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Holiday Inn Express Hotel & Suites Grand Rapids Airport

2.5-star2.5 stars
5401 28th Street Ct SeGrand RapidsMI49546United States of America

Forest Hills hotel with indoor pool, 24-hour fitness
  • Free buffet breakfast, free WiFi, and free parking
Good7.8
Location
Great location
Breakfast
Tasty breakfast
Wellness Area
Sufficient wellness & sports facilities
Pool
Ordinary pool
166See all 166 Hotels.com reviews
From 264 reviewsTripAdvisor Traveller Rating

Holiday Inn Express Hotel & Suites Grand Rapids Airport

from €93
  • Suite, Multiple Beds, Non Smoking
  • Suite, 1 King Bed with Sofa bed, Non Smoking
  • Suite, 1 King Bed, Non Smoking
  • Standard Room, Non Smoking
  • Room, 1 King Bed, Accessible (Hearing)
  • Room, 1 King Bed, Accessible, Bathtub (Mobility)
  • Room, 1 King Bed, Accessible, Bathtub (Mobility)
  • Room, 1 Double Bed, Accessible (Roll-in Shower)
  • Room, 2 Double Beds, Accessible (HEARING)

At a glance

Key facts

Hotel size

  • This hotel has 121 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is 11 AM
  • Express check-out
Airport shuttle service is available on request from 4 AM to midnight. Contact the property in advance to make arrangements.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 21

Travelling with others

Pets

  • Pets allowed *

  • Specific rooms only *

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Transfers

  • Free airport shuttle from 4 AM to midnight *

Parking

  • Free self parking

  • Extended parking *

  • Car charging point

Other information

  • Smoke-free property
  • No alcohol served onsite
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Free buffet breakfast daily
  • Barbecue grills
Things to do
  • Indoor pool
  • 24-hour fitness facilities
  • Spa tub
  • Basketball on site
Working away
  • 24-hour business center
  • Number of meeting rooms - 3
  • Conference space size (feet) - 2922
  • Conference space size (meters) - 271
  • Computer station
Services
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
Facilities
  • Number of buildings/towers - 1
  • Elevator/lift
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Fireplace in lobby
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Turndown service
  • Sofa bed
  • Sofa bed size unspecified
Things to enjoy
  • Separate sitting area
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • 32-cm LED TV
  • Premium TV channels
Stay connected
  • Desk
  • Free WiFi
  • Free local calls
Food and drink
  • Refrigerator
  • Microwave
  • Kitchenette
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Holiday Inn Express Hotel & Suites Grand Rapids Airport’s small print

Also known as

  • Holiday Inn Express GRAND RAPIDS AIRPORT
  • Holiday Inn Express Hotel GRAND RAPIDS AIRPORT
  • Holiday Inn Grand Rapids
  • Grand Rapids Holiday Inn
  • Holiday Inn Express Hotel And Suites Grand Rapids Airport
  • Holiday Inn Express Grand Rapids

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Noise-free guestrooms cannot be guaranteed.

  • Pool access available from 7 AM to 11 PM.
  • Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

    Children under 16 years old are not allowed in the swimming pool, fitness facility, or spa tub without adult supervision.

    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

    For transfers, guests must contact the property before arrival at the number on the booking confirmation.

    Mandatory fees

    Pet deposit: USD 25.00 per stay

    Optional extras

    Extended parking costs USD 5.00 per day

    Pets are allowed for an extra charge of USD 25 per pet, per day

    We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

    What’s around Holiday Inn Express Hotel & Suites Grand Rapids Airport

    Top spots nearby

    Recommended by this property

    • Woodland Mall (42-minute walk)
    • Calvin College (44-minute walk)
    • Frederik Meijer Gardens and Sculpture Park (5.3 mi / 8.5 km)
    • Grand Rapids Children's Museum (7.5 mi / 12 km)
    • Grand Rapids Art Museum (7.6 mi / 12.3 km)
    • Public Museum of Grand Rapids (8 mi / 12.9 km)
    • Gerald R. Ford Museum (8 mi / 12.9 km)
    • John Ball Zoo (9 mi / 14.5 km)

    Getting around

    • Grand Rapids, MI (GRR-Gerald R. Ford Intl.) - 11 min drive
    • Grand Rapids Station - 15 min drive
    • Free self parking
    • Extended parking (surcharge)
    • Free airport shuttle

    Recent reviews

    Good 7.8 From 166 reviews

    Holiday Inn Express Hotel & Suites Grand Rapids Airport
    Poor2.0
    not again.
    we arrived at 3:20pm as check in was 3:00pm. we were told the room that was assigned to us was not cleaned yet. long story short after they made some phone calls they gave us a room that was "cleaned". when we walked into the room we were greeted with a very strong aroma of air freshner. the sitting room furniture was all stained, as was the dining chairs. walked into the bathroom pulled back the shower curtain to find soft soap residue still in the soap dish under the shower head. the window coverings in the sleeping area looked like they were hung by a five year old. one panel for a blackout curtain which covered about 3/4 of the window. the sheets were nice, but the top sheet was stitched to the comforter, weird not able to pull cover even up to neck. the carpet in the halls needed to be vacuumed, looked the same way in the morning. 2 wet floor signs were in the middle of the floor laying down, they also were in the same position when we left in the morning. also the wi-fi was not working and was told maybe tomorrow it will be working. had work to do for a conference the next day. did not tell us this when we checked in. very, very unhappy with this stay.
    Maureen, us1 night trip
    Holiday Inn Express Hotel & Suites Grand Rapids Airport
    Very Good8.0
    None
    Na
    charesse, us1 night trip
    Holiday Inn Express Hotel & Suites Grand Rapids Airport
    Good6.0
    Ok but needs help
    This hotel is just ok. It could be good or great but the staff were unfriendly and unresponsive except for Amanda. Amanda was amazing and made us feel very welcome. Thank you Amanda! We look forward to seeing you again soon! Unfortunately the breakfast was horrible and the seating area was a mess and the garbage over flowing each day. The staff just walked by it each day and didn't address the tables or the trash until all the guests were cleared out. The rooms are ok and nice enough to come back and visit again. I just hope they can work with the staff a little to get them to smile and be more helpful, other than Amanda, of course. The wifi was down the whole weekend, which isn't their fault, but it would have been nice to have. Over all, it was ok and worth trying again. Thank you!
    John, us2 night trip
    Holiday Inn Express Hotel & Suites Grand Rapids Airport
    Exceptional10.0
    Great, clean hotel. Pool area was filled with loud kids until late. Consider adult swim hours.
    A Traveller, us1 night trip
    Holiday Inn Express Hotel & Suites Grand Rapids Airport
    Very Good8.0
    Falling apart property but comfy bed.
    Our room was clean and comfortable. But this property is in poor condition. Wallpaper peeling of the wall, stained and broken ceiling tiles, room darkening curtain had many rips and holes in it...stuff like that. The breakfast was good once they finally brought out refills of everything. They weren't very busy but when the food ran out, we had to wait 15+ minutes for them to bring out more. And, by a mistake of staff, we learned that we could have gotten the room for $20 less if we had booked directly with them instead of hotels.com.
    Glenda, us1 night trip

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    Holiday Inn Express Hotel & Suites Grand Rapids Airport

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