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All properties in Cancun, Quintana Roo, Mexico
1 room, 2 adults

Panama Jack Resorts Cancun All Inclusive

4-star4 stars
Great for families

Good to know

  • In-room childcare (surcharge)
  • Babysitting or childcare (surcharge)
  • Children's club
  • Children's club (free)
Boulevard Kukulkan, Km. 11.5, Cancun, QROO, 77500, Mexico

All-inclusive beachfront property with free water park, near Chac Mool Beach
  • Free WiFi and free parking
  • Great for families

    Good to know

    • In-room childcare (surcharge)
    • Babysitting or childcare (surcharge)
    • Children's club
    • Children's club (free)
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.  Check restrictions for your trip.

  • The experience was amazing the staff was beyond friendly, the food was decent, wells…Jan 29, 2021
  • Stay was overall ok. Staff was nice and some ok, food was also ok as well as the drinks…Jan 26, 2021

Panama Jack Resorts Cancun All Inclusive

from €240
  • Standard Room
  • Junior Suite
  • Junior Suite, Ocean View
  • Family Suite (Junior)
  • Junior Suite, Oceanfront
  • Junior Suite, Beachfront (Walk Out)
  • Suite, 1 Bedroom
  • Suite, 1 Bedroom, Ocean View
  • Suite, 1 Bedroom, Oceanfront
  • Presidential Suite, Ocean View
  • Junior Suite Beachfront Swim Up -Adults Only
  • Premium Junior Suite Lagoon View
  • Premium Junior Suite Ocean View

What’s around Panama Jack Resorts Cancun All Inclusive

Landmarks

  • In Zona Hotelera
  • La Isla Shopping Mall - 19 min walk
  • Cancun Interactive Aquarium - 19 min walk
  • Cancun Convention Center - 23 min walk
  • Chac Mool Beach - 1 min walk
  • Forum Beach - 17 min walk
  • Gaviota Azul Beach - 24 min walk
  • Costa Occidental de Isla Mujeres National Park - 3 min walk

Getting around

  • Cancun Intl. Airport (CUN) - 23 min drive

At a glance

Key facts

Size

  • 458 rooms
  • Arranged over 6 floors

Arriving/leaving

  • Check-in time 3:00 PM-midnight
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • Babysitting/childcare*

  • Free children's club (ages 4 - 12)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Free onsite valet parking

Payment types at the property

* See small print for additional details or extra charges

At the property

Taking the kids?
  • Children's club (free)
  • In-room childcare (surcharge)
  • Supervised childcare/activities (surcharge)
Food and drink
  • 6 restaurants
  • 3 bars/lounges
  • Coffee shop/café
  • Snack bar/deli
  • Beach bar
  • Poolside bar
  • Room service (during limited hours)
  • Free reception
  • Coffee/tea in a common area
Things to do
  • Fitness classes on site
  • Miniature golf on site
  • Playground on site
  • Volleyball on site
  • Ecotours nearby
  • Golfing nearby
  • Kayaking nearby
  • Sailing nearby
  • Scooter/moped rentals nearby
  • Scuba diving nearby
  • Snorkeling nearby
  • Surfing/boogie boarding nearby
  • Water skiing nearby
  • Windsurfing nearby
Working away
  • Number of meeting rooms - 5
  • Conference space
  • Conference space size (feet) - 5726
  • Conference space size (meters) - 532
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Elevator
  • ATM/banking
  • Designated smoking areas
  • Terrace
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
Languages Spoken
  • English
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Ceiling fan
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Premium bedding
Things to enjoy
  • In-room massage available
  • Balcony
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • 55-inch plasma TV
  • Cable TV channels
Stay connected
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Special features

All inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included.
Food and beverages

  • All buffet and à la carte meals, snacks, and beverages included
  • Room service during certain hours
  • In-room minibar (some restrictions)

Activities and facilities/equipment
Land activities
  • Fitness facilities

Kids' club
  • Supervised activities for children between 4 and 12 years old

Entertainment
  • Onsite entertainment and activities
  • Onsite live performances
  • Theme parties

Not included
  • Surcharge for premium food items
  • Airport transfers
  • Childcare
  • Laundry/dry cleaning services
  • Spa/beauty facilities and services
  • Activities and services offered by independent operators
  • Transportation to offsite activities

Spa

The onsite spa has massage/treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages, and facials. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including hydrotherapy and reflexology.

Dining

Casa de Rosa - Onsite restaurant.

Viaggio - Onsite restaurant. Open daily.

Ventanas - This buffet restaurant overlooks the ocean. Open daily.

Deck 74 - This buffet restaurant overlooks the ocean. Open daily.

At Sunset - Onsite restaurant. Open daily.

