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1 room, 2 adults

Tru by Hilton Charlotte Airport Lake Pointe

2.5-star2.5 stars
2227 Cascade Point Blvd Suite, Charlotte, NC, 28208, United States of America

Hotel with outdoor pool, near Billy Graham Library
  • Free breakfast, free WiFi, and free parking
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

North Carolina may have travel restrictions in place due to COVID-19. 

  • Short overnight stay but comfortable and clean. Would stay here again!Feb 25, 2021
  • Room was nice. Very quiet and clean! I would go back.Feb 24, 2021

Tru by Hilton Charlotte Airport Lake Pointe

from €64
  • Room, 1 King Bed
  • Room, 1 King Bed, Accessible (Roll-In Shower)
  • Room, 1 King Bed, Accessible (Hearing)
  • Room, 2 Queen Beds
  • Room, 2 Queen Beds, Accessible, Bathtub
  • Room, 2 Queen Beds, Accessible (Roll-In Shower)
  • Room, 2 Queen Beds, Accessible (Hearing)

What’s around Tru by Hilton Charlotte Airport Lake Pointe

Landmarks

  • Charlotte Regional Farmers Market - 31 min walk
  • Renaissance Park - 2.4 mi / 3.9 km
  • Carolinas Aviation Museum - 2.4 mi / 3.9 km
  • Bank of America Stadium - 4.8 mi / 7.8 km
  • Charlotte Convention Center - 5.3 mi / 8.6 km
  • NASCAR Hall of Fame - 5.7 mi / 9.1 km
  • EpiCentre - 5.7 mi / 9.2 km
  • Spectrum Center - 6.1 mi / 9.8 km

Getting around

  • Charlotte-Douglas International Airport (CLT) - 11 min drive
  • Concord, NC (USA-Concord Regional) - 31 min drive
  • Charlotte Station - 10 min drive
  • Gastonia Station - 23 min drive
  • Free airport shuttle

At a glance

Key facts

Hotel size

  • This hotel has 108 rooms

Arriving/leaving

  • Check-in time 3:00 PM-anytime
  • Check-out time is noon

Restrictions related to your trip

  • North Carolina may have travel restrictions in place due to COVID-19.
Front desk staff will greet guests on arrival. Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 21

Travelling with others

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Transfers

  • Free airport shuttle from 5:00 AM to 11:00 PM

Parking

  • Free onsite self parking

  • Onsite extended parking (USD 25 per week)

  • Wheelchair-accessible parking on site

  • Onsite parking includes off-street options

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Free breakfast daily
  • Coffee/tea in a common area
Things to do
  • Outdoor seasonal pool
  • Outdoor pool
  • Fitness facilities
Working away
  • 24-hour business center
  • One meeting room
Services
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Luggage storage
Facilities
  • Year Built - 2020
  • Elevator
  • Safe-deposit box at front desk
Accessibility
  • Braille or raised signage
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre
  • Visual alarms in hallways
  • Braille signage
  • Closed captioned TV
  • Visual fire alarm
Languages Spoken
  • English

In the room

Home comforts
  • Air conditioning
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
Freshen up
  • Private bathroom
  • Free toiletries
  • Hair dryer
Be entertained
  • 55-inch LED TV
  • Premium TV channels
Stay connected
  • Desk
  • Free WiFi
  • Free local calls

Tru by Hilton Charlotte Airport Lake Pointe’s small print

Also known as

  • TRU Charlotte Airport
  • Tru By Hilton Charlotte Pointe
  • TRU BY Hilton Charlotte Airport LAK
  • Tru by Hilton Charlotte Airport Lake Pointe Hotel
  • Tru by Hilton Charlotte Airport Lake Pointe Charlotte
  • Tru by Hilton Charlotte Airport Lake Pointe Hotel Charlotte

Policies

  • The seasonal pool is open from May to October.
  • Pool access available from 9:00 AM to 10:00 PM.

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

    Personal protective equipment, including masks, will be available to guests.

    Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; guests can access their rooms with a mobile device; masks are required in public areas.

    Contactless check-in and contactless check-out are available.

    Individually-wrapped food options are available for breakfast.

    This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

    This property accepts credit cards. Cash is not accepted.

