Embassy Suites Syracuse

Photo gallery for Embassy Suites Syracuse

Primary image
Indoor pool
Indoor pool
LCD TV, pay-per-view films, MP3 docking station
In-room safe, desk, laptop workspace, blackout curtains

Overview of Embassy Suites Syracuse

Embassy Suites Syracuse

3.5 star property
3.5-star hotel in East Syracuse with indoor pool and restaurant

8.4/10 Very good

380 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Free parking
  • Pool
  • Free WiFi
  • Pet-friendly
  • Non-smoking
The price is €167
Price available on 03/07/2022
Map
6646 Old Collamer Road South, East Syracuse, NY, 13057
Main amenities
  • Housekeeping (on request)
  • Restaurants and bar/lounge
  • Indoor pool
  • 24-hour fitness centre
  • Business centre
  • 24-hour front desk
  • Front desk safe
  • Snack bar/deli
  • ATM/banking services
  • Laundry service
  • Self-serve laundry
  • Conference space
For families
  • Children stay free
  • Sofa bed
  • Microwave
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate sitting area
Cleaning & safety
  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • Palace Theater - 6 min drive
  • Le Moyne College - 12 min drive
  • Destiny USA - 10 min drive
  • Syracuse Stage - 10 min drive
  • Green Lakes State Park - 12 min drive
  • Onondaga Lake Park - 11 min drive
  • WonderWorks - 12 min drive
  • Lake Onondaga - 14 min drive
  • Stickley Museum - 17 min drive
  • Clinton Square - 12 min drive
  • Armory Square - 14 min drive

Getting around

  • Syracuse, NY (SYR-Hancock Intl.) - 12 min drive
  • Syracuse Regional Transportation Center - 13 min drive
  • New York State Fair Station - 17 min drive

About this property

Embassy Suites Syracuse

Embassy Suites Syracuse puts you within a 15-minute drive of Destiny USA and Green Lakes State Park. Guests can take a dip in the indoor pool or grab a bite to eat at The Eterie, which serves breakfast and dinner. A bar/lounge and a 24-hour fitness centre are offered, and in-room conveniences include sofa beds and fridges. Fellow travellers like the helpful staff and location.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of CleanStay (Hilton)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 214 rooms
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until 2:00 AM
  • Late check-in subject to availability
  • Minimum check-in age – 21
  • Check-out time is 11:00 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • Up to 3 children (aged 12 years old and younger) stay free per registered adult when occupying the parent or guardian's room, using existing bedding
  • No cots (infant beds)

Pets

  • Pets allowed (dogs and cats only, 2 per room)*
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free uncovered on-site self-parking
  • Free uncovered on-site extended parking
  • Wheelchair-accessible parking and van parking on site
  • On-site parking includes off-street options

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free cooked-to-order breakfast 6:00 AM–9:00 AM on weekdays and 7:30 AM–10:30 AM on weekends
  • Restaurant
  • Bar/lounge
  • Free reception (selected days)
  • Snack bar/deli

Taking the kids

  • Children stay free

What to do

  • Golfing nearby
  • Winery tours nearby

Working away

  • Business centre
  • Meeting rooms
  • Conference space (5612 square feet)

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff

Facilities

  • 1 building/tower
  • Built in 1980
  • ATM/banking
  • Safe-deposit box at front desk
  • Picnic area
  • 24-hour fitness centre
  • Swimming pool

Accessibility

  • Braille/raised signage
  • Lift
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Visual alarms in hallways
  • Handrails in stairwells
  • Close-captioned TV
  • Lever door handles
  • Well-lit path to entrance
  • Step-free path to entrance
  • Pool hoist on site

Languages spoken

  • English

Room amenities

Be entertained

  • MP3 docking station
  • LCD television
  • Premium cable channels
  • Films for purchase

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Double sofa bed
  • Bed sheets provided

What to enjoy

  • Separate sitting area

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Fridge
  • Microwave

More

  • Housekeeping (on request)
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

The Eterie – This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar.

Fees & policies

Refundable deposits

You'll be asked to pay the following charges by the property at time of service, check-in or check-out:
  • Deposit: USD 200 per accommodation, per stay

Optional extras

  • Late checkout can be arranged for an extra charge (subject to availability, amount varies)

Renovations and closures

The following facilities are closed on Sunday:
  • Restaurant

Pets

You'll be asked to pay the following charges by the property at time of service, check-in or check-out:
  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 75 per accommodation, per stay

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Individually wrapped food options are available for breakfast.

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards and debit cards. Cash is not accepted.

Also known as

Embassy Suites Syracuse Hotel
Embassy Suites Syracuse
East Syracuse Embassy Suites
Embassy Suites East Syracuse
Embassy Suites Syracuse Hotel
Embassy Suites Syracuse East Syracuse
Embassy Suites Syracuse Hotel East Syracuse

Frequently asked questions

Overall score and ratings

8.4

Very good

8.6/10

Cleanliness

8.7/10

Staff & service

8.4/10

Amenities

8.7/10

Property conditions & facilities

8.8/10

Eco-friendliness

8/10 Very good

Michael, 1-night family trip
Verified Hotels.com guest review

4/10 Fair

Dirty underwear in a “clean” room
Karla, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Brooke, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Refurbished hotel. Shoet on details
No telephone or clock in room. Curtains not on correctly. USB port inoperative
Kenneth, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Michael, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Russell, 1-night trip
Verified Hotels.com guest review

6/10 Good

1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Embassy is the way to go.
You can't go wrong with Embassy or any Hilton Hotel. It was very busy with a LeMoyne Reunion and Paul McCartney concert in town, and they did run out of some breakfast items on Sunday morning, but the day before was excellent. All of the staff were pleasant, courteous, and professional.
Joseph, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

For the most part, acceptable. L
For the most part is was very nice. My only issues were that we did not have any wash cloths and hand towels. When I went to take a shower, the water a spewing from the connection where the shower head meets the wall pipe. (Had to tighten by hand). Breakfast was wonderful! Staff was friendly!
Kenneth, 1-night family trip
Verified Hotels.com guest review