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Holiday Inn Express & Suites Buffalo Downtown - Medical CTR, an IHG Hotel

Hotel with restaurant, near Market Arcade Building

  • Free buffet breakfast and free WiFi
From
€110

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1 / 35Guest Room
8.6.Fabulous.
  • This hotel was clean and tidy, the staff were efficient and helpful, the breakfast was…

    Jun 2, 2019

  • The room was spacious and very clean. I would recommend this hotel it's close to…

    Apr 23, 2021

See all 447 reviews

Official standards

This property advises that it adheres to Clean Promise (IHG) and SafeStay (AHLA - USA) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • 24 hours Gap period enforced between guest stays -
  • Contactless check-in is available
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Walkable
Convenient
Dining options
Safe
Quiet
  • Free WiFi
  • Gym
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 146 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Fitness center
  • Business center
  • 24-hour front desk

For families

  • Free cribs/infant beds
  • Sofa bed
  • Microwave
  • Refrigerator
  • Connecting/adjoining rooms available
  • Private bathroom

What’s around

  • In Downtown Buffalo
  • Shea's Performing Arts Center - 2 min walk
  • Market Arcade Building - 1 min walk
  • CEPA Gallery - 1 min walk
  • Fountain Plaza - 1 min walk
  • Buffalo Visitor Center - 1 min walk
The following facilities or services will be unavailable from December 8 2020 to March 31 2021 (dates subject to change):
  • Fitness facilities

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Standard Room
  • Suite, 1 King Bed with Sofa bed, Non Smoking
  • Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking (MOBILITY)
  • Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking (Mobility, Roll-In Shower)

Location

  • In Downtown Buffalo
  • Shea's Performing Arts Center - 2 min walk
  • Market Arcade Building - 1 min walk

What’s around

Landmarks

  • In Downtown Buffalo
  • Shea's Performing Arts Center - 2 min walk
  • Market Arcade Building - 1 min walk
  • CEPA Gallery - 1 min walk
  • Fountain Plaza - 1 min walk
  • Buffalo Visitor Center - 1 min walk
  • Tralf Music Hall - 1 min walk
  • Andrews Theatre - 2 min walk
  • Road Less Traveled Theater - 2 min walk

Getting around

  • Buffalo Niagara Intl. Airport (BUF) - 18 min drive
  • Niagara Falls, NY (IAG-Niagara Falls Intl.) - 29 min drive
  • Buffalo-Exchange Street Station - 19 min walk
  • Buffalo-Depew Station - 14 min drive
  • Niagara Falls Station - 28 min drive
  • Fountain Plaza Station - 1 min walk
  • Lafayette Square Station - 5 min walk
  • Church Station - 10 min walk

At a glance

Hotel size

  • This hotel has 146 rooms
  • This hotel is arranged over 7 floors

Arriving/leaving

  • Check-in time 3:00 PM-anytime
  • Check-out time is 11 AM
  • Express check-out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check in instructions

Front desk staff will greet guests on arrival.

Required at check in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • Children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Wheelchair-accessible parking and van parking on site
  • Onsite garage
  • Offsite parking nearby (USD 12.00 per day)

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Free buffet breakfast daily
  • Restaurant
  • Bar/lounge

Things to do

  • Fitness facilities
  • Golfing nearby

Working away

  • Business center

Services

  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby

Facilities

  • Elevator
  • Safe-deposit box at front desk

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Handrails in stairways
  • Hand-held showerhead
  • Wheelchair-accessible bathroom vanity
  • Portable shower seat
  • Raised toilet seat
  • Lowered electrical outlets in bathroom
  • Height-adjustable showerhead
  • Grab bar - near toilet
  • Grab bar - in shower
  • Roll-in shower
  • Visual fire alarm
  • Lever door handles

Languages Spoken

  • English

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Sofa bed
  • Sofa bed size double

Things to enjoy

  • Number of living rooms
  • Separate sitting area

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer

Be entertained

  • 49-inch TV
  • Cable TV channels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Refrigerator
  • Microwave

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

TGI Fridays - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.

