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Radisson Blu Hotel & Residence, Nairobi Arboretum

5.0 star property
Luxury hotel with spa, near University of Nairobi
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Radisson Blu Hotel & Residence, Nairobi Arboretum

Photo gallery for Radisson Blu Hotel & Residence, Nairobi Arboretum

Exterior
Junior Suite, Park View (Free Pick Up)
Minibar, in-room safe, desk, laptop workspace
Daily buffet breakfast (USD 30 per person)
Aerial view

Overview of Radisson Blu Hotel & Residence, Nairobi Arboretum

9.2 out of 10 Superb
9.2/10 Superb

Property highlights

  • Pool
  • Spa
  • Airport transfer
  • Free parking
  • Free WiFi
  • Restaurant
Map
Arboretum Road, Nairobi
Main amenities
  • Daily housekeeping
  • 2 restaurants and 2 bars/lounges
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • Health club
  • Steam room
  • Pool bar
  • 24-hour room service
  • Coffee shop/cafe
  • Massage/treatment rooms
  • 24-hour business centre
Feel at home
  • Children stay free
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Garden
  • Terrace

Room options

View all photos for Junior Suite, Park View (Free Pick Up)

Junior Suite, Park View (Free Pick Up)

Junior Suite, Park View (Free Pick Up)

  • 64 sq m
  • Park view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

  • 64 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, Pool View

Minibar, in-room safe, desk, laptop workspace

Superior Room, Pool View

  • 32 sq m
  • Sleeps 3
  • 2 Single Beds OR 1 King Bed

View all photos for Suite, 1 Bedroom, Pool View

Minibar, in-room safe, desk, laptop workspace

Suite, 1 Bedroom, Pool View

  • 64 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room

Superior Room

Superior Room

  • 32 sq m
  • Sleeps 3
  • 2 Single Beds OR 1 King Bed

About this area

What's nearby

  • In a national park
  • Kenyatta International Convention Centre - 5 min drive
  • The Sarit Centre - 6 min drive
  • Yaya Centre - 7 min drive
  • United Nations Office at Nairobi - 12 min drive
  • Village Market - 12 min drive
  • Nairobi National Park - 12 min drive
  • Thika Road Mall - 14 min drive

Getting around

  • Nairobi (WIL-Wilson) - 18 min drive
  • Nairobi (NBO-Jomo Kenyatta Intl.) - 30 min drive
  • Syokimau Station - 27 min drive
  • Nairobi Station - 30 min drive
  • Syokimau SGR Railway Station - 34 min drive
  • Airport pickup service

Restaurants

  • Cafe Villa Rosa - 5 min drive
  • Connect Coffee - 5 min drive
  • Fire Lake Restaurant - 1 min walk
  • Office Park - Riverside Drive - 19 min walk
  • Lava Latte - 12 min walk
Map

About this property

Radisson Blu Hotel & Residence, Nairobi Arboretum

Located only 4.3 mi (6.9 km) from the airport, Radisson Blu Hotel & Residence, Nairobi Arboretum offers pick-up service (available 24 hours). Guests can be pampered with deep-tissue massages at the spa and grab a bite to eat at one of the 2 restaurants. Other highlights at this luxurious hotel include 2 bars/lounges, an outdoor pool and a poolside bar.

Languages

English, French, Swahili

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows the standard cleaning and disinfection practices of Safety Protocol (Radisson)
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-out
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 122 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in time from 2:00 PM until midnight
  • Express check-in/out available
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (5 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
  • No cots (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Free on-site valet parking
  • Wheelchair-accessible parking on site

Transfers

  • Airport pickup on request (available 24 hours a day)*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:30 AM–10:00 AM on weekdays and 6:30 AM–11:00 AM on weekends
  • 2 restaurants
  • 2 bars/lounges
  • Poolside bar
  • Coffee shop
  • Coffee/tea in a common area
  • Barbecue grills
  • Private dining
  • Private picnics
  • Free daily reception
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)

What to do

  • Evening entertainment
  • Ecotours nearby

Working away

  • 24-hour business centre
  • 6 meeting rooms
  • Computer station
  • Conference centre

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Porter/bellhop
  • Pool loungers

Facilities

  • 2 buildings/towers
  • Built in 2019
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Television in common areas
  • 24-hour fitness centre
  • An outdoor pool
  • Bike parking
  • Full-service spa
  • Massage/treatment rooms
  • Steam room
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Vegetarian dining options
  • Annual offsets purchased for at least 10% of carbon footprint
  • Local artist showcase
  • Local culture and ecosystem education
  • At least 80% of lighting from LEDs
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Lockers available
  • Banquet hall
  • Reception hall

Accessibility

  • Lift
  • Accessible bathroom (selected rooms)
  • Wheelchair-accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Handrails in stairwells
  • Grab bar in shower
  • Accessible bath
  • Well-lit path to entrance
  • Pool hoist on site

Room amenities

Be entertained

  • 43-inch Smart TV
  • Premium satellite channels
  • Netflix

Home comfort

  • Air conditioning and heating
  • Minibar
  • Dressing gowns and slippers
  • Iron/ironing board
  • Window screens

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Turndown service
  • Bed sheets provided

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Bath or shower
  • Rainfall shower heads
  • Free toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Phone
  • Electrical adapters/chargers

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Access via exterior corridors
  • Eco-friendly cleaning products provided
  • LED light bulbs
  • Water-efficient toilets only

Special features

Spa

BluSpace has 2 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages and Swedish massages. The spa is equipped with a sauna, a spa tub and a steam room.

