In the heart of Norwich, The Maids Head Hotel offers a warm welcome with its on-site restaurant, WinePress at Wensum. Enjoy kids' meals and in-room WiFi while you relax in this upscale hotel near Norwich Cathedral. Bike rentals are also available to help you explore Elm Hill and Tombland.
Reviews
9.29.2 out of 10
Wonderful
Popular amenities
Pet-friendly
Parking available
Free Wi-Fi
Connecting rooms available
Bar
Main amenities (12)
Daily housekeeping
Restaurants and bar/lounge
Breakfast available
Free use of bicycles
Self parking
24-hour room service
6 meeting rooms
Meeting rooms
24-hour front desk
Front desk safe
Laundry service
Concierge services
Feel at home (6)
Connecting/adjoining rooms available
Private bathroom
Daily housekeeping
Coffee/tea maker
Blackout curtains
Lift
The current price is €166
€166
includes taxes & fees
25 May - 26 May
Why we love this property
Feast for the senses
Culinary delights await at this hotel's restaurant, cafe, and bar. The full breakfast experience adds a perfect start to each day.
Cosy sleep experience
Wrapped in premium bedding, guests drift to sleep behind blackout drapes. Uniquely decorated rooms offer 24-hour service for midnight cravings.
You'll be in a fantastic location at The Maids Head Hotel, only a five-minute walk from Tombland and Elm Hill. You can grab a bite to eat at the restaurant or wind down at the end of the day with a drink from the bar/lounge. This historic hotel is also within a short 10-minute walk of Norwich Cathedral and Norfolk Broads. Fellow travellers love the helpful staff and overall property condition.
At a glance
DONE
Hotel size
84 rooms
Arranged over 4 floors
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-out available
Early check-in subject to availability
Minimum check-in age – 18
Check-out time is 11 AM
Contactless check-out
DONE
Special check-in instructions
Guests will receive an email within 7 days before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
Children aged 12 and younger eat free breakfast
DONE
Pets
Pets allowed (dogs only, 2 total)*
Service animals welcome
Specific rooms only, restrictions apply*
Food and water bowls available
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Uncovered on-site self-parking (GBP 10.00 per night)
Electric vehicle charging point on site
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Full breakfast (surcharge) each morning 7 AM–9:30 AM
Restaurant
Bar/lounge
24-hour room service
Travelling with children
Children's menu
What to do
Golfing nearby
Hiking/biking trails nearby
Working away
6 meeting rooms
Services
24-hour front desk
Concierge services
Dry cleaning/laundry services
Luggage storage
Wedding services
Porter/bellhop
Free bike hire
Bike storage
Facilities
Built in 1287
Safe-deposit box at front desk
Bike parking
Vegan dining options
Vegetarian dining options
Locally owned and organised tours and activities
Local culture and ecosystem education
Banquet hall
Accessibility
Lift
Wheelchair-accessible concierge desk
Wheelchair-accessible registration desk
Room amenities
Be entertained
Plasma television
Satellite TV channels
Home comfort
Heating
Coffee/tea maker
Electric kettle
Iron/ironing board
Sleep well
Pillow menu
Blackout curtains
Premium bedding
What to enjoy
Individually furnished and decorated
Freshen up
Private bathroom
Shower/bath combination
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi
Phone
More
Daily housekeeping
Connecting/adjoining rooms available
Recycling
Special features
Dining
WinePress at Wensum – On-site restaurant. Guests can enjoy drinks at the bar. A children's menu is available.
Awards and affiliations
Eco-certified property
This property participates in ECOsmart – a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Fees & policies
Optional extras
Full breakfast is offered for an extra charge of approximately GBP 15.00 for adults and GBP 7.00 for children
Early check-in can be arranged for an extra charge (subject to availability)
Children & extra beds
Cots/infant beds are available for GBP 10.0 per night
Rollaway beds are available for GBP 20.0 per night
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of GBP 10 per pet, per night
Parking
Uncovered self-parking costs GBP 10.00 per night
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing that there's a fire extinguisher on-site.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.
Also known as
Maids Head Hotel Norwich
Maids Head Hotel
Maids Head Norwich
Maids Head
The Maids Head Hotel Hotel
The Maids Head Hotel Norwich
The Maids Head Hotel Hotel Norwich
Frequently asked questions
Does The Maids Head Hotel offer free cancellation for a full refund?
Yes, The Maids Head Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at The Maids Head Hotel?
Yes, dogs are welcome, with a limit of 2 total. There's a charge of GBP 10 per pet, per night. Service animals are exempt from fees. Food and water bowls are available. Some restrictions may apply, so please contact the property for more details.
Is parking offered on site at The Maids Head Hotel?
Yes. Self-parking costs GBP 10.00 per night. Electric car charging is available.
What are the check-in and check-out times at The Maids Head Hotel?
Check-in start time: 3:00 PM; check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is 11 AM. Express check-out and contactless social distancing and check-out are available.
What is there to do at The Maids Head Hotel and nearby?
Have fun during the warmer months with activities such as cycling.
Are there restaurants at or near The Maids Head Hotel?
Yes, there's an on-site restaurant, WinePress at Wensum.
What's the area around The Maids Head Hotel like?
