Guests
All properties in Rouen, Seine-Maritime, France

Mercure Rouen Centre Cathedrale

4-star hotel with restaurant, near Rouen Cathedral

  • Free WiFi
From
€97

Restrictions related to your trip

  • Due to COVID-19, this property’s food and beverage options may be limited.

Image gallery

  • Children’s Activities
  • Children’s Activities
  • Classic Double Room, 1 Double Bed - Bathroom
  • Exterior
  • Children’s Activities
Children’s Activities. Image 1 of 44.
1 / 44Children’s Activities
7 rue Croix de Fer, Rouen, 76000, Seine-Maritime, France
8.6.Fabulous.
  • Perfect location, unbelievably friendly service, highly recommend. A little confusing to…

    Feb 13, 2020

  • Das zimmer ist richtig zu klein

    Jan 11, 2022

See all 314 reviews

Official standards

This property advises that it adheres to ALLSAFE (Accor Hotels) and Bureau Veritas (3rd party expert - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Gap period enforced between guest stays - 24 hours
  • Contactless check-in is available
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Shopping
Walkable
Convenient
Safe
Dining options

The following facilities are closed on Sunday, Monday, Tuesday, Wednesday, and Thursday:
  • Bar/lounge
  • Fitness facility
  • Health club
  • Restaurant
    • Parking available
    • Free WiFi
    • Pet-friendly
    • Gym
    • Non-smoking
    • Air Conditioning

    Property highlights

    Main amenities

    • 125 smoke-free guestrooms
    • Restaurant and bar/lounge
    • Breakfast available
    • Fitness center
    • Self parking
    • UNESCO Sustainable Property

    For families

    • Television
    • Laundry facilities
    • Iron/ironing board
    • Hair dryer
    • Coffee/tea maker
    • Blackout drapes/curtains

    What’s around

    • In Rouen City Centre
    • Rouen Cathedral - 2 min walk
    • Gros Horloge - 5 min walk
    • Tour Jeanne d'Arc - 9 min walk
    • Saint-Ouen Church - 10 min walk

    Book this property and collect stamps after your stay

    Remember, collect 10 stamps, get 1 reward* night

    Enter dates for 2 guests

    Guests
    • Privilege, Double Room, 1 Double Bed, Balcony, View
    • Classic Double Room, 1 Double Bed
    • Classic Twin Room, 2 Twin Beds
    • Classic Double Room, 1 Double Bed with Sofa bed
    • Classic Double Room, 1 Double Bed with Sofa bed

    What’s around

    Landmarks

    • In Rouen City Centre
    • Rouen Cathedral - 2 min walk
    • Gros Horloge - 5 min walk
    • Tour Jeanne d'Arc - 9 min walk
    • Saint-Ouen Church - 10 min walk

    Getting around

    • Orly Airport (ORY) - 94 min drive
    • Rouen (URO-Rouen - Seine Valley) - 25 min drive
    • Theatre des Arts Tram Station - 7 min walk
    • Beauvoisine Tram Station - 11 min walk
    • Gare-Rue Verte Tram Station - 13 min walk
    • Palais de Justice Tram Station - 5 min walk
    • Honoré de Balzac Tram Stop - 24 min walk
    map
    See on map
    7 rue Croix de Fer, Rouen, 76000, Seine-Maritime, France

    At a glance

    Hotel size

    • This hotel has 125 rooms

    Arriving/leaving

    • Check-in time 2 PM-midnight
    • Check-out time is noon

    Restrictions related to your trip

    • Check COVID-19 restrictions.
    • Due to COVID-19, this property’s food and beverage options may be limited.

    Special check in instructions

    Guests will receive an email with check-in instructions and an access code prior to arrival. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. Guests driving to the property should contact this property in advance.

    Required at check in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required

    Children

    • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)

    Pets

    • Pets allowed*

    Internet

    • Free WiFi and wired Internet access in public areas
    • Free WiFi in rooms

    Parking

    • Onsite self parking (EUR 15 per day)
    • Wheelchair-accessible parking on site

    Other information

    • Smoke-free property
    *See fees & policies for additional details or extra charges

    In the hotel

    Food and drink

    • To-go breakfast daily (surcharge)
    • Restaurant
    • Bar/lounge
    • Room service

    Things to do

    • Fitness facilities

    Services

    • 24-hour front desk
    • Dry cleaning/laundry service
    • Laundry facilities
    • Free newspapers in lobby
    • Luggage storage
    • Multilingual staff

    Facilities

    • Elevator
    • Safe-deposit box at front desk
    • Library
    • Television in common areas

    Accessibility

    • Accessible bathroom
    • In-room accessibility
    • Wheelchair-accessible parking
    • Wheelchair-accessible registration desk

    Languages Spoken

    • English
    • French
    • Spanish

    In the room

    Home comforts

    • In-room climate control (air conditioning)
    • Minibar
    • Coffee/tea maker
    • Iron/ironing board

    Sleep well

    • Blackout drapes/curtains
    • Soundproofed rooms

    Freshen up

    • Hair dryer

    Be entertained

    • TV
    • Satellite TV channels

    Stay connected

    • Free WiFi
    • Phone

    Food and drink

    • Free bottled water

    More

    • In-room safe

    Special features

    Awards and affiliations

    This property has signed the UNESCO Sustainable Travel Pledge.

    Fees & policies

    Mandatory feesPay at property

    You'll be asked to pay the following charges by the property at check-in or check-out:

    • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
    • A tax is imposed by the city: EUR 1.50 per person, per night. This tax does not apply to children under 18 years of age.