Recreation

On Site

  • Fitness facilities
  • Sauna
  • Steam room
  • Fitness classes on site
  • Miniature golf on site
  • Playground on site
  • Volleyball on site
  • Free water park access

Nearby

  • Ecotours nearby
  • Golfing nearby
  • Kayaking nearby
  • Sailing nearby
  • Scooter/moped rentals nearby
  • Scuba diving nearby
  • Snorkeling nearby
  • Surfing/boogie boarding nearby
  • Water skiing nearby
  • Windsurfing nearby

Awards and affiliations

Green / Sustainable Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Panama Jack Resorts Cancun All Inclusive’s small print

Also known as

  • Caribe Real
  • Real Gran
  • Caribe Real Resort Spa
  • Gran Caribe Cancun
  • Gran Caribe Real Hotel
  • Gran Caribe Resort All Inclusive Cancun
  • Panama Jack Resorts Cancun All Inclusive Cancun
  • Gran Caribe
  • Gran Caribe Real Resort & Spa
  • Cancun Gran Caribe Real Resort
  • Panama Jack Resorts Cancun All Inclusive Formerly Gran Caribe
  • Gran Caribe Real
  • Panama Jack Resorts Cancun All Inclusive All-inclusive property
  • Gran Caribe Real Cancun
  • Gran Caribe Real Resort
  • Gran Caribe Real Resort All Inclusive
  • Gran Caribe Real Resort All Inclusive Cancun
  • Gran Caribe Resort
  • Gran Real Caribe Resort
  • Gran Real Resort

Policies

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Individually-wrapped food options are available through room service.

This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

Optional extras

Babysitting/childcare is available for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Panama Jack Resorts Cancun All Inclusive

  • Does Panama Jack Resorts Cancun All Inclusive offer free cancellation for a full refund?
    Yes, Panama Jack Resorts Cancun All Inclusive does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Panama Jack Resorts Cancun All Inclusive?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Panama Jack Resorts Cancun All Inclusive?
    Yes, there's free valet parking.
  • Is there a pool at Panama Jack Resorts Cancun All Inclusive?
    Yes, there are 2 outdoor pools and a children's pool.
  • Are pets allowed at Panama Jack Resorts Cancun All Inclusive?
    Sorry, pets aren't allowed.
  • What are the check-in and check-out times at Panama Jack Resorts Cancun All Inclusive?
    You can check in from 3:00 PM - midnight. Check-out time is noon.
  • Are there restaurants at or near Panama Jack Resorts Cancun All Inclusive?
    Yes, there are 6 onsite restaurants, featuring ocean views. Nearby restaurants include Limoncello (4-min walk), Lorenzillo's (4-min walk), and Tacun (7-min walk).
  • Is there an onsite casino at Panama Jack Resorts Cancun All Inclusive?
    No, this property doesn't have a casino, but PlayCity Casino (11-min drive) and Royal Yak Casino and Sports Book (12-min drive) are both nearby.
  • What is there to do at Panama Jack Resorts Cancun All Inclusive and nearby?
    Have fun during the warmer months with activities such as volleyball. Additional recreation onsite includes aerobics and volleyball. Indulge in a treatment at the spa and enjoy a swim in one of the 2 outdoor swimming pools. Panama Jack Resorts Cancun All Inclusive also has 3 bars, a waterslide, and a sauna, as well as a steam room and an arcade.

Recent reviews

Fabulous 8.8 From 1,871 reviews

Exceptional 10.0
Ideal family resort
Great hotel with a great location. Not too big. Food options were limited by Covid but still great. The best part of the stay was the friendliness and attentiveness of the staff. Only advice would be to make the check in process more efficient; that part was a bit laborious.
Gary, us4 night family trip
Exceptional 10.0
Very nice stay
Very friendly staff, the best entertainment team, good food ( not big variety, but good), the pool is heated! Nice hotel, I would come back!
Meda, us1 night family trip
Exceptional 10.0
Really enjoyed our time at Panama Jack in Cancun. For an all inclusive the food is actually pretty great which is a surprise. Wines and juices that are included are not too notch by any stretch but there are work around a (straight tequila on the rocks with bubbly water and lime or upgraded bottles of wine for purchase). Staff is excellent. Decoration is super cute and current. The beach is great (some rocks to the left but swimming to the right is perfect). Room service is also great!! We will definitely be returning!
us1 night family trip
Exceptional 10.0
This resort is top notch! It’s location on the beach along with it’s variety of dining options makes it the best resort in Cancun for a reasonable price. The staff is extremely friendly and accommodating. My wife and I received massages from Ruth and Georgina that were to die for. Our waiter at the Cafe De Rosa, Benjamin, was a highlight of the staff and made our dining experience(s) extremely memorable. He even made a “Mexican Coffee” drink for us at table and it was quite the show! On the beach, Aida and Norma were very attentive severs at our cabanas. We never had to move a muscle if we didn’t want to as she handled our every need. Other names to mention on the staff are Diego, Jose, Javier, Hipolito, and chef Pedro. Even the staff at the front desk were kind! The pools are nice and the coffee bar has a huge selection of drinks. The all you can buffet has a rotating display of great (healthy) foods each day. I will definitely come back again and again!
Gage A, us4 night family trip
Very Good 8.0
The beach front room is really on the beach great Due to COVID the restaurants not at full capacity Some were closed. But the room service was great With a good menu. Especially the ribeye
us5 night family trip
Exceptional 10.0
Great resort! Super friendly staff and very clean.
Justin, us7 night family trip
Very Good 8.0
Good place.Staff very nice and helpful.Would recommend
Mihran, us7 night family trip
Exceptional 10.0
Very clean and nice property with amazing view and amazing staff.
NickPatel, us5 night romance trip
Exceptional 10.0
The staff is really nice and always willing to help .
us7 night family trip
Very Good 8.0
What I like about the property was how friendly the services was to me. What I did not like was how early the restaurant and bars close at 11:30pm and the hotel could not grant my request upon my arrival.
us4 night family trip

Panama Jack Resorts Cancun All Inclusive