Small print

Also known as

  • Holiday Inn Express Buffalo Downtown Hotel
  • Holiday Inn Express Suites Buffalo Downtown
  • Holiday Inn Express Suites Buffalo Downtown Medical CTR
  • Comfort Suites Hotel Downtown
  • Comfort Suites Downtown Hotel Buffalo
  • Comfort Suites Downtown Buffalo
  • Comfort Suites Downtown Buffalo Hotel
  • Comfort Suites Buffalo
  • Buffalo Comfort Suites
  • Holiday Inn Express Buffalo Downtown

Optional extras

Parking is available nearby and costs USD 12.00 per day

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a smoke detector and window guards on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards. Cash is not accepted.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Holiday Inn Express & Suites Buffalo Downtown - Medical CTR, an IHG Hotel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Sorry, pets aren't allowed, but service animals are welcome.
  • You can check in from 3:00 PM - anytime. Check-out time is 11 AM. Express check-out and contactless check-in and check-out are available.
  • Yes, TGI Fridays offers American cuisine. Nearby restaurants include Toutant (3-min walk), Local (4-min walk), and Jim's Steakout (4-min walk).
  • No, this hotel doesn't have a casino, but Hamburg Gaming at the Fairgrounds (19-min drive) is nearby.
  • Maintain your daily exercise routine at the gym.
8.6.Fabulous.
  • 10.0.Exceptional

    Family stay

    I had a really good time although I wish the Jacuzzi worked a little better than it did and I wish we had towels and wash clause and tissue more because of the length of our stay other than a few minor stains on the covers it was all perfect I would recommend this place hundred percent

    Deborah, 1 night family trip, Mar 14, 2021

    Verified Hotels.com guest review

  • 8.0.Very Good

    Nice!

    Great location, friendly staff! Rooms were clean and comfy.

    1 night trip, Mar 13, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Excellent stay

    Everything was excellent!

    Natalia, 1 night family trip, Feb 24, 2021

    Verified Hotels.com guest review

  • 4.0.Fair

    Strong odor of pot in halls and 1st room, if you stay on a Sunday and park on the street be prepared to wake up before 8 and move your car or it will be ticketed.

    1 night trip, Feb 14, 2021

    Verified Hotels.com guest review

  • 4.0.Fair

    I've stayed here several times and this last time will be my LAST TIME. The first room they put me in was dirty and it was 55 degrees in the middle on winter. Turned the heat up... waited over an hour and still no heat. They put me in a different room which was warmer, but never went past 70 degrees (it was in the teens outside). The bathroom was filthy and overall, the room was not very clean. Stains on the pillow case... chairs... and one remote did not work. Worst stay ever ... will never come back to this hotel again!

    Eddie, 2 night trip, Jan 29, 2021

    Verified Hotels.com guest review

  • 8.0.Very Good

    Conveniently located next to Fridays and Starbucks down the street. Hotel has always been nice, I liked the old style of rooms but the updates are nice. Friendly staff. Just be careful, sketchy people around area. There was a homeless man sleeping in corridor.

    2 night trip, Jan 14, 2021

    Verified Expedia guest review

  • 2.0.Poor

    Horrible experience kicked us out on my birthday and allowed other people to sit in the lobby with out any face masks will never come here again.

    1 night trip with friends, Jan 8, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    Everything was great...no issues whatsoever...would definitely stay here again

    1 night business trip, Dec 17, 2020

    Verified Expedia guest review

  • 8.0.Very Good

    I like that the hotel had two tv in each room, also a sofa bed for guests. Also not forget the contemporary breakfast. Great Staff😉.

    Charlene, 1 night family trip, Nov 20, 2020

    Verified Expedia guest review

  • 8.0.Very Good

    Beautiful area. Hotel staff was very nice. Room were clean as well as the lobby, elevators, and hallways. Bed was a bit uncomfortable. But overall a nice stay

    elizabeth, 1 night trip with friends, Nov 7, 2020

    Verified Hotels.com guest review

See all 447 reviews