Auténtico Hotel

Photo gallery for Auténtico Hotel

Primary image
Outdoor pool, open 6 AM to 9 PM, free pool cabanas
Terrace/patio
Terrace/patio
In-room safe, individually decorated, desk, laptop workspace

Overview of Auténtico Hotel

Auténtico Hotel

3.0 star property
3-star hotel with outdoor pool, near National Stadium of Costa Rica

8.2/10 Very good

552 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Non-smoking
  • Air conditioning
Map
Ave 5 and 7, Calle 40, Sabana Norte, San José, San Jose, 0
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Room service
  • Conference centre
  • Airport shuttle
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Garden
  • Front desk safe
For families
  • Private bathroom
  • Premium TV channels
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities
Cleaning & safety
  • Cleaned with disinfectant
  • Contactless check-in
  • 48-hour vacancy between guest room stays
  • Hand sanitiser provided

Choose dates to view prices

About this area

What's nearby

  • Heart of San José
  • National Stadium of Costa Rica - 15 min walk
  • Sabana Park - 2 min drive
  • Multiplaza Mall Escazu - 13 min drive
  • Ojo de Agua Spa Park - 22 min drive

Getting around

  • San Jose (SYQ-Tobias Bolanos Intl.) - 17 min drive
  • San Jose (SJO-Juan Santamaria Intl.) - 24 min drive
  • San Jose Contraloria Station - 13 min walk
  • San Jose Cemetery Station - 20 min walk
  • San Jose Sabana Station - 24 min walk
  • Airport shuttle (surcharge)

About this property

Auténtico Hotel

Auténtico Hotel is only 3.7 mi (5.9 km) from the airport and offers a shuttle (available 24 hours) for CRC 17700 per person one-way. Guests can take a dip in the outdoor pool or grab a bite to eat at Mastico, which serves breakfast, lunch and dinner. Other highlights include a bar/lounge, a terrace and a garden. Fellow travellers say good things about the helpful staff and breakfast.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks and gloves available
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 81 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in time from 2:00 PM until anytime
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Wheelchair-accessible parking on site
  • On-site parking is limited

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 6:30 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)

What to do

  • Ecotours nearby
  • Golfing nearby

Working away

  • Meeting rooms
  • Conference centre

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Free pool cabanas

Facilities

  • 1 building/tower
  • Built in 1985
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • An outdoor pool

Accessibility

  • Lift
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Grab bar near toilet

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • 32-inch LED TV
  • Premium satellite channels

Home comfort

  • Air conditioning
  • Ceiling fan
  • Coffee/tea maker
  • Iron/ironing board (on request)

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Bed sheets provided

What to enjoy

  • Individually decorated

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Mastico – Overlooking the pool and garden, this restaurant serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar.

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of CRC 6000 for adults and CRC 6000 for children (approximately)
  • Airport shuttle service is offered for an extra charge of CRC 17700 per person (one-way)
  • Safes in guest rooms can be used for an extra charge

Renovations and closures

The following facilities or services will be unavailable from October 25 2021 to September 1 2022 (dates subject to change):
  • Dining venue(s)
  • Shuttle services

Pool, spa, & gym (if applicable)

  • Pool access available from 6 AM to 9 PM

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly touched surfaces are cleaned with disinfectant between stays.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser.

Contactless check-in and contactless check-out are available.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

Policies

Only registered guests are allowed in the guestrooms.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards. Cash is not accepted.

Also known as

Auténtico Hotel San Jose
Auténtico Hotel
Auténtico San Jose
Autentico Hotel Costa Rica/San Jose
Auténtico Hotel Hotel
Auténtico Hotel San José
Auténtico Hotel Hotel San José

Frequently asked questions

Overall score and ratings

8.2

Very good

8.6/10

Cleanliness

8.6/10

Staff & service

8.7/10

Amenities

8.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

4/10 Fair

No rooms were available when I arrived. Was sent to another hotel with no pool, or restaurant that they had booked, only thing they offered was a shuttle to get me there.
1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Petrus, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Emilio, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

M, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

AMAZING Staff!
This is really a solid hotel for the price. The staff is what stands out the most...they were great during my stay. Restaurant staff had a super positive attitude and were very friendly. The reception was very friendly and helpful. They are really what made the experience positive. It is a little bit noisy, and you can hear suitcases and luggage being hauled up and down the hallways. Other than that, it was great. The bed was comfortable, the AC worked, room was clean, etc. I would easily stay here again.
Bryson, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Nice place away from the congestion
Nice place with very helpfull staff,good resaurant and a quieter area but close to main roads with secure parking. I have been staying here for many years.
William, 4-night trip
Verified Hotels.com guest review

8/10 Very good

Thein, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Kay, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Cristina, 9-night trip
Verified Expedia guest review

10/10 Exceptional

James, 1-night trip
Verified Hotels.com guest review