    Optional extras

    • To-go breakfast is offered for an extra charge of EUR 15 per person (approximately)

    PetsPay at property

    You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
    • Pets are allowed for an extra charge of EUR 15 per pet, per night

    ParkingPay at property

    You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
    • Self parking costs EUR 15 per day

    Hygiene & cleanliness

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

    Personal protective equipment, including masks and gloves, will be available to guests.

    Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.

    Contactless check-in and contactless check-out are available.

    Enhanced food service safety measures are in place.

    Individually-wrapped food options are available for breakfast.

    Each guestroom is kept vacant for a minimum of 24 hours between bookings.

    This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

    This property affirms that it adheres to the cleaning and disinfection practices of Bureau Veritas (3rd party expert - Global).

    Policies

    Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

    This property accepts credit cards and cash.

    Also known as

    • Mercure Cathedrale
    • Mercure Rouen Centre Cathedrale Hotel
    • Mercure Rouen Centre Cathedrale Rouen
    • Mercure Rouen Centre Cathedrale Hotel Rouen
    • Mercure Cathedrale Hotel
    • Mercure Cathedrale Hotel Rouen Centre
    • Mercure Rouen Centre
    • Mercure Rouen Centre Cathedrale
    • Accor Rouen Centre Cathedrale
    • Mercure Rouen Centre Cathedrale Hotel Rouen
    • Mercure Rouen Centre Cathedrale Hotel
    • Mercure Rouen Cathedrale Rouen

    *See fees & policies for additional details or extra charges

    FAQs

    • Yes, Mercure Rouen Centre Cathedrale does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
    • Yes. Self parking costs EUR 15 per day.
    • Yes, pets are welcome. There's a charge of EUR 15 per pet, per night.
    • You can check in from 2 PM - midnight. Check-out time is noon. Contactless check-in and check-out are available.
    • Yes, there's an onsite restaurant. Nearby restaurants include Make & Eat (3-min walk), Aux Saveurs de Jehlum (3-min walk), and Rotomagus (3-min walk).
    • Maintain your daily exercise routine at the gym.
    8.6.Fabulous.
    • 10.0.Exceptional

      Great location in Rouen. Great staff too

      MARTIN, 2 night family trip, Dec 2, 2021

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Top !

      Emplacement parfait, Un personnel très accueillant. Un séjour en famille très agréable. Seul bémol, le "fameux" pass-sanitaire n'était pas demandé pour l'accès à la salle de petit déjeuner, qui était pleine. Il fut privilégié la fiche de suivi (nom et coordonnées) que 50% des clients ne remplissaient pas, car le personnel n'était pas toujours disponible à l'entrée de la salle pour expliquer le fonctionnement.

      1 night family trip, Nov 11, 2021

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Tricky by car,

      The only difficulty was finding our way in to the hotel through Rouen’s maze of tiny, pedestrianised, one-way and bollard-blocked streets. We had to park temporarily - not in a good spot! - and walk to the hotel for guidance. The advice was very helpful but the underground car park very tight for a medium-sized car… After that, however, no complaints about the hotel and service!

      Miss Alison S, 1 night trip, Oct 7, 2021

      Verified Hotels.com guest review

    • 6.0.Good

      Did not get the email with parking passcode to enable entey ibto hotel carpark. Drove round and round several times and had to park off site in the end.

      Gail, 1 night romance trip, Sep 27, 2021

      Verified Expedia guest review

    • 10.0.Exceptional

      Zentraler geht nicht!

      Sehr zentral gelegen in der Altstadt von Rouen, Preis-Leistungsverhältnis stimmt und wir kommen gerne wieder!

      Volker, 1 night trip, Sep 14, 2021

      Verified Hotels.com guest review

    • 6.0.Good

      Décevant

      L'hôtel est convenable, notre chambre confortable avec une grande salle de bain. Il est bien situé au centre ville de Rouen mais très difficile à trouver même avec le GPS car il est considéré comme inaccessible en voiture. L'hôtel doit fournir un code d'accès pour baisser la borne d'entrée. De plus le parking de l'hôtel est très étroit, il faut beaucoup manœuvrer pour ne pas endommager sa voiture. On a trouvé scandaleux de payer 17 euros pour la nuit avec en plus un risque d'abîmer son véhicule. Notre conseil : se garer dans un autre parking. Nous avons dîner à l'hôtel et le choix au menu est simple et correcte sans plus.

      Patrick, 1 night trip, Aug 15, 2021

      Verified Hotels.com guest review

    • 8.0.Very Good

      Very good hotel

      The staff is great, the Hotel is excellent quality. The issue is with the parking that is in a pedestrian, so you need to find the hotel by foot, get a code to access the pedestrian area (not easy to find) and then get into the car park, that is very tricky and narrow (we had a Mondeo and it was a nightmare to get in and park). A warning via email about these details would be a big plus

      Christophe, 1 night trip, Aug 13, 2021

      Verified Hotels.com guest review

    • 10.0.Exceptional

      NA

      1 night romance trip, Jun 28, 2021

      Verified Expedia guest review

    • 6.0.Good

      Dommage car bien situé.

      Ventilation extrêmement bruyante - Pluie sur l'appui de fenêtre en aluminium qui fait un bruit infernale - Douche avec un mitigeur peu fiable (à l’heure du thermostatique) - Verre de vin demander avec le room service qu'il a fallu attendre bien longtemps

      Jean francois, 1 night business trip, Jun 1, 2021

      Verified Hotels.com guest review

    • 10.0.Exceptional

      allez y les yeux fermés

      reception et service au top, 10/10

      Marc, 1 night business trip, Mar 14, 2021

      Verified Hotels.com guest review

    See all 314 reviews