 8.5 km
  • Batu Caves - 9.9 mi / 16 km

Getting around

  • Kuala Lumpur International Airport (KUL) - 56 min drive
  • Subang (SZB-Sultan Abdul Aziz Shah) - 36 min drive
  • Kuala Lumpur Masjid Jamek Station - 30 min walk
  • Kuala Lumpur Pasar Seni Station - 5 min drive
  • Kuala Lumpur Sultan Ismail Station - 6 min drive
  • KLCC Station - 9 min walk
  • Raja Chulan Station - 13 min walk
  • Bukit Nanas Station - 13 min walk
  • Airport shuttle (surcharge)

At a glance

Hotel size

  • This hotel has 632 rooms
  • This hotel is arranged over 30 floors

Arriving/leaving

  • Check-in time starts at 3:00 PM
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check in instructions

Front desk staff will greet guests on arrival. Please note that any special requests must be confirmed by contacting the hotel in advance.

Required at check in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • Babysitting/childcare*

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Transfers

  • Airport shuttle*

Parking

  • Free onsite self parking
  • Onsite valet parking (MYR 36 per day)
  • Wheelchair-accessible parking on site
  • Onsite parking limited
  • Electric vehicle charging point on site
*See small print for additional details or extra charges

In the hotel

Taking the kids?

  • In-room childcare (surcharge)
  • Supervised childcare/activities (surcharge)

Food and drink

  • Buffet breakfast daily (surcharge)
  • 5 restaurants
  • 3 bars/lounges
  • Coffee shop/café
  • Snack bar/deli
  • Poolside bar
  • 24-hour room service
  • Coffee/tea in a common area
  • Barbecue grills

Things to do

  • Outdoor pool
  • Children's pool
  • Fitness facilities
  • Outdoor tennis courts - 2
  • Full-service spa
  • Spa treatment room(s)
  • Fitness classes on site
  • Pilates classes on site
  • Yoga classes/instruction on site
  • Tennis on site
  • Spa tub
  • Steam room
  • Sauna

Working away

  • Business center
  • Conference space
  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff

Facilities

  • Elevator
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Garden
  • Terrace

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge

Languages Spoken

  • Chinese
  • English
  • Filipino
  • French
  • German
  • Indonesian
  • Italian
  • Japanese
  • Malay
  • Spanish

In the room

Home comforts

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding available
  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding

Things to enjoy

  • In-room massage available
  • Separate sitting area

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Rainfall showerhead
  • Bidet
  • Free toiletries
  • Hair dryer

Be entertained

  • Flat-screen TV
  • Premium TV channels
  • IPod docking station
  • DVD player

Stay connected

  • Desk
  • Free newspaper
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

The onsite spa has 6 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy and reflexology.

Recreation

On Site

  • Fitness facilities
  • Outdoor tennis courts -
  • Sauna
  • Spa tub
  • Steam room
  • Tennis on site
  • Fitness classes on site
  • Pilates classes on site
  • Yoga classes/instruction on site

Small print

Also known as

  • Kuala Lumpur Mandarin Oriental
  • Mandarin Oriental Hotel Kuala Lumpur
  • Mandarin Oriental Kuala Lumpur
  • Mandarin Kuala Lumpur
  • Mandarin Oriental, Kuala Lumpur Hotel Kuala Lumpur
  • Mandarin Oriental Kuala Lumpur Hotel
  • Mandarin Oriental Kuala Lumpur Hotel
  • Mandarin Oriental Kuala Lumpur Kuala Lumpur
  • Mandarin Oriental Kuala Lumpur Hotel Kuala Lumpur

Optional extras

Valet parking costs MYR 36 per day

Rollaway beds are available for MYR 99.0 per night

Buffet breakfast is offered for an extra charge of MYR 110 for adults and MYR 55 for children (approximately)

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge

Policies

FOR CLUB ROOM BOOKINGS ONLY: Smart casual attire is a requirement for Club Lounge guests. Cargo, board, denim, sports, shorts (4-inch above knee length), tattered shorts, tank tops, and slippers are not permitted. The Club Lounge is reserved for guests 12 years and older.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds.

This property uses eco-friendly cleaning products.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a security system on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas.

Contactless check-out is available.

Enhanced food service safety measures are in place.

This property affirms that it follows the cleaning and disinfection practices of Safe & Clean (Malaysia).