    Optional extras

    Extended parking costs USD 25 per week

    We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

    FAQs for Tru by Hilton Charlotte Airport Lake Pointe

    • Does Tru by Hilton Charlotte Airport Lake Pointe offer free cancellation for a full refund?
      Yes, Tru by Hilton Charlotte Airport Lake Pointe does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • What are the cleanliness and hygiene measures currently in place at Tru by Hilton Charlotte Airport Lake Pointe?
      This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and requires staff to wear personal protective equipment. Please note that this information has been provided by our partners.
    • Is parking offered on site at Tru by Hilton Charlotte Airport Lake Pointe?
      Yes, there's free self parking.
    • Is there a pool at Tru by Hilton Charlotte Airport Lake Pointe?
      Yes, there's a seasonal outdoor pool. Guests have pool access from 9:00 AM to 10:00 PM.
    • Are pets allowed at Tru by Hilton Charlotte Airport Lake Pointe?
      Sorry, pets aren't allowed, but service animals are welcome.
    • What are the check-in and check-out times at Tru by Hilton Charlotte Airport Lake Pointe?
      You can check in from 3:00 PM - anytime. Check-out time is noon. Contactless check-in and check-out are available.
    • Are there restaurants at or near Tru by Hilton Charlotte Airport Lake Pointe?
      Yes. Nearby restaurants include Mr. G's (2.2 mi), Popeyes Louisiana Kitchen (2.6 mi), and IHOP (2.9 mi).
    • Is airport shuttle service offered by Tru by Hilton Charlotte Airport Lake Pointe?
      Yes, a free airport shuttle is available from 5:00 AM to 11:00 PM on request.
    • What is there to do at Tru by Hilton Charlotte Airport Lake Pointe and nearby?
      Tru by Hilton Charlotte Airport Lake Pointe has an outdoor pool and a fitness center.

    Recent reviews

    Exceptional 9.4 From 117 reviews

    Exceptional 10.0
    Very clean, modern, and super friendly staff. Would definitely stay here again.
    Angela, us1 night family trip
    Exceptional 10.0
    Clean, peaceful and GREAT CUSTOMER SERVICE!
    Great stay! Cory at the front desk did a great job! My room was clean. The hot breakfast was great! Special precautions were taken to ensure cleanliness at the breakfast bar including sanitizers, social distancing and wearing gloves. I will definitely stay again!
    Rachael, us1 night business trip
    Exceptional 10.0
    A TRU good experienced
    Joseph, us1 night trip
    Exceptional 10.0
    Best of the bedt
    Great place and good people
    us2 night trip
    Exceptional 10.0
    Always great
    Cayenne, us1 night family trip
    Good 6.0
    Clean Hotel Room masquerading as a European hostel
    I really wanted to like this stay but I just can’t. They say it’s modeled after European hotels. It maybe in size but little else. It’s just too gimmicky and I am sorry, not paying $80 a night to hang my clothes on a piece of pipe. I want a real closet and a real desk to work from. That can be achieved in the small space. The bathroom was a 9+ though.
    MIKE, us1 night trip
    Exceptional 10.0
    Clean, new, and modern!
    Came in late from a flight into CLT. Had a mix up at check in and were given keys to a room already occupied! The front desk was extremely apologetic and we were given keys to another room. The rooms are very clean and modern. Lots of thought put into creative storage solutions! Very nice stay- love the black out curtain that keeps the room nice and dark. Breakfast was decent. Eggs, sausage, and waffles are made and served by the staff.
    Kristopher, us1 night trip
    Exceptional 10.0
    Great weekend stay
    This stay was very enjoyable. Staff was extremely friendly and the hotel was very nice. Breakfast although limited in selections was very good, especially the coffee. There were 3 minor issues with the room - shower door did not close fully and let water get outside on the floor, our smoke detector was covered by a plastic bag (previous occupants in the room probably smoked) and the heat pump cycled a lot. Overall, these did little to detract from the very comfortable room
    us3 night trip
    Exceptional 10.0
    Perfect!
    For a one-night stay in Charlotte, I was very satisfied and wish I could have stayed longer! Room was clean and modern, huge TV and comfortable bed. Shower was better than mine at home! Soft towels and the toiletries provided were adequate for my stay. Breakfast in the morning was the best I’ve had (most hotels have modified their breakfasts for Covid protocols) plenty of self-serve and full service options. All of the staff was exceptionally friendly and helpful. 10/10.
    Christina, us1 night business trip
    Exceptional 10.0
    Compact, clean, and comfortable. Will stay in TRU again!! Great staff as well!!
    Doris, us1 night business trip

    Tru by Hilton Charlotte Airport Lake Pointe