Guests
All properties in Santiago, Santiago Metropolitan Region, Chile

Almacruz Hotel y Centro de Convenciones

4-star hotel in Downtown Santiago with outdoor pool and 24-hour fitness

  • Free WiFi and free parking

Image gallery

  • Pool
  • Pool
  • Standard Twin Room - Bathroom
  • Junior Suite - Bathroom
  • Pool
Pool. Image 1 of 30.
1 / 30Pool
San Antonio 65, Santiago, 8320263, Region Metropolitana, Chile
8.0.Very Good.
  • Nice hotel, very centrally located in a pedestrian friendly part of the old city.

    Mar 5, 2020

  • friendly and helpful staff. The attached restaurant had great food for dinner.

    Feb 19, 2020

See all 54 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Gap period enforced between guest stays - 48 hours
  • Contactless check-in is available
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Walkable
Convenient
Shopping
  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 162 smoke-free guestrooms
  • Daily housekeeping
  • 2 restaurants
  • 1 outdoor pool
  • 24-hour fitness center
  • Business center

For families

  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Television
  • Free toiletries
  • Terrace

What’s around

  • In Downtown Santiago
  • San Francisco Church - 1 min walk
  • San Francisco Colonial Museum - 2 min walk
  • Municipal Theatre of Santiago - 2 min walk
  • Templo de San Agustin - 3 min walk
  • National Library of Chile - 4 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Junior Suite
  • Standard Double Room, 1 King Bed
  • Standard Twin Room
  • Triple Room

What’s around

Landmarks

  • In Downtown Santiago
  • San Francisco Church - 1 min walk
  • San Francisco Colonial Museum - 2 min walk
  • Municipal Theatre of Santiago - 2 min walk
  • Templo de San Agustin - 3 min walk
  • National Library of Chile - 4 min walk
  • Paseo Ahumada - 4 min walk
  • National Archive - 4 min walk
  • Vivo Imperio - 4 min walk
  • University of Chile - 6 min walk
  • Santa Lucia Hill - 6 min walk

Getting around

  • Arturo Merino Benitez Airport (SCL) - 16 min drive
  • Santiago Central Station - 4 min drive
  • Santa Lucia Station - 4 min walk
  • University of Chile Station - 5 min walk
  • Armas Station - 9 min walk
  • Area shuttle (surcharge)
map
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San Antonio 65, Santiago, 8320263, Region Metropolitana, Chile

At a glance

Hotel size

  • This hotel has 162 rooms
  • This hotel is arranged over 15 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check in instructions

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Required at check in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free secured, covered onsite self parking
  • Free secured, covered onsite valet parking
  • Free offsite parking nearby
  • Street parking available

Other information

  • Smoke-free property
*See fees & policies for additional details or extra charges

In the hotel

Food and drink

  • 2 restaurants
  • Snack bar/deli
  • Room service

Things to do

  • Number of outdoor pools - 1
  • 24-hour fitness facilities
  • Fitness facilities

Working away

  • Business center
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Number of buildings/towers - 1
  • Elevator
  • Safe-deposit box at front desk
  • Terrace

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

Languages Spoken

  • English
  • Portuguese
  • Spanish

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Minibar
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding available
  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding
  • Pillowtop mattress

Things to enjoy

  • In-room massage available
  • Individually decorated
  • Individually furnished

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Rainfall showerhead
  • Designer toiletries
  • Hair dryer

Be entertained

  • 32-inch LCD TV
  • Pay movies
  • Premium TV channels

Stay connected

  • Desk
  • Free WiFi

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Dining

Vichuquen - This restaurant serves breakfast, lunch, and dinner. A children's menu is available.

Fees & policies

Mandatory feesPay at property

You'll be asked to pay the following charges at check-in or check-out:

  • The national sales tax (19%) may be charged upon check-out to residents of Chile regardless of length of stay and to non-residents staying in the country for 60 consecutive days or more. To qualify for a tax exemption, travelers must pay for their stay in foreign currency (not in Chilean pesos) and present a valid passport along with the migration card they received upon arrival in the country at check-in. Furthermore, the tax may apply per room when the room is shared by a taxable and a nontaxable guest.