This property affirms that it adheres to the cleaning and disinfection practices of Bureau Veritas (3rd party expert - Global).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

This property accepts credit cards. Cash is not accepted.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:
  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property beginning July 1, 2021. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Mandarin Oriental Kuala Lumpur does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking. Parking spots may be limited. Electric vehicle charging is available.
  • Yes, there's an outdoor pool and a children's pool.
  • Sorry, pets and service animals aren't allowed.
  • You can check in starting at 3:00 PM. Check-out time is noon. Contactless check-out is available.
  • Yes, there are 5 onsite restaurants. Nearby restaurants include Marble 8 (3-min walk), Marini's on 57 - Rooftop bar (3-min walk), and Tonka Bean Cafe (3-min walk).
  • Yes, an airport shuttle is available.
  • Practice your swing on the tennis courts. Additional recreation onsite includes aerobics , Pilates, and yoga. Indulge in a treatment at the spa and soothe your senses in the spa tub. Mandarin Oriental Kuala Lumpur also has 3 bars, an outdoor pool, and a sauna, as well as a steam room and a garden.
9.4.Exceptional.
  • 6.0.Good

    Quite a dissapointing trip

    Stayed for 2 nights. Location superb, with klcc just next door. Cleanliness was good. there was a problem with the bathtub that I requested with reception fixed it when we left for the day, but when we returned it was still the same. It was eventually fixed after calling them again. Pillows were too soft for my liking. Breakfast was very limited in choice. 2nd day breakfast the noodles tasted like they were reheated from the day before and the fruits had gone bad. Overall a dissapointing trip. Will stay elsewhere next time.

    2 night trip, Apr 28, 2021

    Verified Hotels.com guest review

  • 4.0.Fair

    Not worth it

    Give it some time. The Mandarin is a 3.5 at best right now. Front door service was impeccable but after that, incompetent at best. Room service was kind and friendly but the food at the club level was terrible and no one at the front desk or the club level seemed to know what they were doing. The air con in my first room was broken and in the second, barely cooled down below 24. The front desk didn’t know what they were doing, didn’t ask how my stay was, and when I told them to ask me and then told them it was horrible, she said ‘that’s great to hear’. She wasn’t even paying attention. NOT what you expect at a five star paying five star prices. The lines were also filthy and just overall not worth it. The beds are hard and the pillows flat. No top sheet so if you get hot, you have to freeze or roast. Worst mistake of my weekend. Should have stayed home and saved my money and my poor back.

    2 night trip, Apr 15, 2021

    Verified Hotels.com guest review

  • 8.0.Very Good

    we booked a king city view room. the room was nice enough with a view of nearby hotels. we had a late check in (around 6pm) and went for a walk/dinner in bukit bintang. unfortunately, the shower stall drain was clogged and when i tried to use the tub shower to wash my feet, the hand held shower got detached, spraying water everywhere.

    1 night trip, Mar 10, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    Holiday

    Just love to come here to get a day off and shopping mall next door so many options to enjoy

    John, 1 night trip, Mar 5, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    We were very happy and treated very well.

    John, 1 night trip, Feb 26, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    One of the best

    Love it.

    Amilia, 1 night family trip, Feb 20, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    The whole experience was great.at the check in when i had a casual chat with the receptionist, i mentioned its my mother in law's birthday and the stay in the hotel is my gift for her.when i checked in to the room to my surprise, i found a cake and written happy birthday.that was a great stuff. Then when we went down for coffee at the hotel cafe, the staff brought another cake while singing happy birthday.my mum in law was so thrilled.overall, mandarin oriental gave us a wonderful experience throughout our stay!!good food, clean room and pleasant staffs and overall a great and wonderful experience!!

    1 night family trip, Jan 3, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    I stayed in Twin Tower View room, that was so amazing view and room was clean and comfortable. Then I ordered birthday cake for my boyfriend, and you gave chocolate cake for us. Thank you for answering my request. I hope we’ll stay here again.

    Azusa, 1 night family trip, Jan 2, 2021

    Verified Expedia guest review

  • 8.0.Very Good

    Amazing stay great Club Floor experience service was top notch value for money lunch and cocktails.

    Anita Sheila, 1 night family trip, Dec 30, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Real 5 stars and above

    The hotel is located next to KLCC and very short walking distant to shop and have your meals The staff are very friendly and proffessional, they make you feel welcome and they are always smiling. The room is clean and the beds are very comfy. Their special bottled water taste sweet too😃

    Le Guek, 1 night family trip, Dec 23, 2020

    Verified Hotels.com guest review

See all 816 reviews