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James Cook Hotel Grand Chancellor

Luxury hotel with 2 restaurants, near St Paul's Cathedral

  • Free WiFi
From
€94

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147 The Terrace, Wellington, 6011, New Zealand
8.6.Fabulous.
  • Lobby looks great but the rest of the hotel is a little tired. On the plus side it is…

    Feb 16, 2019

  • A good location and helpful that there was ample parking and a valet service. Generally…

    Feb 8, 2019

See all 1,005 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Property confirms they are implementing enhanced cleaning measures
  • Guests are provided with free hand sanitizer

Guests rated location

Walkable
Convenient
Shopping
Dining options
Safe
  • Parking available
  • Free WiFi
  • Gym
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 269 smoke-free guestrooms
  • Daily housekeeping
  • Near the beach
  • 2 restaurants and 2 bars/lounges
  • Breakfast available
  • Fitness center

For families

  • In-room childcare (surcharge)
  • Babysitting or childcare (surcharge)
  • Connecting/adjoining rooms available
  • Private bathroom
  • Free toiletries
  • Daily housekeeping

What’s around

  • In Wellington CBD
  • Te Papa (Museum of New Zealand) - 14 min walk
  • Botanic Gardens - 15 min walk
  • Courtenay Place - 16 min walk
  • Sky Stadium - 21 min walk
  • Mount Victoria Lookout - 35 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Terrace Room
  • Premium Room
  • Family Studio, 2 Double Beds
  • Executive Double Room
  • Executive Twin Room
  • Junior Studio Suite, Harbor View
  • Suite
  • Deluxe Room

What’s around

Landmarks

  • In Wellington CBD
  • Te Papa (Museum of New Zealand) - 14 min walk
  • Botanic Gardens - 15 min walk
  • Courtenay Place - 16 min walk
  • Sky Stadium - 21 min walk
  • Mount Victoria Lookout - 35 min walk
  • St Paul's Cathedral - 12 min walk
  • Carter Observatory - 13 min walk
  • Old St Paul's - 14 min walk
  • Wellington Zoo - 3 mi / 4.8 km

Getting around

  • Wellington Intl. Airport (WLG) - 14 min drive
  • Paraparaumu (PPQ) - 42 min drive
  • Wellington Station - 10 min walk
  • Wellington Kaiwharawhara Station - 4 min drive
  • Wellington Crofton Downs Station - 7 min drive
map
See on map
147 The Terrace, Wellington, 6011, New Zealand

At a glance

Hotel size

  • This hotel has 269 rooms
  • This hotel is arranged over 14 floors

Arriving/leaving

  • Check-in time 2:00 PM-anytime
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.
  • At check-in, guests must provide a record of full COVID-19 vaccination

Special check in instructions

Front desk staff will greet guests on arrival. At check-in, guests must provide a record of full COVID-19 vaccination. The COVID-19 vaccination record requirement applies to all guests aged 12 and up. For more details, please contact the property using the information on the booking confirmation.

Required at check in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding
  • Babysitting/childcare*

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Covered onsite self parking (NZD 30.00 per night; includes in/out privileges)
  • Wheelchair-accessible parking on site
  • Height restrictions apply for onsite parking
  • Onsite parking includes off-street options

Other information

  • Smoke-free property
*See fees & policies for additional details or extra charges

In the hotel

Taking the kids?

  • In-room childcare (surcharge)

Food and drink

  • Buffet breakfast daily (surcharge)
  • 2 restaurants
  • 2 bars/lounges
  • Coffee shop/café
  • 24-hour room service

Things to do

  • Ecotours nearby
  • Golf lessons available nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Mountain biking nearby
  • Sailing nearby
  • Scooter/moped rentals nearby

Working away

  • Number of meeting rooms - 8
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Wedding services
  • Porter/bellhop

Facilities

  • Number of buildings/towers - 2
  • Year Built - 1972
  • Elevator
  • Safe-deposit box at front desk
  • Television in common areas

Accessibility

  • Wheelchair-accessible path to lift
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Wheelchairs available on site

Languages Spoken

  • English
  • Hindi

In the room

Home comforts

  • Air conditioning
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Blackout drapes/curtains

Freshen up

  • Private bathroom
  • Free toiletries
  • Hair dryer

Stay connected

  • Desk
  • Free weekday newspaper
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • Connecting/adjoining rooms available

Special features

Dining

Whitbys Restaurant - This buffet restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar.

Sojourn Cafe and Bar - This café serves dinner and light fare. Guests can enjoy drinks at the bar. Open select days.

