Raffaello Hotel

Great size room.. however, very stinky and musty smelling... no sour on the a/c unit so the unit ran non stop.. several lightbulbs were burnt out and only 2 glasses.. not even a plastic cup in the bathroom..won’t stay there again.

The room was very dirty and the mattress had a giant stain that looked like a pool of dried blood. Also, check-in took thirty minutes because they had one person at the front desk and dozens of people trying to check-in.

Hotel gave me a handicapped room, which was not disclosed prior to booking. Room was in poor condition (thank goodness I wasn't handicapped!) Shelf in bathroom was missing, and floor was dirty. In room - no fridge, and the "workout" facilities were not disclosed as not being on-premises, nor was the extra fee to use ($25). At 11pm - kids were running around in hallway, doors banging. Called the front desk, nothing changed. This was on a Tuesday night. Starting at 4:30am - more doors banging, so that was it for sleep. HVAC in room was not consistent, so room was damp, and clammy. Elevators take forever to cycle. At checkout - I waited for the clerk to ask about quality of stay, they never did, never made eye contact, so you can tell - they have low morale among staff. FYI - hotel was condos originally, then turned into hotel, so rooms are of dissimilar set up. The positive? Location, and connected to one of the best dining establishments in the City. I would never stay there again, you can find a better rooms for less, with better offerings within a 2 block radius - multiple hotels.

Not worth the price and the condition of the room was old and worn. Stained and ripped carpets, peeling paint on ceiling, and rusted toilet were just a few of the eyesores.