Optional extras

  • Area shuttle service is offered for an extra charge

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property accepts Visa, Mastercard, American Express, Diners Club and cash.

Also known as

  • Almacruz Y Centro Convenciones
  • Almacruz Hotel y Centro de Convenciones Hotel
  • Almacruz Hotel y Centro de Convenciones Santiago
  • Almacruz Hotel y Centro de Convenciones (Ex Galerías)
  • Almacruz Hotel y Centro de Convenciones Hotel Santiago
  • Galerías Hotel Santiago
  • Galerías Santiago
  • Hotel Galerías

*See fees & policies for additional details or extra charges

FAQs

  • Yes, Almacruz Hotel y Centro de Convenciones does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self and valet parking.
  • Yes, there's an outdoor pool.
  • Sorry, pets and service animals aren't allowed.
  • You can check in from 3 PM - midnight. Check-out time is noon. Contactless check-in and check-out are available.
  • Yes, there are 2 onsite restaurants. Nearby restaurants include La Piccola Italia (3-min walk), Lung Fung (3-min walk), and Cafe Colonia (3-min walk).
  • Almacruz Hotel y Centro de Convenciones has an outdoor pool and a 24-hour fitness center.
8.0.Very Good.
  • 10.0.Exceptional

    Staff were really friendly answered any questions they could and called on someone else if they weren’t sure

    Mark, 4 night romance trip, Feb 14, 2020

    Verified Expedia guest review

  • 8.0.Very Good

    The breakfast was very good. The pool was nice and refreshing. The staff was very nice and accomodating. The only thing that was a little disconcerting was when we arrived after midnight the hotel was all locked up. Luckily our driver knew how to contact the staff to let us in.

    Mike, 3 night romance trip, Jan 31, 2020

    Verified Expedia guest review

  • 2.0.Poor

    The hotel charged me for the stay, in addition to what Orbitz charged me. It never returned money after repeated disputes.

    Tom, 1 night romance trip, Jan 3, 2020

    Verified Orbitz guest review

  • 2.0.Poor

    Had three requested to fix our aircon, did not happen, cooked in the room, very unpleasant. Next day insisted on changing rooms which they did, Next room aircon was very cold and could not reset. Food was terrible, ordered a steak and it tasted like salmon, must have boiled it on the same spot. Not value for money at all.

    Trevor, 1 night romance trip, Jan 3, 2020

    Verified Expedia guest review

  • 8.0.Very Good

    Good location. Good food, friendly staff. Some room needs update.

    Peter, 3 night family trip, Jan 2, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Excellent staff , perfect location, walking distance to major attractions and gorgeous pool with delicious breakfast!

    1 night romance trip, Dec 22, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    The Almacruz is a gem and a cultural tribute to the Mapuche people. The hotel houses a museum (enjoy the complimentary tour and glass of wine) and the decor is a reflection of this culture. This otel has a positive energy that is driven by the hands on and responsive Manager Jose. Both he and his staff went out of their way to meet our needs. The hotel could use updates such as new towels and mattress. The Chef and kitchen staff are top flight in terms of both taste and presentation. Highly recommend the Almacruz for sn authentic Chilean experience!

    Diana, 8 night romance trip, Dec 19, 2019

    Verified Expedia guest review

  • 4.0.Fair

    This hotel needs RENOVATION like yesterday.

    Krystyna, 2 night family trip, Dec 12, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Staff courteous, professional. Food delicious. Junior suite was clean. Cleaning staff very receptive to my needs. Hotel driver first-rate, courteous, professional. Concierge attentive, courteous. A first-rate experience for me at Alma Cruz Hotel.

    Franklin, 2 night trip, Sep 25, 2019

    Verified Expedia guest review

  • 6.0.Good

    The only good part is that this hotel is located in downtown the rest is very ordinary. This hotel is quite old I guess. The entire carpet of this hotel in dirty including the rooms. Room wasn’t as I expected.

    2 night trip, Sep 4, 2019

    Verified Expedia guest review

See all 54 reviews