Important: This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book.

Close
Skip to main content.
All properties in Charlotte, North Carolina, United States of America
1 room, 2 adults

Tru by Hilton Charlotte Airport Lake Pointe

2.5-star2.5 stars
2227 Cascade Point Blvd Suite, Charlotte, NC, 28208, United States of America

Hotel with outdoor pool, near Billy Graham Library
  • Free breakfast, free WiFi, and free parking
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

North Carolina may have travel restrictions in place due to COVID-19. 

  • Very friendly staff beautiful modern place. Only small complaint the bed frame does…Jan 8, 2021
  • It felt very safe and clean. They had no carpet on the floors, which make it easier to…Jan 7, 2021

Tru by Hilton Charlotte Airport Lake Pointe

from €64
  • Room, 1 King Bed
  • Room, 1 King Bed, Accessible (Roll-In Shower)
  • Room, 1 King Bed, Accessible (Hearing)
  • Room, 2 Queen Beds
  • Room, 2 Queen Beds, Accessible, Bathtub
  • Room, 2 Queen Beds, Accessible (Roll-In Shower)
  • Room, 2 Queen Beds, Accessible (Hearing)

What’s around Tru by Hilton Charlotte Airport Lake Pointe

Landmarks

  • Charlotte Regional Farmers Market - 31 min walk
  • Renaissance Park - 2.4 mi / 3.9 km
  • Carolinas Aviation Museum - 2.4 mi / 3.9 km
  • Bank of America Stadium - 4.8 mi / 7.8 km
  • Charlotte Convention Center - 5.3 mi / 8.6 km
  • NASCAR Hall of Fame - 5.7 mi / 9.1 km
  • EpiCentre - 5.7 mi / 9.2 km
  • Spectrum Center - 6.1 mi / 9.8 km

Getting around

  • Charlotte-Douglas Intl. Airport (CLT) - 11 min drive
  • Concord, NC (USA-Concord Regional) - 30 min drive
  • Charlotte Station - 17 min drive
  • Gastonia Station - 23 min drive
  • Free airport shuttle

At a glance

Key facts

Hotel size

  • This hotel has 108 rooms

Arriving/leaving

  • Check-in time 3:00 PM-anytime
  • Check-out time is noon

Restrictions related to your trip

  • North Carolina may have travel restrictions in place due to COVID-19.
Front desk staff will greet guests on arrival. Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 21

Travelling with others

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Transfers

  • Free airport shuttle from 5:00 AM to 11:00 PM

Parking

  • Free onsite self parking

  • Onsite extended parking (USD 25 per week)

  • Wheelchair-accessible parking on site

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Free breakfast daily
  • Coffee/tea in a common area
Things to do
  • Outdoor seasonal pool
  • Outdoor pool
  • Fitness facilities
Working away
  • 24-hour business center
  • One meeting room
Services
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Luggage storage
Facilities
  • Year Built - 2020
  • Elevator
  • Safe-deposit box at front desk
Accessibility
  • Braille or raised signage
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre
  • Visual alarms in hallways
  • Braille signage
  • Closed captioned TV
  • Visual fire alarm
Languages Spoken
  • English

In the room

Home comforts
  • Air conditioning
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
Freshen up
  • Private bathroom
  • Free toiletries
  • Hair dryer
Be entertained
  • 55-inch LED TV
  • Premium TV channels
Stay connected
  • Desk
  • Free WiFi
  • Free local calls

Tru by Hilton Charlotte Airport Lake Pointe’s small print

Also known as

  • TRU Charlotte Airport
  • Tru By Hilton Charlotte Pointe
  • TRU BY Hilton Charlotte Airport LAK
  • Tru by Hilton Charlotte Airport Lake Pointe Hotel
  • Tru by Hilton Charlotte Airport Lake Pointe Charlotte
  • Tru by Hilton Charlotte Airport Lake Pointe Hotel Charlotte

Policies

  • The seasonal pool is open from May to October.
  • Pool access available from 9:00 AM to 10:00 PM.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

    Personal protective equipment, including masks, will be available to guests.

    Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; guests can access their rooms with a mobile device; masks are required in public areas.

