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1 room, 2 adults

Hotel Diplomatic

4-star4 stars
Via Cernaia 42, Turin, TO, 10122, Italy

4-star hotel with restaurant, near Piazza San Carlo
  • Free buffet breakfast and free WiFi
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.  Check restrictions for your trip.

Property renovations and closures

This property is closed from November 19 2020 to April 11 2021 (dates subject to change).
  • Very poor breakfast. Only one very slow coffee machine working. Big queueJan 18, 2020
  • The hardware is bit of old. The rooms smells a bit stale. Location is great, very close…Sep 17, 2019

Hotel Diplomatic

from €64
  • Standard Single Room
  • Standard Double or Twin Room
  • Standard Triple Room
  • Standard Double Room Single Use
  • Junior Suite
  • Quadruple Room
  • Comfort Double Room

What’s around Hotel Diplomatic

Landmarks

  • In Historic Centre
  • Piazza San Carlo - 16 min walk
  • Piazza Castello - 16 min walk
  • Polytechnic University of Turin - 17 min walk
  • Turin Cathedral - 18 min walk
  • Turin Royal Palace (Palazzo Reale) - 21 min walk
  • Mole Antonelliana - 26 min walk
  • Via Garibaldi - 5 min walk

Getting around

  • Turin International Airport (TRN) - 23 min drive
  • Turin Porta Susa Station - 3 min walk
  • Turin (ITT-Porta Susa Rail Station) - 5 min walk
  • Turin Porta Nuova Station - 22 min walk
  • XVIII Dicembre Station - 2 min walk
  • Porta Susa Station - 8 min walk
  • Vinzaglio Station - 10 min walk
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 126 rooms
  • This hotel is arranged over 7 floors

Arriving/leaving

  • Check-in time 2 PM-midnight
  • Check-out time is 11 AM
  • Express check-in/out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Pets

  • Pets stay free

  • Restrictions apply*

  • 1 per room (up to 26 lbs)

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Transfers

  • Airport shuttle*

Parking

  • Onsite self parking (EUR 19 per day)

  • Wheelchair-accessible parking on site

  • Onsite parking limited

  • Height restrictions apply for onsite parking

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Free buffet breakfast daily
  • Restaurant
  • Bar/lounge
  • Snack bar/deli
  • Room service (during limited hours)
Things to do
  • Golfing nearby
Working away
  • Business center
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 581
  • Conference space size (meters) - 54
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Year Built - 1988
  • Elevator
  • Safe-deposit box at front desk
Accessibility
  • In-room accessibility
  • Wheelchair-accessible parking
Languages Spoken
  • English
  • French
  • Italian

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Minibar
Sleep well
  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding
  • Sleep Number by Select Comfort mattress
Freshen up
  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Bidet
  • Free toiletries
  • Hair dryer
Be entertained
  • 20-inch TV
  • Premium TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors

Special features

Dining

Diplomatic - This restaurant specializes in Italian cuisine and serves dinner only. Reservations are required.

Hotel Diplomatic’s small print

Also known as

  • Diplomatic Turin
  • Hotel Diplomatic Turin
  • Diplomatic Hotel Turin
  • Hotel Diplomatic
  • Hotel Diplomatic Hotel
  • Hotel Diplomatic Turin
  • Hotel Diplomatic Hotel Turin

Policies

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.

Cash transactions at this property cannot exceed EUR 1999.99, due to national regulations. For further details, please contact the property using information in the booking confirmation.

For details on pet restrictions, contact the property at the number on the booking confirmation.

Parking height restrictions apply.

Guests can rest easy knowing there's a smoke detector on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast and through room service.

This property affirms that it follows the cleaning and disinfection practices of Safe Hospitality National Protocol (Italy).

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards. Cash is not accepted.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • A tax is imposed by the city: EUR 3.70 per person, per night, up to 7 nights. This tax does not apply to children under 12 years of age.

Optional extras

Self parking costs EUR 19 per day

Airport shuttle service is offered for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Hotel Diplomatic

  • Does Hotel Diplomatic offer free cancellation for a full refund?
    Yes, Hotel Diplomatic does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is Hotel Diplomatic currently open?
    This property is closed from November 19 2020 to April 11 2021 (dates subject to change).
  • What are the cleanliness and hygiene measures currently in place at Hotel Diplomatic?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Hotel Diplomatic?
    Yes. Self parking costs EUR 19 per day. Parking spots may be limited.
  • Are pets allowed at Hotel Diplomatic?
    Yes, pets are welcome, with a limit of 1 per room and maximum weight of 26 lbs per pet.
  • What are the check-in and check-out times at Hotel Diplomatic?
    You can check in from 2 PM - midnight. Check-out time is 11 AM. Express check-in and check-out and contactless check-in and check-out are available.
  • Are there restaurants at or near Hotel Diplomatic?
    Yes, Diplomatic offers Italian cuisine. Nearby restaurants include Gennaro Esposito (4-min walk), Querio (4-min walk), and St. Martin (5-min walk).
  • Is airport shuttle service offered by Hotel Diplomatic?
    Yes, an airport shuttle is available.

Recent reviews

Good 7.8 From 329 reviews

Very Good 8.0
Excellent Hotel just a few minutes' walk from Torino Porta Sousa Railway Station, so ideal if you are getting into the station late or leaving early in the morning. Room was clean, wifi good, shower worked well, breakfast was plentiful, staff efficient and friendly. No problems, would stay again.
Rosalind, ie1 night trip
Exceptional 10.0
Super
Great service
A'Savvy, ie1 night trip
Exceptional 10.0
Love this Hotel. Very close to Porta Sousa station, very clean, fast wifi, lovely shower, very friendly staff. Would stay again.
Rosalind, ie1 night trip
Very Good 8.0
Handy location, v close to Porta Susa & historic centre
Tim, gb1 night trip
Very Good 8.0
Turin Visit
Convenient location near train station and walking distance to the town center.
Frederick, us7 night trip
Exceptional 10.0
Staff were great and helpful and willing to answer your questions, only bad thing is that the lift is a bit old and takes a while to close.
Ken, hk1 night romance trip
Fair 4.0
It was terribly cold inside room ... noisy ... water not so warm & flow of water very weak ...the basin is without curtains ... narrow toilet ... one billow each bed ... terribly old furnitue... narrow corridors ... narriw lifts and very busy & slow ... bad experiences... not recommended at all...
Ghazi, as4 night business trip
Very Good 8.0
Excellent location to train station, however nowhere near city center as it is advertised. Excellent breakfast and Giuseppe at the front desk is the best! He truly cares about customer satisfaction. It would be nice if the rooms had slippers and robes.
Martha, us4 night family trip
Exceptional 10.0
Great location and a good choice
Good location and a quiet room (mine was at the back). Chilly at night and I had to ask for a blanket and - although there is heating if you prefer. A great breakfast and friendly staff.
Steve, gb3 night business trip
Exceptional 10.0
This property exceeded my expectations from the friendly check-in to the clean, comfortable and quiet room. The location close to the Porta Susa train station suited me perfectly. The included breakfast offered a good selection of food.
ca1 night trip

Hotel Diplomatic