The spa is open daily. Children under 15 years old are not allowed in the spa without adult supervision.

Awards and affiliations

Eco-certified property
This property participates in Green Key – a programme that measures the property's impact on one or more of the following: environment, community, cultural-heritage and the local economy.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately USD 30 for adults and USD 30 for children
  • Airport shuttle service is offered for an extra charge of USD 38 per vehicle. Maximum occupancy 3
  • Early check-in can be arranged for an extra charge of 75 per cent of room rate (subject to availability)
  • Late checkout can be arranged for an extra charge of 75 per cent of room rate (subject to availability)
  • Spa access is available for an extra charge of USD 60 per day
  • Laundry facilities are available for an extra charge of USD 15 per day

Children & extra beds

  • Airport shuttle service for children up to age 6 costs USD 0

Pool, spa, & gym (if applicable)

  • Pool access available from 7:00 AM to 7:00 PM
  • Guests under 10 years old are not allowed in the swimming pool, health club or fitness facility, while guests under 15 years old are only allowed in the swimming pool, health club and fitness facility with adult supervision
  • Children under 15 years old are not allowed in the spa without adult supervision
  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly touched surfaces are cleaned with disinfectant between stays.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Contactless check-out is available.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 48 hours between bookings, and can be accessed from outside the building via exterior corridors.

This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Long-term renters welcome.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and debit cards. Cash is not accepted.

Also known as

Radisson Blu Hotel & Residence, Nairobi Arboretum Hotel
Radisson Blu Hotel & Residence, Nairobi Arboretum Nairobi
Radisson Blu Hotel & Residence, Nairobi Arboretum Hotel Nairobi

Frequently asked questions

Does Radisson Blu Hotel & Residence, Nairobi Arboretum offer free cancellation for a full refund?
Yes, Radisson Blu Hotel & Residence, Nairobi Arboretum does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Radisson Blu Hotel & Residence, Nairobi Arboretum?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Radisson Blu Hotel & Residence, Nairobi Arboretum?
Yes, there's an outdoor pool. Guests have pool access from 7:00 AM to 7:00 PM.
Are pets allowed at Radisson Blu Hotel & Residence, Nairobi Arboretum?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Radisson Blu Hotel & Residence, Nairobi Arboretum?
Yes, there's free self and valet parking.
Is an airport shuttle service offered by Radisson Blu Hotel & Residence, Nairobi Arboretum?
Yes, a shuttle from the airport to the hotel is available. The charge is USD 38 per vehicle.
What are the check-in and check-out times at Radisson Blu Hotel & Residence, Nairobi Arboretum?
You can check in from 2:00 PM - midnight. There's a 75% charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a 75% charge (subject to availability). Express check-in and check-out and contactless check-out are available.
Is there an on-site casino at Radisson Blu Hotel & Residence, Nairobi Arboretum?
No, this hotel doesn't have a casino, but Lucky 8 Casino (8-min drive) is nearby.
What is there to do at Radisson Blu Hotel & Residence, Nairobi Arboretum and nearby?
Radisson Blu Hotel & Residence, Nairobi Arboretum has 2 bars, a spa and an outdoor pool, as well as a 24-hour fitness centre and a garden.
Are there restaurants at or near Radisson Blu Hotel & Residence, Nairobi Arboretum?
Yes, there are 2 on-site restaurants.
Does Radisson Blu Hotel & Residence, Nairobi Arboretum have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Radisson Blu Hotel & Residence, Nairobi Arboretum like?
Radisson Blu Hotel & Residence, Nairobi Arboretum is in the heart of Nairobi, a short 7-minute walk from Arboretum and 19 minutes' walk from Central Park.

Reviews

9.2

Superb

9.6/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Exceptional

Ameur, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Lovely hotel booked when the rates were lower, usually rates are quite high. The pool is not actually heated and my card was charged fully instead of a holding amount so be careful with that.
Rita, 3-night business trip
Verified Hotels.com guest review

10/10 Exceptional

The Staff and management responded to requests promptly. The cleaning was great but inconsistent. I ended up losing my apple air Ponds on check out. Following up we were told to file a police report. That really sounded weird and unfortunate. We hope to stay again despite this mishap as our overall stay was very pleasant.
Nancy, 5-night romance trip
Verified Expedia guest review

10/10 Exceptional

Best hotel in Kenya
Amazing hotel, but even more amazing and important; hotel staff and level of service provided was outstanding.
Anders, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

The Radisson Blu at the National Arboretum in Nairobi is a solid all-round exquisitely put together property. The staff go out of their way to cater to special tastes, however subtle. Being close to the new expressway also means that it takes just 20 to 25 minutes to hit the airport even during rush-hour. Thorougly world-class establishment.
Bright, 4-night business trip
Verified Expedia guest review

8/10 Very good

Frank, 1-night trip
Verified Hotels.com guest review

6/10 Good

The property was nice. The management was scrupulous and unbending on simple requests.
Verified Expedia guest review

10/10 Exceptional

The people are great and customer relations is World class
Verified Expedia guest review

10/10 Exceptional

The property is updated and looks amazing but more impactful was the staff. Everyone I encountered was aimed to please. The culture of the staff was definitely to go above and beyond in serving its guests. When you encounter these people, you will not be disappointed.
KURT, 8-night romance trip
Verified Expedia guest review

10/10 Exceptional

Lucinda, 7-night trip
Verified Expedia guest review