Recreation

On Site

  • Fitness facilities

Nearby

  • Ecotours nearby
  • Golf lessons available nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Mountain biking nearby
  • Sailing nearby
  • Scooter/moped rentals nearby

Awards and affiliations

Green / Sustainable Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of NZD 33 for adults and NZD 16.50 for children (approximately)
  • Credit card charges are subject to an extra charge

Children & extra bedsPay at property

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • In-room babysitting is available for an extra charge
  • Rollaway beds are available for NZD 50.0 per day
  • Babysitting/childcare is available for an extra charge

PetsPay at property

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Service animals exempt from fees

ParkingPay at property

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Covered self parking costs NZD 30.00 per night with in/out privileges
  • Parking height restrictions apply

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Guests are provided with hand sanitizer.

At check-in, guests must provide a record of full COVID-19 vaccination.

COVID-19 vaccination record requirement applies to all guests aged 12 and up.

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a smoke detector on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards. Cash is not accepted.

A credit card imprint is required at check-in. If a valid credit card cannot be produced, a NZD 100 cash bond must be paid at check-in.

Also known as

  • James Cook Chancellor
  • James Cook Hotel Grand Chancellor Wellington
  • James Cook Wellington
  • James Cook Grand Chancellor
  • James Cook Hotel Grand Chancellor Hotel
  • James Cook Hotel Grand Chancellor Wellington
  • James Cook Hotel Grand Chancellor Hotel Wellington
  • James Cook Chancellor Hotel
  • James Cook Grand
  • James Cook Grand Chancellor
  • James Cook Grand Chancellor Hotel
  • James Cook Grand Chancellor Wellington
  • James Cook Hotel
  • James Cook Hotel Grand
  • James Cook Hotel Grand Chancellor

*See fees & policies for additional details or extra charges

FAQs

  • Yes, James Cook Hotel Grand Chancellor does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that guests must provide documentation related to COVID-19 at check-in. Furthermore, disinfectant is used to clean the property, and guests are provided with hand sanitizer. Please note that this information has been provided by our partners.
  • Yes. Self parking costs NZD 30.00 per night.
  • Sorry, pets aren't allowed, but service animals are welcome.
  • You can check in from 2:00 PM - anytime. Check-out time is 11 AM.
  • Yes, there are 2 onsite restaurants. Nearby restaurants include Rise (4-min walk), Sushi B (4-min walk), and Dillinger's Brasserie & Bar (5-min walk).
  • Have fun with activities like hiking, kayaking, and mountain biking, and practice your swing at the nearby golf course. Additional recreation nearby includes ecotours. Enjoy amenities like 2 bars and a fitness center.
8.6.Fabulous.
  • 10.0.Exceptional

    It was good

    Manoj Kumar, 2 night family trip, Jan 13, 2022

    Verified Hotels.com guest review

  • 10.0.Exceptional

    quick overnight

    very friendly and helpful staff

    Ron, 1 night trip, Jan 7, 2022

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Great stay.

    Very comfortable spacious room. Handy to Lambton Quay and waterfront.

    Sandra, 1 night trip, Jan 1, 2022

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Every thing was excellent

    George, 3 night family trip, Dec 19, 2021

    Verified Hotels.com guest review

  • 6.0.Good

    Disappointing food, otherwise a good stay.

    It was a good deal on price, discounted parking and a late check out. The room was a bit "tired" but otherwise comfortable. In general the staff gave good service as you expect at the James Cook. The covid protocols were comforting without being unduly intrusive. But we were disappointed on our first return to the Whitby Restaurant for many years at the standard of the food. You expect your steak not to be gristly at $45 and the hamburger not to be mainly chips, undercooked mince and no salad. The restaurant staff were good about this and were quick to offer a glass of wine and a discount on the account.

    DAVID J, 1 night trip, Dec 10, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    2 Nights in Wellington

    The room was very clean and comfortable with a view of the Terrace. The shower is over the bath which I found a little uncomfortable as I am used to a walk in shower. Overall a pleasant stay and can recommend to anyone going to Wellington. The location is in the CBD and within walking distance to all places of interest.

    dennis, 1 night trip, Nov 21, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Weekend visit

    Great visit to Welly, convention location handy to shops, restaurants, waterfront and leisure. Room was lovely with a fantastic partial view to the water. Spacious modern bathroom with great shower.

    SUSAN, 2 night trip, Nov 18, 2021

    Verified Hotels.com guest review

  • 8.0.Very Good

    Awesome weekend

    This review is from comments that my son (who stayed with wife) made to me. Good stay, but there was only 1 bathrobe, the ceiling above the shower was quite dirty. Room service was brilliant, just these 2 comments were not so good. Great location right in middle of town.

    3 night trip, Nov 11, 2021

    Verified Hotels.com guest review

  • 8.0.Very Good

    Comfortable and convenient 👍

    Rochelle, 1 night trip, Oct 31, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Great stay in the executive double room.

    Sabeena, 2 night trip, Oct 27, 2021

    Verified Hotels.com guest review

See all 1,005 reviews