4/10 Fair
1 May 2023
They had renovated the hotel. It was a lot of gold and black, a tad gloomy. We had booked 3 rooms with twin share request. They placed us on different floors because they did not take note of the twin share request. One room was not ready by check in time. It was until 5pm and another change to the original floor. The rooms were not fully equipped. No hand towels or face washers. No hairdryer. I requested for these items at 7pm. Did not receive it. Had to request it again the next morning and received it after 6pm the next day. The taxi service was deceptive. We requested a car that carry 5 passengers comfortably for a few excursions. We received a car where the fifth passenger needed to be 5 foot and under. Was not comfortable.
Verified traveller
5-night family trip
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