The Maids Head Hotel is in Norwich City Center, a short 3-minute walk from Norfolk Broads and 3 minutes' walk from Magdalen Street. Our travellers say that the local area is very central.
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Reviews
The Maids Head Hotel Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6
Cleanliness
9.0
Amenities
9.4
Staff & service
9.0
Property conditions & facilities
Guest review summary
What guests liked
Breakfast was consistently excellent with a wide variety of options including gluten-free choices. (60 reviews)
From real guest reviews summarized by AI.
Popular mentions
Service staff
Room
Location
Breakfast
Restaurant
Bar
Food
Cathedrals
Cities
Bed
Reviews
Verified
10/10 Exceptional
9 Apr 2026
Loved the ambience of restaurant
Roger
Roger, 2-night trip
Verified
10/10 Exceptional
4 Apr 2026
Great location in the centre of Norwich
Claire
Claire, 1-night trip
Verified
10/10 Exceptional
25 Mar 2026
Very quick and friendly check in.
lynda
lynda, 1-night trip
Verified
10/10 Exceptional
16 Feb 2026
Lovely hotel in great location, staff very helpful and clean and spacious room.
Veronica
Veronica, 2-night trip
Verified
10/10 Exceptional
30 Jan 2026
Very helpful staff, great breakfast, quiet rooms and a great shower!
Dave
Dave, 1-night trip
Verified
10/10 Exceptional
29 Mar 2026
Breakfast is always good - allergies clearly marked with lots of gluten free options.
Room comfortable, great shower, always a good night sleep.
Kirsty
Kirsty, 1-night trip
Verified
10/10 Exceptional
15 Mar 2026
Eight of us stayed for three nights. The hotel was great:
- Ideally located for visiting central Norwich
- Staff were friendly and helpful
- An old established hotel full of character
- Rooms updated and clean
- Good restaurant and bar
John
John, 3-night trip
Verified
10/10 Exceptional
2 Mar 2026
The room was well appointed and very clean with all staff friendly and welcoming
Claire
Claire, 2-night trip
Verified
10/10 Exceptional
14 Dec 2025
Great and comfortable stay
Summar
Summar, 1-night trip
Verified
10/10 Exceptional
18 Apr 2026
Got a complimentary upgrade, which was lovely. Amazing property, clean and well kept. Staff lacking customer service a bit. Huge potential though.
Alina
Alina, 1-night trip
Verified
10/10 Exceptional
10 Dec 2025
Room spotless, great location would definitely stay again.
Paul
Paul, 1-night trip
Verified
8/10 Very good
21 Jan 2026
The rooms were nice and clean and the staff helpful and friendly . I would stay again .
Matthew
Matthew, 2-night trip
Verified
8/10 Very good
5 Dec 2025
Great stay, comfortable and clean, friendly polite staff
Alexander
Alexander, 1-night trip
Verified
10/10 Exceptional
28 Dec 2025
Great room, lovely Christmassy vibes in the hotel
Beth
Beth, 1-night trip
Verified
10/10 Exceptional
31 Jan 2026
Absolutely lovely hotel. Clean, well equipped rooms. Comfortable bed in roomy atmosphere. Staff friendly and helpful. Great location. Easy walk to many things to see.
Jennifer
Jennifer, 2-night trip
Verified
10/10 Exceptional
29 Nov 2025
Great hotel for the price. Lovely facilities and location.
Sam
Sam, 1-night trip
Verified
10/10 Exceptional
26 Feb 2026
Room was smallish but vey well planned: worked well. Charming, helpful staff. Excellent breakfast. And, of course, perfect location for exploring Old Norwich.
Jeffery
Jeffery, 1-night trip
Verified
10/10 Exceptional
12 Jan 2026
Very clean room, helpful staff, excellent room heating on a very cold january night.
Adrian
Adrian, 1-night trip
Verified
8/10 Very good
28 Feb 2026
Very clean room
Alison
Alison, 1-night trip
Verified
10/10 Exceptional
24 Dec 2025
Beautiful hotel, full of history in an excellent location next to the cathedral with parking. The staff were friendly and helpful. The room was well appointed and the bed comfortable! Very happy with our stay.
Lesley
Lesley, 1-night trip
Verified
8/10 Very good
1 Feb 2026
Room. clean except for top of TV Excellent central situation great place to stay
Jane
Jane, 1-night trip
Verified
10/10 Exceptional
15 Nov 2025
Hotel is clean, comfortable and food good at breakfast. Really well situated.
Andrew
Andrew, 1-night trip
Verified
10/10 Exceptional
18 Dec 2025
Staff were really friendly and polite and very helpful. Lovely place to stay with a lot of history around every corner. Room was perfect.
Liz
Liz, 1-night trip
Verified
8/10 Very good
8 Nov 2025
Clean room nice bathroom,very nice staff
Mrs kate e
Mrs kate e, 1-night trip
Verified
8/10 Very good
7 Mar 2026
No information on WiFi in room, but it was available.
Staff pleasant and room clean. Hotel a little tired in places.
Breakfast expensive so ate out.
Noisy building work going on, could maybe have offered some sort of compensation, drink or breakfast perhaps.
Also water in room, but unclear if this was complimentary or chargeable.
Excellent location