    Contactless check-in and contactless check-out are available.

    Individually-wrapped food options are available for breakfast.

    The property affirms that it follows sanitization practices of CleanStay (Hilton) guidelines.

    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

    This property accepts credit cards. Cash is not accepted.

    Optional extras

    Extended parking costs USD 25 per week

    We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

    FAQs for Tru by Hilton Charlotte Airport Lake Pointe

    • Does Tru by Hilton Charlotte Airport Lake Pointe offer free cancellation for a full refund?
      Yes, Tru by Hilton Charlotte Airport Lake Pointe does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • What are the cleanliness and hygiene measures currently in place at Tru by Hilton Charlotte Airport Lake Pointe?
      This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff wear personal protective equipment. Please note that this information has been provided by our partners.
    • Is parking offered on site at Tru by Hilton Charlotte Airport Lake Pointe?
      Yes, there's free self parking.
    • Is there a pool at Tru by Hilton Charlotte Airport Lake Pointe?
      Yes, there's a seasonal outdoor pool. Guests have pool access from 9:00 AM to 10:00 PM.
    • Are pets allowed at Tru by Hilton Charlotte Airport Lake Pointe?
      Sorry, pets aren't allowed, but service animals are welcome.
    • What are the check-in and check-out times at Tru by Hilton Charlotte Airport Lake Pointe?
      You can check in from 3:00 PM - anytime. Check-out time is noon. Contactless check-in and check-out are available.
    • Are there restaurants at or near Tru by Hilton Charlotte Airport Lake Pointe?
      Yes. Nearby restaurants include Mr. G's (2.2 mi), Popeyes Louisiana Kitchen (2.6 mi), and IHOP (2.9 mi).
    • Is airport shuttle service offered by Tru by Hilton Charlotte Airport Lake Pointe?
      Yes, a free airport shuttle is available from 5:00 AM to 11:00 PM on request.

    Recent reviews

    Exceptional 9.4 From 86 reviews

    Very Good 8.0
    Smaller then most others...
    Different type for me, no closets or maid service except for check in. Was not aware of this. Room was also very tiny. Ok if your only sleeping there I guess. To watch tv you need to lay in bed. Guess I’m not a TRU person but priced ok and clean.
    John, us2 night trip
    Exceptional 10.0
    New hotel. Friendly staff. Great shower. Nice sateen like sheets on bed. Modern decor.
    Lisa, us2 night trip
    Exceptional 10.0
    Very nice
    Ronnie, us2 night family trip
    Exceptional 10.0
    Sleeping in Heaven
    AMAZING!!!
    Lillian, us1 night trip
    Exceptional 10.0
    my new spot
    loved everything about it
    us1 night trip
    Exceptional 10.0
    Love the bed!!!!
    Carrie, us1 night trip
    Exceptional 10.0
    I like this boutique type hotel and room. The lobby had complimentary coffee and tea. Friendly front staff told me about the hot breakfast but overslept so I don’t know. The only complaint is that the rooms are quite tiny. I ran into the king size bed twice: not fun. However, the room was very clean and cute.
    Carlyn, us1 night business trip
    Very Good 8.0
    Nice and clean, but on the small side
    The room was very clean, but it was also small and Spartan - meaning that it was very compact. No actual closet though there was a space with hangers. No microwave or coffee maker. It also would have been nice for breakfast to have plain scrambled eggs rather than a Western omlet. Not everyone wants something spicy in the morning. Lobby was excellent and impressive. Staff very friendly and welcoming. Room size was the one disappointing thing - space reminded me of what I would find in a camping trailer.
    Ken, us1 night trip
    Exceptional 10.0
    Everything was Excellent!!!
    us1 night trip
    Very Good 8.0
    Good hotel near the airport
    Convenient hotel near the airport. Adjacent to the Hampton Inn. Room was clean, bed very comfy, bathroom was handicap accessible. They offer free breakfast and a complimentary water bottle upon arrival. They also have a coffee station. Front desk was attentive and helpful.
    Maria, us1 night trip

    Tru by Hilton Charlotte Airport Lake Pointe