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Room options

View all photos for Room, 1 Double Bed (Express)

Premium bedding, in-room safe, individually decorated

Room, 1 Double Bed (Express)

  • 13 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

  • 36 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 2 Double Beds

Premium bedding, in-room safe, individually decorated

Junior Suite, 2 Double Beds

  • 36 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed

Premium bedding, in-room safe, individually decorated

Deluxe Room, 1 King Bed

  • 33 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds

Premium bedding, in-room safe, individually decorated

Deluxe Room, 2 Double Beds

  • 30 sq m
  • City view
  • Sleeps 6
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed, Accessible

Premium bedding, in-room safe, individually decorated

Superior Room, 1 King Bed, Accessible

  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Queen Beds

Premium bedding, in-room safe, individually decorated

Superior Room, 2 Queen Beds

  • 24 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 1 King Bed

Premium bedding, in-room safe, individually decorated

Superior Room, 1 King Bed

  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds

Premium bedding, in-room safe, individually decorated

Superior Room, 2 Double Beds

  • 24 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Corner

Premium bedding, in-room safe, individually decorated

Suite, 1 King Bed, Corner

  • 46 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

Premium bedding, in-room safe, individually decorated

Standard Room, 1 Queen Bed

  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed

At a glance

Hotel size

  • 427 rooms
  • Arranged over 11 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until midnight
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age – 21
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Guests will receive an email 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
  • If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • One child (11 years old and younger) stays free when occupying the parent or guardian's room using existing bedding

Pets

  • Pets allowed (dogs and cats only, 2 total, up to 40 lb per pet)*
  • Service animals welcome
  • Pets must be supervised
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Secured covered on-site self-parking (USD 52 per day)
  • Secured covered on-site valet parking (USD 75 per day)
  • Electric vehicle charging point on site
  • Height restrictions apply for on-site parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge

Travelling with children

  • Children stay for free (see details)

Working away

  • Meeting rooms
  • Computer station
  • Co-working spaces

Services

  • 24-hour front desk
  • Concierge services
  • Limo or town car service
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers

Facilities

  • Built in 1923
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Fitness centre
  • Seasonal outdoor pool
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Vegan dining options
  • Vegetarian dining options
  • Humane treatment of captive wild animals
  • Locally owned and organised tours and activities
  • Local artist showcase
  • At least 10% of profits reinvested in community and sustainability
  • Local culture and ecosystem education
  • Double-glazed windows
  • At least 80% of lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic soft drinks bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only

Accessibility

  • Braille/raised signage
  • Lift
  • Lift door width (centimetres): 127
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Wheelchair-accessible path of travel
  • Assistive listening devices available
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Closed-captioned TV
  • Step-free path to entrance
  • Area rugs in public areas
  • Smooth flooring in public areas
  • Thin carpet in public areas
  • Deep-pile carpet in room

Room amenities

Be entertained

  • 55-inch flat-screen TV
  • Premium cable channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Blackout curtains
  • Premium bedding
  • Free cot/infant bed

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Rainfall shower heads
  • Shower only
  • Eco-friendly toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Free local calls
  • Desk chair

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only

Reviews

7.4

Good

7.8/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

6.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Exceptional

Anne, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

adam, 1-night family trip
Verified Hotels.com guest review

6/10 Good

The unfrienliness of the staff at the reception was very disappointing. Very poor/no facilities at this hotel : no breakfast, no bar
Mayk, 2-night business trip
Verified Hotels.com guest review

4/10 Fair

Bathroom had weird smell. Sink could not be used as there was 9 inches- yes 9 inches between sink and wall. HVAC did not work and had a bootleg control sticking out of unit. Windows were so dirty that even when it was sunny it looked like looking through a gray filter! Avoid this place at all costs.
Alain, 2-night trip
Verified Hotels.com guest review

2/10 Poor

sungyoun, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Edward, 2-night trip
Verified Hotels.com guest review

2/10 Poor

Way overpriced
Great location, but this hotel is very tired, wall paper and paint peeling, window curtail was flithy and couldnt be raised, TV didnt work. They should have charged $120-150 instead of the $422 that I paid.
John, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

We had a great stay here! Room was clean and comfortable, staff was friendly and location is excellent. Would definitely stay here again!
Rebecca, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

3-night family trip
Verified Hotels.com guest review

2/10 Poor

Totally inadequate amenities, Tiny room and bath
The hotel room was tiny, bathroom was tiny, no counter in bathroom. AC very loud,No Coffee maker or coffee available,No Ice machine in hall. View out window is other hotel rooms. Advertising does not mention there is no view, costs extra. Cable TV system is antiquated, just basic cable, about 30 channels. No way to get HBO or Netflix.
Jim, 4-night trip
Verified Hotels.com guest review