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Room options

View all photos for Deluxe Double Room - Adults only

Deluxe Double Room - Adults only

Deluxe Double Room - Adults only

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Studio Suite

Superior Studio Suite

Superior Studio Suite

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Comfort Double Room

Comfort Double Room

Comfort Double Room

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Double Room, 1 King Bed

Blackout curtains, free WiFi, bed sheets

Premier Double Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Basic Triple Room

Basic Triple Room

Basic Triple Room

  • Sleeps 3
  • 1 King Bed and 1 Large Single Sofa Bed

View all photos for Premier Quadruple Room, 2 Double Beds

Premier Quadruple Room, 2 Double Beds

Premier Quadruple Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

Reviews

8.2

Very good

8.8/10

Cleanliness

8.2/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Exceptional

I was not able to explore all the amenities due to my limited stay but I appreciate the options given. The room was excellent.
Silvia, 1-night trip with friends
Verified Orbitz guest review

8/10 Very good

Read the fine print!
Hidden costs, final price was much more than advertised. The rest of the stay was great, loved the cenote experience!
Brad A, 2-night trip
Verified Hotels.com guest review

4/10 Fair

Even though I reserved and paid on Expedia they didn’t validate it and had to pay again . The worker was very disorganized. Location is nice so it was a bit disappointing.
1-night family trip
Verified Expedia guest review

8/10 Very good

Jackielin, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Absolutely amazing i spent the extra 400 peseos got a suite right in front of the pool! Had dinner on the balcony.. mosquitos had dinner as well but was still amazing. You get a free entrance to cenote tortuga we took n ice chest some beer and bought a pizza up there great day i cant describe how beautiful it waz not to crowded either . Theres a restaurant and a store onsite its a litle expensive but it to be expected we went to the oxxo or the supermarket in tulum 20 minutos to get 50cent tacos then took them back fire 🔥 fire 🔥 (means amazing) expect to spend the whole day there they have a lazy river tour ..im NOT a tour guy i like drinking beer n maken my own way but this tour is cool 😎 next time ill bring a floating ice chest..also for the teenagers it has platforms to jump off into the cenote ,nothing crazy mom the worrier ..tallest 1 is like 10 feet and they make you where a life jacket
1-night romance trip
Verified CheapTickets guest review

8/10 Very good

tay if you like the cenote
We booked it because of its location, which turned out to be the best feature of it. The ground is nicely maintained. We participated the tour. The water in cenote is pristine with many fishes. Staying in hotel saved us 50%, about $10 person each for the tour. The tour guide is just so-so, all we got from him is “put your shoes in this basket; you have 15 min in this cenote”. The next morning we got to the cenote early and enjoyed it all by ourselves for about 1 hour. It is surreally beautiful. The basic quadruple room has two double beds and a kitchenette. AC was fine. Wifi was on during day time but not working in the evening—I think too many people tried to use it in the evening There are dinnerware but almost no pots and certainly no cutting knife and the stove cannot be light up so do not plan cooking there. Toilet was clogged each every time (we did not out the tissue in). We used the plunge but in the morning even plunge did not work. We used the one in reception.
Liping, 2-night family trip
Verified Hotels.com guest review

6/10 Good

-The close proximity to the cenotes was great and they include access to one Cenote and they give a discount for the 4 Cenote tour. The price of the hotel for the area is good especially when your friends are getting married at dreams tulum which costs 400$ USD/night. —The dogs barking all night is the main problem (loud barking dogs all night long)and also being so far from town. -You can stand on the side of the road and flag down a collictivo (shuttle van) for 25$ Mexican. If you take taxis in this area they will cost you around 300-500$ MXN that is very expensive.
2-night romance trip
Verified Orbitz guest review

10/10 Exceptional

Magnífica opción de hospedaje en Tulum
Hotel muy cómodo, tranquilo y seguro dentro del centro turístico Cenote Tortuga. Excelentes habitaciones e instalaciones dentro de un ambiente natural a pocos kilómetros de Tulum. Nos dieron acceso gratuito al cenotre Tres Zapotes, que es espectacular. Muy recomendable.
Eduardo Jorge, 1-night trip
Verified Hotels.com guest review

6/10 Good

Bonito lugar, complicado para dormir.
Increíbles los cenotes y las áreas naturales. Muy bonito. La habitación es cómoda con varias carencias. No funcionó el internet en la habitación y es muy mala la recepción. No se podía ver la TV. El personal no es muy amable y el lugar tiene demasiado polvo. Si deseas cenar tienes que viajar a Tulum. No hay servicio de restaurante después de las 6pm.
Luis, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Barbara, 1-night trip with friends
Verified Hotels.com guest review